Calendar
Business Income Made Easy
10:00 AM - 12:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Understanding and Avoiding E&O Claims in an Independent Insurance Agency
1:00 PM - 4:10 PM
This course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
What To Do With Rental Cars
3:00 PM - 5:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Commercial Insurance Coverages, Court Cases and Chaos
8:00 AM - 10:55 AM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
2026 IIAV Women's Conference
10:00 AM - 5:00 PM
Get ready to attend the inaugural VAIA Women’s Conference on March 19, 2026, from 10:00 a.m. to 4:00 p.m. This inspiring day is dedicated to celebrating the women who make the insurance industry thrive.
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
1:00 PM - 3:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
2:00 PM - 5:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
3:00 PM - 4:51 PM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
8:00 AM - 11:07 AM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
12:00 PM - 2:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
12:00 PM - 1:57 PM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
3:00 PM - 6:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
3:00 PM - 5:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
AI Implications in the Insurance Industry
9:00 AM - 10:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
9:00 AM - 11:59 AM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Cyber 101: The Basics of Cyber Insurance
10:00 AM - 11:03 AM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
An Insurance Horror Story - Hoarders
12:00 PM - 1:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
12:00 PM - 2:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
12:00 PM - 1:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Gigs and Side Hustles - The Insurance Issues
2:00 PM - 4:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Agritourism Insurance and Risk Management
3:00 PM - 5:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
3:00 PM - 5:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Power of Prevention: Agency Risk Management Essentials of Management
9:00 AM - 12:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
10:00 AM - 12:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Could Your Ethics Be Stunting Your Growth?
10:00 AM - 10:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Introduction to Surplus Lines
11:00 AM - 11:56 AM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Power of Prevention: Agency Risk Management Essentials of Service
12:00 PM - 3:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Power of Prevention: Agency Risk Management Essentials of Sales
3:00 PM - 6:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
E&O Risk Management: Agency E&O Exposures and Defenses
9:00 AM - 12:18 PM
Agency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
Ethics for Insurance Professionals
9:00 AM - 11:05 AM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
An Hour of True Crime – Road Rage
10:00 AM - 10:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
E&O Risk Management: Understanding Risk Mitigation and E&O Claims
12:00 PM - 2:54 PM
Understanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
What's Ethics Got to Do With It?
4:00 PM - 4:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
CRIS: Property Insurance for Contractors (Classroom Off-Site) 03/24/2026
8:30 AM - 4:30 PM
Course #228820 | 7 P&C
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
9:00 AM - 11:16 AM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
12:00 PM - 1:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
3:00 PM - 6:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
9:00 AM - 11:55 AM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
11:00 AM - 1:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
An Hour Of True Crime - Wrong Way Driver
3:00 PM - 3:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
To Be or Not to AirBnb - Sharing Exposures and Insurance
3:00 PM - 4:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
9:00 AM - 11:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
11:00 AM - 12:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Insurance Issues with the Remote Workforce
1:00 PM - 2:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Commercial Lines Claims That Cause Problems - UPDATE
2:00 PM - 4:57 PM
Have you ever found yourself baffled by an adjusters handling of a claim? If not, you may be very new to our industry. This course takes an in-depth look at some of the interesting claims in our business that have left a few agents shaking their ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
3:00 PM - 5:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
How To Thrive In An Ever Changing Work Environment
3:00 PM - 4:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
Commercial Insurance Issues that Cause Heartburn
11:00 AM - 1:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
Commercial Property Claims, Coverages, and Consequences
3:00 PM - 5:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
3:00 PM - 6:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
9:00 AM - 12:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
9:00 AM - 11:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
10:00 AM - 1:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
3:00 PM - 4:57 PM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
8:00 AM - 11:07 AM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
9:00 AM - 10:51 AM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
Commercial Insurance Coverages, Court Cases and Chaos
10:00 AM - 12:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
3:00 PM - 5:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
What To Do With Rental Cars
9:00 AM - 11:57 AM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Business Income Made Easy
12:00 PM - 2:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Understanding and Avoiding E&O Claims in an Independent Insurance Agency
3:00 PM - 6:10 PM
This course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
What a Crime - Understanding Crime Insurance
9:00 AM - 11:57 AM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Insureds: Who, When and Why
12:00 PM - 2:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Preparing for Contracts and Contractual Risk Transfer
12:00 PM - 2:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Cybersecurity Risk and Insurance Are...
3:00 PM - 3:58 PM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
3:00 PM - 5:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Gigs and Side Hustles - The Insurance Issues
8:00 AM - 10:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Agritourism Insurance and Risk Management
9:00 AM - 11:04 AM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
9:00 AM - 11:58 AM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
AI Implications in the Insurance Industry
12:00 PM - 1:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
12:00 PM - 2:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Cyber 101: The Basics of Cyber Insurance
12:00 PM - 1:03 PM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
2:00 PM - 3:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
An Insurance Horror Story - Hoarders
3:00 PM - 4:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
3:00 PM - 5:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Property & Casualty Pre-Licensing (Classroom) 04/07/2026-04/09/2026
8:30 PM - 4:30 PM
Pre-Licensing Class
E&O Risk Management: Coverage Essentials: HO Part II (Webinar) 04/08/2026
9:00 AM - 12:00 PM
Course #227932 | 3 OGI
An Hour Of True Crime - Wrong Way Driver
9:00 AM - 9:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
9:00 AM - 11:57 AM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
9:00 AM - 10:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
11:00 AM - 1:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
12:00 PM - 2:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
1:00 PM - 3:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
3:00 PM - 5:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
9:00 AM - 12:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
How To Thrive In An Ever Changing Work Environment
9:00 AM - 10:07 AM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
12:00 PM - 2:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
1:00 PM - 2:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
2:00 PM - 3:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Insurance Issues with the Remote Workforce
3:00 PM - 4:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
What's Ethics Got to Do With It?
10:00 AM - 10:59 AM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Ethics for Insurance Professionals
11:00 AM - 1:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
An Hour of True Crime – Road Rage
12:00 PM - 12:59 PM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
E&O Risk Management: Agency E&O Exposures and Defenses
12:00 PM - 3:18 PM
Agency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
E&O Risk Management: Understanding Risk Mitigation and E&O Claims
3:00 PM - 5:54 PM
Understanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
Commercial Property Claims, Coverages, and Consequences
9:00 AM - 11:56 AM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
9:00 AM - 12:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Commercial Insurance Issues that Cause Heartburn
1:00 PM - 3:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
Could Your Ethics Be Stunting Your Growth?
12:00 PM - 12:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Power of Prevention: Agency Risk Management Essentials of Sales
9:00 AM - 12:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Power of Prevention: Agency Risk Management Essentials of Management
12:00 PM - 3:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
1:00 PM - 3:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Introduction to Surplus Lines
1:00 PM - 1:56 PM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Power of Prevention: Agency Risk Management Essentials of Service
3:00 PM - 6:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
9:00 AM - 10:57 AM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
11:00 AM - 2:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
12:00 PM - 2:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
12:00 PM - 3:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
9:00 AM - 11:57 AM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Commercial Lines Claims That Cause Problems - UPDATE
10:00 AM - 12:57 PM
Have you ever found yourself baffled by an adjusters handling of a claim? If not, you may be very new to our industry. This course takes an in-depth look at some of the interesting claims in our business that have left a few agents shaking their ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
10:00 AM - 1:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Commercial Insurance Coverages, Court Cases and Chaos
12:00 PM - 2:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
12:00 PM - 1:51 PM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
Understanding and Avoiding E&O Claims in an Independent Insurance Agency
9:00 AM - 12:10 PM
This course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
What To Do With Rental Cars
11:00 AM - 1:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Business Income Made Easy
2:00 PM - 4:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Cybersecurity Risk and Insurance Are...
9:00 AM - 9:58 AM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
Commercial Property Claims, Coverages, and Consequences
11:00 AM - 1:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Commercial Insurance Issues that Cause Heartburn
3:00 PM - 5:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
Insureds: Who, When and Why
3:00 PM - 5:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Preparing for Contracts and Contractual Risk Transfer
3:00 PM - 5:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
An Insurance Horror Story - Hoarders
9:00 AM - 10:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
9:00 AM - 11:59 AM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Gigs and Side Hustles - The Insurance Issues
10:00 AM - 12:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Agritourism Insurance and Risk Management
12:00 PM - 2:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
12:00 PM - 2:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Cyber 101: The Basics of Cyber Insurance
2:00 PM - 3:03 PM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
AI Implications in the Insurance Industry
3:00 PM - 4:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
3:00 PM - 5:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
4:00 PM - 5:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
11:00 AM - 12:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
An Hour Of True Crime - Wrong Way Driver
12:00 PM - 12:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
1:00 PM - 3:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
3:00 PM - 5:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
8:00 AM - 9:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Insurance Issues with the Remote Workforce
9:00 AM - 10:56 AM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
How To Thrive In An Ever Changing Work Environment
11:00 AM - 12:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
12:00 PM - 3:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
3:00 PM - 4:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
3:00 PM - 5:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
E&O Risk Management: Understanding Risk Mitigation and E&O Claims
9:00 AM - 11:54 AM
Understanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
What's Ethics Got to Do With It?
12:00 PM - 12:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Ethics for Insurance Professionals
1:00 PM - 3:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
An Hour of True Crime – Road Rage
2:00 PM - 2:59 PM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
E&O Risk Management: Agency E&O Exposures and Defenses
3:00 PM - 6:18 PM
Agency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
9:00 AM - 11:56 AM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
What a Crime - Understanding Crime Insurance
11:00 AM - 1:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Commercial Lines Claims That Cause Problems - UPDATE
2:00 PM - 4:57 PM
Have you ever found yourself baffled by an adjusters handling of a claim? If not, you may be very new to our industry. This course takes an in-depth look at some of the interesting claims in our business that have left a few agents shaking their ...
Power of Prevention: Agency Risk Management Essentials of Service
9:00 AM - 12:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Power of Prevention: Agency Risk Management Essentials of Sales
12:00 PM - 3:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Could Your Ethics Be Stunting Your Growth?
2:00 PM - 2:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Introduction to Surplus Lines
3:00 PM - 3:56 PM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Power of Prevention: Agency Risk Management Essentials of Management
3:00 PM - 6:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
4:00 PM - 6:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
9:00 AM - 11:59 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
12:00 PM - 3:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
12:00 PM - 2:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
3:00 PM - 5:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Introduction to Surplus Lines
9:00 AM - 9:56 AM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Power of Prevention: Agency Risk Management Essentials of Management
9:00 AM - 12:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
10:00 AM - 12:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Power of Prevention: Agency Risk Management Essentials of Service
12:00 PM - 3:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Power of Prevention: Agency Risk Management Essentials of Sales
3:00 PM - 6:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Could Your Ethics Be Stunting Your Growth?
4:00 PM - 4:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
An Hour of True Crime – Road Rage
8:00 AM - 8:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
E&O Risk Management: Agency E&O Exposures and Defenses
9:00 AM - 12:18 PM
Agency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
E&O Risk Management: Understanding Risk Mitigation and E&O Claims
12:00 PM - 2:54 PM
Understanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
What's Ethics Got to Do With It?
2:00 PM - 2:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Ethics for Insurance Professionals
3:00 PM - 5:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
Commercial Insurance Issues that Cause Heartburn
9:00 AM - 11:55 AM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
10:00 AM - 11:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Commercial Property Claims, Coverages, and Consequences
1:00 PM - 3:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
3:00 PM - 6:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
3:00 PM - 6:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
9:00 AM - 11:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
9:00 AM - 11:58 AM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
12:00 PM - 2:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
1:00 PM - 2:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
An Hour Of True Crime - Wrong Way Driver
3:00 PM - 3:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
3:00 PM - 5:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
3:00 PM - 5:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
Commercial Lines Claims That Cause Problems - UPDATE
10:00 AM - 12:57 PM
Have you ever found yourself baffled by an adjusters handling of a claim? If not, you may be very new to our industry. This course takes an in-depth look at some of the interesting claims in our business that have left a few agents shaking their ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
12:00 PM - 1:57 PM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
1:00 PM - 4:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
2:00 PM - 5:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
3:00 PM - 5:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
11:00 AM - 1:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
12:00 PM - 3:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Commercial Insurance Coverages, Court Cases and Chaos
2:00 PM - 4:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
3:00 PM - 4:51 PM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
Business Income Made Easy
8:00 AM - 10:56 AM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Understanding and Avoiding E&O Claims in an Independent Insurance Agency
11:00 AM - 2:10 PM
This course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
What To Do With Rental Cars
1:00 PM - 3:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Insureds: Who, When and Why
9:00 AM - 11:00 AM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Preparing for Contracts and Contractual Risk Transfer
9:00 AM - 11:05 AM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
11:00 AM - 1:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Cybersecurity Risk and Insurance Are...
12:00 PM - 12:58 PM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
What a Crime - Understanding Crime Insurance
1:00 PM - 3:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Cyber 101: The Basics of Cyber Insurance
8:00 AM - 9:03 AM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
E&O Risk Management: Coverage Essentials: Business Income (Webinar) 05/13/2026
9:00 AM - 12:00 PM
Course #227933 | 3 OGI
AI Implications in the Insurance Industry
9:00 AM - 10:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
9:00 AM - 11:59 AM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
10:00 AM - 11:08 AM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
An Insurance Horror Story - Hoarders
12:00 PM - 1:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
12:00 PM - 2:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Gigs and Side Hustles - The Insurance Issues
12:00 PM - 2:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Agritourism Insurance and Risk Management
3:00 PM - 5:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
3:00 PM - 5:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
9:00 AM - 10:56 AM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
9:00 AM - 11:16 AM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Insurance Issues with the Remote Workforce
11:00 AM - 12:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
How To Thrive In An Ever Changing Work Environment
1:00 PM - 2:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
9:00 AM - 12:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Commercial Insurance Issues that Cause Heartburn
11:00 AM - 1:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
Commercial Property Claims, Coverages, and Consequences
3:00 PM - 5:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Power of Prevention: Agency Risk Management Essentials of Sales
9:00 AM - 12:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Could Your Ethics Be Stunting Your Growth?
10:00 AM - 10:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Introduction to Surplus Lines
11:00 AM - 11:56 AM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Power of Prevention: Agency Risk Management Essentials of Management
12:00 PM - 3:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
1:00 PM - 3:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Power of Prevention: Agency Risk Management Essentials of Service
3:00 PM - 6:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Ethics for Insurance Professionals
9:00 AM - 11:05 AM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
An Hour of True Crime – Road Rage
10:00 AM - 10:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
E&O Risk Management: Agency E&O Exposures and Defenses
12:00 PM - 3:18 PM
Agency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
E&O Risk Management: Understanding Risk Mitigation and E&O Claims
3:00 PM - 5:54 PM
Understanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
What's Ethics Got to Do With It?
4:00 PM - 4:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
CRIS: Contractual Risk Transfer in Construction (Classroom Off-Site) 05/20/2026
8:30 AM - 4:30 PM
Course #228982 | 7 P&C
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
9:00 AM - 12:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
11:00 AM - 12:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
12:00 PM - 1:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
12:00 PM - 2:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Insurance Issues with the Remote Workforce
1:00 PM - 2:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
How To Thrive In An Ever Changing Work Environment
3:00 PM - 4:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
An Hour Of True Crime - Wrong Way Driver
9:00 AM - 9:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
9:00 AM - 11:57 AM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
9:00 AM - 11:55 AM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
11:00 AM - 1:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
12:00 PM - 2:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
3:00 PM - 5:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
3:00 PM - 4:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
8:00 AM - 11:07 AM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
9:00 AM - 11:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
3:00 PM - 6:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
3:00 PM - 4:57 PM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
Agritourism Insurance and Risk Management
9:00 AM - 11:04 AM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
9:00 AM - 11:58 AM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Cyber 101: The Basics of Cyber Insurance
10:00 AM - 11:03 AM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
AI Implications in the Insurance Industry
12:00 PM - 1:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
12:00 PM - 2:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
12:00 PM - 1:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Commercial Lines Claims That Cause Problems - UPDATE
2:00 PM - 4:57 PM
Have you ever found yourself baffled by an adjusters handling of a claim? If not, you may be very new to our industry. This course takes an in-depth look at some of the interesting claims in our business that have left a few agents shaking their ...
Gigs and Side Hustles - The Insurance Issues
2:00 PM - 4:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
An Insurance Horror Story - Hoarders
3:00 PM - 4:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
3:00 PM - 5:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Commercial Insurance Coverages, Court Cases and Chaos
8:00 AM - 10:55 AM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
9:00 AM - 10:51 AM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
1:00 PM - 3:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
2:00 PM - 5:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Business Income Made Easy
10:00 AM - 12:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Understanding and Avoiding E&O Claims in an Independent Insurance Agency
1:00 PM - 4:10 PM
This course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
What To Do With Rental Cars
3:00 PM - 5:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Insureds: Who, When and Why
12:00 PM - 2:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Preparing for Contracts and Contractual Risk Transfer
12:00 PM - 2:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
1:00 PM - 3:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Cybersecurity Risk and Insurance Are...
3:00 PM - 3:58 PM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
What a Crime - Understanding Crime Insurance
3:00 PM - 5:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Gigs and Side Hustles - The Insurance Issues
8:00 AM - 10:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
An Insurance Horror Story - Hoarders
9:00 AM - 10:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
9:00 AM - 11:59 AM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Agritourism Insurance and Risk Management
12:00 PM - 2:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
12:00 PM - 2:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Cyber 101: The Basics of Cyber Insurance
12:00 PM - 1:03 PM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
2:00 PM - 3:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
AI Implications in the Insurance Industry
3:00 PM - 4:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
3:00 PM - 5:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Cybersecurity Risk and Insurance Are...
9:00 AM - 9:58 AM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
What a Crime - Understanding Crime Insurance
9:00 AM - 11:57 AM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Insureds: Who, When and Why
3:00 PM - 5:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Preparing for Contracts and Contractual Risk Transfer
3:00 PM - 5:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
3:00 PM - 5:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
What To Do With Rental Cars
9:00 AM - 11:57 AM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Commercial Lines Claims That Cause Problems - UPDATE
10:00 AM - 12:57 PM
Have you ever found yourself baffled by an adjusters handling of a claim? If not, you may be very new to our industry. This course takes an in-depth look at some of the interesting claims in our business that have left a few agents shaking their ...
Business Income Made Easy
12:00 PM - 2:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Understanding and Avoiding E&O Claims in an Independent Insurance Agency
3:00 PM - 6:10 PM
This course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
8:00 AM - 11:07 AM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Commercial Insurance Coverages, Court Cases and Chaos
10:00 AM - 12:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
12:00 PM - 1:51 PM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
3:00 PM - 5:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
9:00 AM - 12:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
9:00 AM - 10:57 AM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
10:00 AM - 1:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
12:00 PM - 2:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Power of Prevention: Agency Risk Management Essentials of Service
9:00 AM - 12:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Could Your Ethics Be Stunting Your Growth?
12:00 PM - 12:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Power of Prevention: Agency Risk Management Essentials of Sales
12:00 PM - 3:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Introduction to Surplus Lines
1:00 PM - 1:56 PM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Power of Prevention: Agency Risk Management Essentials of Management
3:00 PM - 6:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
4:00 PM - 6:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Property & Casualty Pre-Licensing (Classroom) 06/09/2026-06/11/2026
8:30 AM - 4:30 PM
Pre-Licensing Class
E&O Risk Management: Understanding Risk Mitigation and E&O Claims
9:00 AM - 11:54 AM
Understanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
What's Ethics Got to Do With It?
10:00 AM - 10:59 AM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Ethics for Insurance Professionals
11:00 AM - 1:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
An Hour of True Crime – Road Rage
12:00 PM - 12:59 PM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
E&O Risk Management: Agency E&O Exposures and Defenses
3:00 PM - 6:18 PM
Agency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
E&O Risk Management: E&O Coverage Essentials: Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) (Webinar) 06/10/2026
9:00 AM - 12:00 PM
Course #227934 | 3 OGI
How To Thrive In An Ever Changing Work Environment
9:00 AM - 10:07 AM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
12:00 PM - 3:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
1:00 PM - 2:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
2:00 PM - 3:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Insurance Issues with the Remote Workforce
3:00 PM - 4:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
3:00 PM - 5:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
9:00 AM - 11:59 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
9:00 AM - 10:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
11:00 AM - 1:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
An Hour Of True Crime - Wrong Way Driver
12:00 PM - 12:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
12:00 PM - 2:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
1:00 PM - 3:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
3:00 PM - 5:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Commercial Property Claims, Coverages, and Consequences
9:00 AM - 11:56 AM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
12:00 PM - 3:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Commercial Insurance Issues that Cause Heartburn
1:00 PM - 3:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
AI Implications in the Insurance Industry
9:00 AM - 10:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
9:00 AM - 11:59 AM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Gigs and Side Hustles - The Insurance Issues
10:00 AM - 12:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
An Insurance Horror Story - Hoarders
12:00 PM - 1:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
12:00 PM - 2:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Cyber 101: The Basics of Cyber Insurance
2:00 PM - 3:03 PM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
Agritourism Insurance and Risk Management
3:00 PM - 5:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
3:00 PM - 5:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
4:00 PM - 5:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Preparing for Contracts and Contractual Risk Transfer
9:00 AM - 11:05 AM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Insureds: Who, When and Why
9:00 AM - 11:00 AM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
9:00 AM - 11:56 AM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
What a Crime - Understanding Crime Insurance
11:00 AM - 1:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Cybersecurity Risk and Insurance Are...
12:00 PM - 12:58 PM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
Understanding and Avoiding E&O Claims in an Independent Insurance Agency
9:00 AM - 12:10 PM
This course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
What To Do With Rental Cars
11:00 AM - 1:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Business Income Made Easy
2:00 PM - 4:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
9:00 AM - 11:57 AM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
10:00 AM - 1:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Commercial Insurance Coverages, Court Cases and Chaos
12:00 PM - 2:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
3:00 PM - 4:51 PM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
11:00 AM - 2:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
12:00 PM - 1:57 PM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
12:00 PM - 3:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
3:00 PM - 5:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Power of Prevention: Agency Risk Management Essentials of Management
9:00 AM - 12:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
10:00 AM - 12:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Power of Prevention: Agency Risk Management Essentials of Service
12:00 PM - 3:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Commercial Lines Claims That Cause Problems - UPDATE
2:00 PM - 4:57 PM
Have you ever found yourself baffled by an adjusters handling of a claim? If not, you may be very new to our industry. This course takes an in-depth look at some of the interesting claims in our business that have left a few agents shaking their ...
Could Your Ethics Be Stunting Your Growth?
2:00 PM - 2:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Introduction to Surplus Lines
3:00 PM - 3:56 PM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Power of Prevention: Agency Risk Management Essentials of Sales
3:00 PM - 6:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
E&O Risk Management: Agency E&O Exposures and Defenses
9:00 AM - 12:18 PM
Agency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
E&O Risk Management: Understanding Risk Mitigation and E&O Claims
12:00 PM - 2:54 PM
Understanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
What's Ethics Got to Do With It?
12:00 PM - 12:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Ethics for Insurance Professionals
1:00 PM - 3:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
An Hour of True Crime – Road Rage
2:00 PM - 2:59 PM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
8:00 AM - 9:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Insurance Issues with the Remote Workforce
9:00 AM - 10:56 AM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
9:00 AM - 11:16 AM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
How To Thrive In An Ever Changing Work Environment
11:00 AM - 12:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
3:00 PM - 6:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
3:00 PM - 4:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
11:00 AM - 12:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
1:00 PM - 3:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
An Hour Of True Crime - Wrong Way Driver
3:00 PM - 3:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
3:00 PM - 5:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
9:00 AM - 11:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
12:00 PM - 2:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
3:00 PM - 5:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Commercial Property Claims, Coverages, and Consequences
11:00 AM - 1:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Commercial Insurance Issues that Cause Heartburn
3:00 PM - 5:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
3:00 PM - 6:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
An Hour Of True Crime - Wrong Way Driver
9:00 AM - 9:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
9:00 AM - 11:58 AM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
1:00 PM - 2:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
3:00 PM - 5:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
9:00 AM - 12:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
9:00 AM - 10:56 AM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
10:00 AM - 11:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Insurance Issues with the Remote Workforce
11:00 AM - 12:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
12:00 PM - 2:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
How To Thrive In An Ever Changing Work Environment
1:00 PM - 2:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
An Hour of True Crime – Road Rage
8:00 AM - 8:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
E&O Risk Management: Agency E&O Exposures and Defenses
12:00 PM - 3:18 PM
Agency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
What's Ethics Got to Do With It?
2:00 PM - 2:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
E&O Risk Management: Understanding Risk Mitigation and E&O Claims
3:00 PM - 5:54 PM
Understanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
Ethics for Insurance Professionals
3:00 PM - 5:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
Introduction to Surplus Lines
9:00 AM - 9:56 AM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Power of Prevention: Agency Risk Management Essentials of Sales
9:00 AM - 12:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Power of Prevention: Agency Risk Management Essentials of Management
12:00 PM - 3:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
1:00 PM - 3:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Power of Prevention: Agency Risk Management Essentials of Service
3:00 PM - 6:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Could Your Ethics Be Stunting Your Growth?
4:00 PM - 4:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Cyber 101: The Basics of Cyber Insurance
8:00 AM - 9:03 AM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
E&O Risk Management: Coverage Essentials: Understanding Commercial Property Gaps and Knowing How to Fill Them (Webinar) 07/08/2026
9:00 AM - 12:00 PM
Course #229196 | 3 OGI
Agritourism Insurance and Risk Management
9:00 AM - 11:04 AM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
9:00 AM - 11:58 AM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
10:00 AM - 11:08 AM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
AI Implications in the Insurance Industry
12:00 PM - 1:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
12:00 PM - 2:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Gigs and Side Hustles - The Insurance Issues
12:00 PM - 2:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
An Insurance Horror Story - Hoarders
3:00 PM - 4:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
3:00 PM - 5:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
11:00 AM - 1:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Preparing for Contracts and Contractual Risk Transfer
12:00 PM - 2:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Insureds: Who, When and Why
12:00 PM - 2:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
What a Crime - Understanding Crime Insurance
1:00 PM - 3:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Cybersecurity Risk and Insurance Are...
3:00 PM - 3:58 PM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
Business Income Made Easy
8:00 AM - 10:56 AM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Understanding and Avoiding E&O Claims in an Independent Insurance Agency
11:00 AM - 2:10 PM
This course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
What To Do With Rental Cars
1:00 PM - 3:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
9:00 AM - 10:51 AM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
11:00 AM - 1:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
12:00 PM - 3:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Commercial Insurance Coverages, Court Cases and Chaos
2:00 PM - 4:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
9:00 AM - 11:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
1:00 PM - 4:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
2:00 PM - 5:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
3:00 PM - 4:57 PM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
9:00 AM - 11:57 AM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
12:00 PM - 2:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
3:00 PM - 5:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Commercial Insurance Issues that Cause Heartburn
9:00 AM - 11:55 AM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
9:00 AM - 12:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Commercial Property Claims, Coverages, and Consequences
1:00 PM - 3:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
9:00 AM - 11:55 AM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
11:00 AM - 1:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
3:00 PM - 4:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Commercial Insurance Issues that Cause Heartburn
11:00 AM - 1:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
An Hour Of True Crime - Wrong Way Driver
12:00 PM - 12:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
12:00 PM - 3:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Commercial Property Claims, Coverages, and Consequences
3:00 PM - 5:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
9:00 AM - 11:59 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
12:00 PM - 2:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
3:00 PM - 5:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
11:00 AM - 12:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
12:00 PM - 3:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
12:00 PM - 1:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Insurance Issues with the Remote Workforce
1:00 PM - 2:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
How To Thrive In An Ever Changing Work Environment
3:00 PM - 4:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
3:00 PM - 5:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
E&O Risk Management: Understanding Risk Mitigation and E&O Claims
9:00 AM - 11:54 AM
Understanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
Ethics for Insurance Professionals
9:00 AM - 11:05 AM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
An Hour of True Crime – Road Rage
10:00 AM - 10:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
E&O Risk Management: Agency E&O Exposures and Defenses
3:00 PM - 6:18 PM
Agency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
What's Ethics Got to Do With It?
4:00 PM - 4:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Power of Prevention: Agency Risk Management Essentials of Service
9:00 AM - 12:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Could Your Ethics Be Stunting Your Growth?
10:00 AM - 10:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Introduction to Surplus Lines
11:00 AM - 11:56 AM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Power of Prevention: Agency Risk Management Essentials of Sales
12:00 PM - 3:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Power of Prevention: Agency Risk Management Essentials of Management
3:00 PM - 6:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
4:00 PM - 6:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
An Insurance Horror Story - Hoarders
9:00 AM - 10:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
9:00 AM - 11:59 AM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Cyber 101: The Basics of Cyber Insurance
10:00 AM - 11:03 AM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
Agritourism Insurance and Risk Management
12:00 PM - 2:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
12:00 PM - 2:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
12:00 PM - 1:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Gigs and Side Hustles - The Insurance Issues
2:00 PM - 4:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
AI Implications in the Insurance Industry
3:00 PM - 4:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
3:00 PM - 5:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Cybersecurity Risk and Insurance Are...
9:00 AM - 9:58 AM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
1:00 PM - 3:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Preparing for Contracts and Contractual Risk Transfer
3:00 PM - 5:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Insureds: Who, When and Why
3:00 PM - 5:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
What a Crime - Understanding Crime Insurance
3:00 PM - 5:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Business Income Made Easy
10:00 AM - 12:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Understanding and Avoiding E&O Claims in an Independent Insurance Agency
1:00 PM - 4:10 PM
This course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
What To Do With Rental Cars
3:00 PM - 5:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Commercial Insurance Coverages, Court Cases and Chaos
8:00 AM - 10:55 AM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
12:00 PM - 1:51 PM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
1:00 PM - 3:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
2:00 PM - 5:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
8:00 AM - 11:07 AM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
9:00 AM - 10:57 AM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
12:00 PM - 2:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
3:00 PM - 6:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
9:00 AM - 12:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
10:00 AM - 1:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
12:00 PM - 1:57 PM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
3:00 PM - 5:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
8:00 AM - 11:07 AM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Property & Casualty Pre-Licensing (Classroom) 08/04/2026-08/06/2026
8:30 AM - 4:30 PM
Pre-Licensing Class
Commercial Insurance Coverages, Court Cases and Chaos
10:00 AM - 12:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
3:00 PM - 4:51 PM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
3:00 PM - 5:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
What To Do With Rental Cars
9:00 AM - 11:57 AM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Business Income Made Easy
12:00 PM - 2:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Understanding and Avoiding E&O Claims in an Independent Insurance Agency
3:00 PM - 6:10 PM
This course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
Preparing for Contracts and Contractual Risk Transfer
9:00 AM - 11:05 AM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Insureds: Who, When and Why
9:00 AM - 11:00 AM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
What a Crime - Understanding Crime Insurance
9:00 AM - 11:57 AM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Cybersecurity Risk and Insurance Are...
12:00 PM - 12:58 PM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
3:00 PM - 5:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Gigs and Side Hustles - The Insurance Issues
8:00 AM - 10:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
AI Implications in the Insurance Industry
9:00 AM - 10:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
9:00 AM - 11:59 AM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
An Insurance Horror Story - Hoarders
12:00 PM - 1:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
12:00 PM - 2:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Cyber 101: The Basics of Cyber Insurance
12:00 PM - 1:03 PM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
2:00 PM - 3:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Agritourism Insurance and Risk Management
3:00 PM - 5:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
3:00 PM - 5:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
9:00 AM - 11:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
9:00 AM - 10:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
11:00 AM - 1:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
12:00 PM - 2:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
1:00 PM - 3:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
An Hour Of True Crime - Wrong Way Driver
3:00 PM - 3:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
3:00 PM - 5:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
How To Thrive In An Ever Changing Work Environment
9:00 AM - 10:07 AM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
9:00 AM - 11:16 AM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
1:00 PM - 2:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
2:00 PM - 3:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
3:00 PM - 6:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Insurance Issues with the Remote Workforce
3:00 PM - 4:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
E&O Risk Management Coverage Essentials: Avoiding E&O in the Personal Auto Policy and Personal Umbrella Policy (Webinar) 08/12/2026
9:00 AM - 12:00 PM
Course #228713 | 3 OGI
E&O Risk Management: Agency E&O Exposures and Defenses
9:00 AM - 12:18 PM
Agency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
What's Ethics Got to Do With It?
10:00 AM - 10:59 AM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Ethics for Insurance Professionals
11:00 AM - 1:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
An Hour of True Crime – Road Rage
12:00 PM - 12:59 PM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
E&O Risk Management: Understanding Risk Mitigation and E&O Claims
12:00 PM - 2:54 PM
Understanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
Power of Prevention: Agency Risk Management Essentials of Management
9:00 AM - 12:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
10:00 AM - 12:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Power of Prevention: Agency Risk Management Essentials of Service
12:00 PM - 3:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Introduction to Surplus Lines
1:00 PM - 1:56 PM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Power of Prevention: Agency Risk Management Essentials of Sales
3:00 PM - 6:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Commercial Property Claims, Coverages, and Consequences
9:00 AM - 11:56 AM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Commercial Insurance Issues that Cause Heartburn
1:00 PM - 3:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
3:00 PM - 6:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Could Your Ethics Be Stunting Your Growth?
12:00 PM - 12:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
9:00 AM - 11:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
11:00 AM - 2:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
12:00 PM - 3:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
3:00 PM - 4:57 PM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
9:00 AM - 10:51 AM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
9:00 AM - 11:57 AM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
10:00 AM - 1:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Commercial Insurance Coverages, Court Cases and Chaos
12:00 PM - 2:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Understanding and Avoiding E&O Claims in an Independent Insurance Agency
9:00 AM - 12:10 PM
This course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
What To Do With Rental Cars
11:00 AM - 1:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Business Income Made Easy
2:00 PM - 4:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
9:00 AM - 11:56 AM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
What a Crime - Understanding Crime Insurance
11:00 AM - 1:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Preparing for Contracts and Contractual Risk Transfer
12:00 PM - 2:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Insureds: Who, When and Why
12:00 PM - 2:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Cybersecurity Risk and Insurance Are...
3:00 PM - 3:58 PM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
Agritourism Insurance and Risk Management
9:00 AM - 11:04 AM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
9:00 AM - 11:58 AM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Gigs and Side Hustles - The Insurance Issues
10:00 AM - 12:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
AI Implications in the Insurance Industry
12:00 PM - 1:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
12:00 PM - 2:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Cyber 101: The Basics of Cyber Insurance
2:00 PM - 3:03 PM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
An Insurance Horror Story - Hoarders
3:00 PM - 4:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
3:00 PM - 5:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
4:00 PM - 5:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
An Hour Of True Crime - Wrong Way Driver
9:00 AM - 9:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
9:00 AM - 11:57 AM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
11:00 AM - 12:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
12:00 PM - 2:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
1:00 PM - 3:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
3:00 PM - 5:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
3:00 PM - 5:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
8:00 AM - 9:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
9:00 AM - 12:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Insurance Issues with the Remote Workforce
9:00 AM - 10:56 AM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
How To Thrive In An Ever Changing Work Environment
11:00 AM - 12:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
12:00 PM - 2:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
3:00 PM - 4:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
E&O Risk Management: Agency E&O Exposures and Defenses
12:00 PM - 3:18 PM
Agency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
What's Ethics Got to Do With It?
12:00 PM - 12:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Ethics for Insurance Professionals
1:00 PM - 3:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
An Hour of True Crime – Road Rage
2:00 PM - 2:59 PM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
E&O Risk Management: Understanding Risk Mitigation and E&O Claims
3:00 PM - 5:54 PM
Understanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
Power of Prevention: Agency Risk Management Essentials of Sales
9:00 AM - 12:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Power of Prevention: Agency Risk Management Essentials of Management
12:00 PM - 3:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
1:00 PM - 3:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Could Your Ethics Be Stunting Your Growth?
2:00 PM - 2:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Introduction to Surplus Lines
3:00 PM - 3:56 PM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Power of Prevention: Agency Risk Management Essentials of Service
3:00 PM - 6:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
9:00 AM - 12:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Commercial Property Claims, Coverages, and Consequences
11:00 AM - 1:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Commercial Insurance Issues that Cause Heartburn
3:00 PM - 5:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
Cyber 101: The Basics of Cyber Insurance
8:00 AM - 9:03 AM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
An Insurance Horror Story - Hoarders
9:00 AM - 10:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
9:00 AM - 11:59 AM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
10:00 AM - 11:08 AM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Agritourism Insurance and Risk Management
12:00 PM - 2:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
12:00 PM - 2:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Gigs and Side Hustles - The Insurance Issues
12:00 PM - 2:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
AI Implications in the Insurance Industry
3:00 PM - 4:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
3:00 PM - 5:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Cybersecurity Risk and Insurance Are...
9:00 AM - 9:58 AM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
11:00 AM - 1:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
What a Crime - Understanding Crime Insurance
1:00 PM - 3:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Preparing for Contracts and Contractual Risk Transfer
3:00 PM - 5:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Insureds: Who, When and Why
3:00 PM - 5:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Business Income Made Easy
8:00 AM - 10:56 AM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Understanding and Avoiding E&O Claims in an Independent Insurance Agency
11:00 AM - 2:10 PM
This course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
What To Do With Rental Cars
1:00 PM - 3:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
11:00 AM - 1:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
12:00 PM - 1:51 PM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
12:00 PM - 3:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Commercial Insurance Coverages, Court Cases and Chaos
2:00 PM - 4:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
9:00 AM - 10:57 AM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
12:00 PM - 2:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
1:00 PM - 4:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
2:00 PM - 5:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
E&O Risk Management: Meeting the Challenge of Change (Webinar) 09/09/2026
9:00 AM - 12:00 PM
Course #228563 | 3 OGI
Introduction to Surplus Lines
9:00 AM - 9:56 AM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Power of Prevention: Agency Risk Management Essentials of Service
9:00 AM - 12:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Power of Prevention: Agency Risk Management Essentials of Sales
12:00 PM - 3:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Power of Prevention: Agency Risk Management Essentials of Management
3:00 PM - 6:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
4:00 PM - 6:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Could Your Ethics Be Stunting Your Growth?
4:00 PM - 4:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
An Hour of True Crime – Road Rage
8:00 AM - 8:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
E&O Risk Management: Understanding Risk Mitigation and E&O Claims
9:00 AM - 11:54 AM
Understanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
What's Ethics Got to Do With It?
2:00 PM - 2:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
E&O Risk Management: Agency E&O Exposures and Defenses
3:00 PM - 6:18 PM
Agency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
Ethics for Insurance Professionals
3:00 PM - 5:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
The Harsh Reality of Condominium Ownership - An Insurance Perspective
9:00 AM - 10:56 AM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
10:00 AM - 11:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Insurance Issues with the Remote Workforce
11:00 AM - 12:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
12:00 PM - 3:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
How To Thrive In An Ever Changing Work Environment
1:00 PM - 2:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
3:00 PM - 5:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
9:00 AM - 11:59 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
9:00 AM - 11:58 AM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
An Hour Of True Crime - Wrong Way Driver
12:00 PM - 12:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
12:00 PM - 2:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
1:00 PM - 2:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
3:00 PM - 5:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
3:00 PM - 5:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
Commercial Insurance Issues that Cause Heartburn
9:00 AM - 11:55 AM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
12:00 PM - 3:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Commercial Property Claims, Coverages, and Consequences
1:00 PM - 3:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
AI Implications in the Insurance Industry
9:00 AM - 10:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
9:00 AM - 11:59 AM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Cyber 101: The Basics of Cyber Insurance
10:00 AM - 11:03 AM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
An Insurance Horror Story - Hoarders
12:00 PM - 1:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
12:00 PM - 2:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
12:00 PM - 1:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Gigs and Side Hustles - The Insurance Issues
2:00 PM - 4:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Agritourism Insurance and Risk Management
3:00 PM - 5:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
3:00 PM - 5:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Insureds: Who, When and Why
9:00 AM - 11:00 AM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Preparing for Contracts and Contractual Risk Transfer
9:00 AM - 11:05 AM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Cybersecurity Risk and Insurance Are...
12:00 PM - 12:58 PM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
1:00 PM - 3:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
What a Crime - Understanding Crime Insurance
3:00 PM - 5:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Business Income Made Easy
10:00 AM - 12:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Understanding and Avoiding E&O Claims in an Independent Insurance Agency
1:00 PM - 4:10 PM
This course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
What To Do With Rental Cars
3:00 PM - 5:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Commercial Insurance Coverages, Court Cases and Chaos
8:00 AM - 10:55 AM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
1:00 PM - 3:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
2:00 PM - 5:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
3:00 PM - 4:51 PM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
8:00 AM - 11:07 AM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
12:00 PM - 1:57 PM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
3:00 PM - 5:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
3:00 PM - 6:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Power of Prevention: Agency Risk Management Essentials of Management
9:00 AM - 12:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
10:00 AM - 12:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Could Your Ethics Be Stunting Your Growth?
10:00 AM - 10:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Introduction to Surplus Lines
11:00 AM - 11:56 AM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Power of Prevention: Agency Risk Management Essentials of Service
12:00 PM - 3:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Power of Prevention: Agency Risk Management Essentials of Sales
3:00 PM - 6:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
E&O Risk Management: Agency E&O Exposures and Defenses
9:00 AM - 12:18 PM
Agency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
Ethics for Insurance Professionals
9:00 AM - 11:05 AM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
An Hour of True Crime – Road Rage
10:00 AM - 10:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
E&O Risk Management: Understanding Risk Mitigation and E&O Claims
12:00 PM - 2:54 PM
Understanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
What's Ethics Got to Do With It?
4:00 PM - 4:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
9:00 AM - 11:16 AM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
11:00 AM - 12:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
12:00 PM - 1:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Insurance Issues with the Remote Workforce
1:00 PM - 2:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
3:00 PM - 6:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
How To Thrive In An Ever Changing Work Environment
3:00 PM - 4:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
9:00 AM - 11:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Commercial Insurance Issues that Cause Heartburn
11:00 AM - 1:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
12:00 PM - 2:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Commercial Property Claims, Coverages, and Consequences
3:00 PM - 5:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
3:00 PM - 5:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
9:00 AM - 11:55 AM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
11:00 AM - 1:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
An Hour Of True Crime - Wrong Way Driver
3:00 PM - 3:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
3:00 PM - 6:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
3:00 PM - 4:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
An Hour Of True Crime - Wrong Way Driver
9:00 AM - 9:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
9:00 AM - 11:57 AM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
9:00 AM - 10:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
11:00 AM - 1:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
12:00 PM - 2:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
1:00 PM - 3:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
3:00 PM - 5:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
9:00 AM - 12:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
How To Thrive In An Ever Changing Work Environment
9:00 AM - 10:07 AM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
12:00 PM - 2:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
1:00 PM - 2:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
2:00 PM - 3:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Insurance Issues with the Remote Workforce
3:00 PM - 4:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
What's Ethics Got to Do With It?
10:00 AM - 10:59 AM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Ethics for Insurance Professionals
11:00 AM - 1:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
An Hour of True Crime – Road Rage
12:00 PM - 12:59 PM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
E&O Risk Management: Agency E&O Exposures and Defenses
12:00 PM - 3:18 PM
Agency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
E&O Risk Management: Understanding Risk Mitigation and E&O Claims
3:00 PM - 5:54 PM
Understanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
Property & Casualty Pre-Licensing (Classroom) 10/06/2026-10/08/2026
8:30 AM - 4:30 PM
Pre-Licensing Class
Power of Prevention: Agency Risk Management Essentials of Sales
9:00 AM - 12:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Could Your Ethics Be Stunting Your Growth?
12:00 PM - 12:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Power of Prevention: Agency Risk Management Essentials of Management
12:00 PM - 3:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
1:00 PM - 3:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Introduction to Surplus Lines
1:00 PM - 1:56 PM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Power of Prevention: Agency Risk Management Essentials of Service
3:00 PM - 6:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
9:00 AM - 11:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
9:00 AM - 12:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
10:00 AM - 1:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
3:00 PM - 4:57 PM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
8:00 AM - 11:07 AM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
9:00 AM - 10:51 AM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
Commercial Insurance Coverages, Court Cases and Chaos
10:00 AM - 12:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
3:00 PM - 5:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Business Income Made Easy
12:00 PM - 2:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Understanding and Avoiding E&O Claims in an Independent Insurance Agency
3:00 PM - 6:10 PM
This course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
Insureds: Who, When and Why
12:00 PM - 2:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Preparing for Contracts and Contractual Risk Transfer
12:00 PM - 2:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Cybersecurity Risk and Insurance Are...
3:00 PM - 3:58 PM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
Gigs and Side Hustles - The Insurance Issues
8:00 AM - 10:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Agritourism Insurance and Risk Management
9:00 AM - 11:04 AM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
9:00 AM - 11:58 AM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
AI Implications in the Insurance Industry
12:00 PM - 1:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
12:00 PM - 2:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Cyber 101: The Basics of Cyber Insurance
12:00 PM - 1:03 PM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
2:00 PM - 3:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
An Insurance Horror Story - Hoarders
3:00 PM - 4:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
3:00 PM - 5:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
E&O Risk Management: Power of Prevention: Agency Risk Management Essentials of Sales (Webinar) 10/14/2026
9:00 AM - 12:00 PM
Course #229095 | 3 OGI
Commercial Property Claims, Coverages, and Consequences
9:00 AM - 11:56 AM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
9:00 AM - 12:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Commercial Insurance Issues that Cause Heartburn
1:00 PM - 3:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
What a Crime - Understanding Crime Insurance
9:00 AM - 11:57 AM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
3:00 PM - 5:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
What To Do With Rental Cars
9:00 AM - 11:57 AM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
9:00 AM - 11:59 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
11:00 AM - 12:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
An Hour Of True Crime - Wrong Way Driver
12:00 PM - 12:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
12:00 PM - 2:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
1:00 PM - 3:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
3:00 PM - 5:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
3:00 PM - 5:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
8:00 AM - 9:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Insurance Issues with the Remote Workforce
9:00 AM - 10:56 AM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
How To Thrive In An Ever Changing Work Environment
11:00 AM - 12:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
12:00 PM - 3:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
3:00 PM - 5:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
3:00 PM - 4:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
E&O Risk Management: Understanding Risk Mitigation and E&O Claims
9:00 AM - 11:54 AM
Understanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
What's Ethics Got to Do With It?
12:00 PM - 12:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Ethics for Insurance Professionals
1:00 PM - 3:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
An Hour of True Crime – Road Rage
2:00 PM - 2:59 PM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
E&O Risk Management: Agency E&O Exposures and Defenses
3:00 PM - 6:18 PM
Agency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
Power of Prevention: Agency Risk Management Essentials of Service
9:00 AM - 12:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Power of Prevention: Agency Risk Management Essentials of Sales
12:00 PM - 3:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Could Your Ethics Be Stunting Your Growth?
2:00 PM - 2:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Introduction to Surplus Lines
3:00 PM - 3:56 PM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Power of Prevention: Agency Risk Management Essentials of Management
3:00 PM - 6:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
4:00 PM - 6:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
9:00 AM - 10:57 AM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
11:00 AM - 2:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
12:00 PM - 2:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
12:00 PM - 3:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
9:00 AM - 11:57 AM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
10:00 AM - 1:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Commercial Insurance Coverages, Court Cases and Chaos
12:00 PM - 2:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
12:00 PM - 1:51 PM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
Understanding and Avoiding E&O Claims in an Independent Insurance Agency
9:00 AM - 12:10 PM
This course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
What To Do With Rental Cars
11:00 AM - 1:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Business Income Made Easy
2:00 PM - 4:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Cybersecurity Risk and Insurance Are...
9:00 AM - 9:58 AM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
9:00 AM - 11:56 AM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
What a Crime - Understanding Crime Insurance
11:00 AM - 1:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Insureds: Who, When and Why
3:00 PM - 5:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Preparing for Contracts and Contractual Risk Transfer
3:00 PM - 5:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
An Insurance Horror Story - Hoarders
9:00 AM - 10:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
9:00 AM - 11:59 AM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Gigs and Side Hustles - The Insurance Issues
10:00 AM - 12:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Agritourism Insurance and Risk Management
12:00 PM - 2:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
12:00 PM - 2:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Cyber 101: The Basics of Cyber Insurance
2:00 PM - 3:03 PM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
AI Implications in the Insurance Industry
3:00 PM - 4:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
3:00 PM - 5:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
4:00 PM - 5:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Commercial Property Claims, Coverages, and Consequences
11:00 AM - 1:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
12:00 PM - 3:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Commercial Insurance Issues that Cause Heartburn
3:00 PM - 5:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
Introduction to Surplus Lines
9:00 AM - 9:56 AM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Power of Prevention: Agency Risk Management Essentials of Management
9:00 AM - 12:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
10:00 AM - 12:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Power of Prevention: Agency Risk Management Essentials of Service
12:00 PM - 3:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Power of Prevention: Agency Risk Management Essentials of Sales
3:00 PM - 6:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Could Your Ethics Be Stunting Your Growth?
4:00 PM - 4:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
An Hour of True Crime – Road Rage
8:00 AM - 8:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
E&O Risk Management: Agency E&O Exposures and Defenses
9:00 AM - 12:18 PM
Agency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
E&O Risk Management: Understanding Risk Mitigation and E&O Claims
12:00 PM - 2:54 PM
Understanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
What's Ethics Got to Do With It?
2:00 PM - 2:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Ethics for Insurance Professionals
3:00 PM - 5:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
3:00 PM - 6:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Commercial Insurance Issues that Cause Heartburn
9:00 AM - 11:55 AM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
9:00 AM - 11:16 AM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
9:00 AM - 10:56 AM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
10:00 AM - 11:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Insurance Issues with the Remote Workforce
11:00 AM - 12:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Commercial Property Claims, Coverages, and Consequences
1:00 PM - 3:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
How To Thrive In An Ever Changing Work Environment
1:00 PM - 2:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
3:00 PM - 6:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
9:00 AM - 11:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
9:00 AM - 11:58 AM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
12:00 PM - 2:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
1:00 PM - 2:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
An Hour Of True Crime - Wrong Way Driver
3:00 PM - 3:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
3:00 PM - 5:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
3:00 PM - 5:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
Cyber 101: The Basics of Cyber Insurance
8:00 AM - 9:03 AM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
AI Implications in the Insurance Industry
9:00 AM - 10:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
9:00 AM - 11:59 AM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
10:00 AM - 11:08 AM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
An Insurance Horror Story - Hoarders
12:00 PM - 1:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
12:00 PM - 2:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Gigs and Side Hustles - The Insurance Issues
12:00 PM - 2:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Agritourism Insurance and Risk Management
3:00 PM - 5:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
3:00 PM - 5:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Insureds: Who, When and Why
9:00 AM - 11:00 AM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Preparing for Contracts and Contractual Risk Transfer
9:00 AM - 11:05 AM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
11:00 AM - 1:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Cybersecurity Risk and Insurance Are...
12:00 PM - 12:58 PM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
What a Crime - Understanding Crime Insurance
1:00 PM - 3:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Business Income Made Easy
8:00 AM - 10:56 AM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Understanding and Avoiding E&O Claims in an Independent Insurance Agency
11:00 AM - 2:10 PM
This course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
What To Do With Rental Cars
1:00 PM - 3:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
11:00 AM - 1:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
12:00 PM - 3:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Commercial Insurance Coverages, Court Cases and Chaos
2:00 PM - 4:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
3:00 PM - 4:51 PM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
12:00 PM - 1:57 PM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
1:00 PM - 4:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
2:00 PM - 5:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
3:00 PM - 5:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
9:00 AM - 12:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Commercial Insurance Issues that Cause Heartburn
11:00 AM - 1:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
Commercial Property Claims, Coverages, and Consequences
3:00 PM - 5:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Ethics for Insurance Professionals
9:00 AM - 11:05 AM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
An Hour of True Crime – Road Rage
10:00 AM - 10:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
E&O Risk Management: Agency E&O Exposures and Defenses
12:00 PM - 3:18 PM
Agency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
E&O Risk Management: Understanding Risk Mitigation and E&O Claims
3:00 PM - 5:54 PM
Understanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
What's Ethics Got to Do With It?
4:00 PM - 4:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Power of Prevention: Agency Risk Management Essentials of Sales
9:00 AM - 12:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Could Your Ethics Be Stunting Your Growth?
10:00 AM - 10:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Introduction to Surplus Lines
11:00 AM - 11:56 AM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Power of Prevention: Agency Risk Management Essentials of Management
12:00 PM - 3:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
1:00 PM - 3:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Power of Prevention: Agency Risk Management Essentials of Service
3:00 PM - 6:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Life & Health Pre-Licensing (Classroom) 11/18/2026-11/20/2026
12:00 AM
The insurance licensing exam consists of complex information, technical details, and legal and regulatory information. During this course you will take a deep dive into all aspects of the exam. Additionally, materials include practice tests and ...
E&O Risk Management: Power of Prevention: Agency Risk Management Essentials of Service (Webinar) 11/18/2026
9:00 AM - 12:00 PM
Course #229097 | 3 OGI
An Hour Of True Crime - Wrong Way Driver
9:00 AM - 9:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
9:00 AM - 11:57 AM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
9:00 AM - 11:55 AM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
11:00 AM - 1:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
12:00 PM - 2:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
3:00 PM - 5:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
3:00 PM - 4:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
9:00 AM - 12:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
11:00 AM - 12:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
12:00 PM - 2:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
12:00 PM - 1:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Insurance Issues with the Remote Workforce
1:00 PM - 2:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
How To Thrive In An Ever Changing Work Environment
3:00 PM - 4:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
Insureds: Who, When and Why
12:00 PM - 2:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Preparing for Contracts and Contractual Risk Transfer
12:00 PM - 2:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
1:00 PM - 3:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Cybersecurity Risk and Insurance Are...
3:00 PM - 3:58 PM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
What a Crime - Understanding Crime Insurance
3:00 PM - 5:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Agritourism Insurance and Risk Management
9:00 AM - 11:04 AM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
9:00 AM - 11:58 AM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Cyber 101: The Basics of Cyber Insurance
10:00 AM - 11:03 AM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
AI Implications in the Insurance Industry
12:00 PM - 1:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
12:00 PM - 2:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
12:00 PM - 1:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Gigs and Side Hustles - The Insurance Issues
2:00 PM - 4:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
An Insurance Horror Story - Hoarders
3:00 PM - 4:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
3:00 PM - 5:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Commercial Insurance Coverages, Court Cases and Chaos
8:00 AM - 10:55 AM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
9:00 AM - 10:51 AM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
1:00 PM - 3:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
2:00 PM - 5:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Business Income Made Easy
10:00 AM - 12:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Understanding and Avoiding E&O Claims in an Independent Insurance Agency
1:00 PM - 4:10 PM
This course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
What To Do With Rental Cars
3:00 PM - 5:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
8:00 AM - 11:07 AM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
9:00 AM - 11:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
3:00 PM - 4:57 PM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
3:00 PM - 6:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
9:00 AM - 10:57 AM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
9:00 AM - 12:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
10:00 AM - 1:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
12:00 PM - 2:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
8:00 AM - 11:07 AM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Commercial Insurance Coverages, Court Cases and Chaos
10:00 AM - 12:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
12:00 PM - 1:51 PM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
3:00 PM - 5:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Commercial Property Claims, Coverages, and Consequences
9:00 AM - 11:56 AM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
What To Do With Rental Cars
9:00 AM - 11:57 AM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Business Income Made Easy
12:00 PM - 2:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Commercial Insurance Issues that Cause Heartburn
1:00 PM - 3:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
Understanding and Avoiding E&O Claims in an Independent Insurance Agency
3:00 PM - 6:10 PM
This course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
Cybersecurity Risk and Insurance Are...
9:00 AM - 9:58 AM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
What a Crime - Understanding Crime Insurance
9:00 AM - 11:57 AM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Insureds: Who, When and Why
3:00 PM - 5:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Preparing for Contracts and Contractual Risk Transfer
3:00 PM - 5:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
3:00 PM - 5:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Gigs and Side Hustles - The Insurance Issues
8:00 AM - 10:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
An Insurance Horror Story - Hoarders
9:00 AM - 10:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
9:00 AM - 11:59 AM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Agritourism Insurance and Risk Management
12:00 PM - 2:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
12:00 PM - 2:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Cyber 101: The Basics of Cyber Insurance
12:00 PM - 1:03 PM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
2:00 PM - 3:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
AI Implications in the Insurance Industry
3:00 PM - 4:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
3:00 PM - 5:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Property & Casualty Pre-Licensing (Classroom) 12/08/2026-12/10/2026
8:30 AM - 4:30 PM
Pre-Licensing Class
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
9:00 AM - 11:59 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
An Hour Of True Crime - Wrong Way Driver
12:00 PM - 12:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
12:00 PM - 2:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
12:00 PM - 3:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
3:00 PM - 5:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
E&O Risk Management: Power of Prevention: Agency Risk Management Essentials of Management (Webinar) 12/09/2026
9:00 AM - 12:00 PM
Course #229098 | 3 OGI
How To Thrive In An Ever Changing Work Environment
9:00 AM - 10:07 AM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
12:00 PM - 3:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
1:00 PM - 2:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
2:00 PM - 3:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Insurance Issues with the Remote Workforce
3:00 PM - 4:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
3:00 PM - 5:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
E&O Risk Management: Understanding Risk Mitigation and E&O Claims
9:00 AM - 11:54 AM
Understanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
What's Ethics Got to Do With It?
10:00 AM - 10:59 AM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Ethics for Insurance Professionals
11:00 AM - 1:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
An Hour of True Crime – Road Rage
12:00 PM - 12:59 PM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
E&O Risk Management: Agency E&O Exposures and Defenses
3:00 PM - 6:18 PM
Agency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
Power of Prevention: Agency Risk Management Essentials of Service
9:00 AM - 12:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Could Your Ethics Be Stunting Your Growth?
12:00 PM - 12:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Power of Prevention: Agency Risk Management Essentials of Sales
12:00 PM - 3:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Introduction to Surplus Lines
1:00 PM - 1:56 PM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Power of Prevention: Agency Risk Management Essentials of Management
3:00 PM - 6:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
4:00 PM - 6:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
9:00 AM - 10:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
11:00 AM - 1:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
1:00 PM - 3:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Commercial Property Claims, Coverages, and Consequences
11:00 AM - 1:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Commercial Insurance Issues that Cause Heartburn
3:00 PM - 5:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
3:00 PM - 6:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
11:00 AM - 2:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
12:00 PM - 1:57 PM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
12:00 PM - 3:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
3:00 PM - 5:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
9:00 AM - 11:57 AM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
10:00 AM - 1:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Commercial Insurance Coverages, Court Cases and Chaos
12:00 PM - 2:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
3:00 PM - 4:51 PM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
Understanding and Avoiding E&O Claims in an Independent Insurance Agency
9:00 AM - 12:10 PM
This course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
What To Do With Rental Cars
11:00 AM - 1:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Business Income Made Easy
2:00 PM - 4:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Insureds: Who, When and Why
9:00 AM - 11:00 AM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Preparing for Contracts and Contractual Risk Transfer
9:00 AM - 11:05 AM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
9:00 AM - 11:56 AM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
What a Crime - Understanding Crime Insurance
11:00 AM - 1:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Cybersecurity Risk and Insurance Are...
12:00 PM - 12:58 PM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
AI Implications in the Insurance Industry
9:00 AM - 10:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
9:00 AM - 11:59 AM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Gigs and Side Hustles - The Insurance Issues
10:00 AM - 12:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
An Insurance Horror Story - Hoarders
12:00 PM - 1:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
12:00 PM - 2:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Cyber 101: The Basics of Cyber Insurance
2:00 PM - 3:03 PM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
Agritourism Insurance and Risk Management
3:00 PM - 5:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
3:00 PM - 5:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
4:00 PM - 5:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
9:00 AM - 11:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
11:00 AM - 12:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
12:00 PM - 2:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
1:00 PM - 3:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
An Hour Of True Crime - Wrong Way Driver
3:00 PM - 3:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
3:00 PM - 5:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
3:00 PM - 5:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
8:00 AM - 9:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Insurance Issues with the Remote Workforce
9:00 AM - 10:56 AM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
9:00 AM - 11:16 AM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
How To Thrive In An Ever Changing Work Environment
11:00 AM - 12:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
3:00 PM - 6:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
3:00 PM - 4:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
E&O Risk Management: Agency E&O Exposures and Defenses
9:00 AM - 12:18 PM
Agency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
E&O Risk Management: Understanding Risk Mitigation and E&O Claims
12:00 PM - 2:54 PM
Understanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
What's Ethics Got to Do With It?
12:00 PM - 12:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Ethics for Insurance Professionals
1:00 PM - 3:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
An Hour of True Crime – Road Rage
2:00 PM - 2:59 PM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Power of Prevention: Agency Risk Management Essentials of Management
9:00 AM - 12:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
10:00 AM - 12:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Power of Prevention: Agency Risk Management Essentials of Service
12:00 PM - 3:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Could Your Ethics Be Stunting Your Growth?
2:00 PM - 2:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Introduction to Surplus Lines
3:00 PM - 3:56 PM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Power of Prevention: Agency Risk Management Essentials of Sales
3:00 PM - 6:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...