Calendar
IMPORTANT – all class communications will be sent to the email address with which you registered!For questions or support, please contact members@iiav.com or call (804)747-9300 Calendar
WED
November
12
14
THU
November
13
VA BOI and the VA Insurance Regulations (Classroom) 11/13/20259:00 AM - 12:00 PMCourse #225697 | 3 Ethics
THU
November
13
Planning for Success: Strategies for Insurance Agency Growth in Today's Market11:00 AM - 1:58 PMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
THU
November
13
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance11:00 AM - 2:07 PMThis broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
THU
November
13
THU
November
13
Understanding Trucking and Motor Truck Insurance (ABEN-VU) 11/13/20251:00 PM - 3:00 PMCourse #223703 | 2 P&C
THU
November
13
Builders Risk and Contractors Equipment1:00 PM - 2:56 PMThis course will discuss Builder’s Risk and Contractors Equipment coverages. A comparison of the completed value form and reporting form Builders Risk, property covered and not covered, causes of loss and valuation issues are examined. The discussion ...
THU
November
13
Understanding Trucking & Motor Truck Insurance1:00 PM - 3:01 PMTrucking coverage and Motor Carrier coverage are very similar, but each is designed for different types of risks and somewhat different operations. This session focuses on the similarities of these coverage forms as well as the differences between ...
THU
November
13
Commercial Property Claims, Coverages, and Consequences3:00 PM - 5:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
THU
November
13
Understanding the Importance of Ordinance or Law Coverage (ABEN-VU) 11/13/20254:00 PM - 6:00 PMCourse #223702 | 2 P&C
THU
November
13
Understanding the Importance of Ordinance or Law Coverage4:00 PM - 5:46 PMInsurance agents do a bad job of explaining the concept of "replacement cost." We tend to tell clients they will get new stuff for old junk and while that may be partially true, partial truths get you sued. One roadblock to replacement cost is ...
FRI
November
14
Cybersecurity Risk and Insurance Are ... (ABEN) 11/14/20259:00 AM - 10:00 AMCourse #223293 | 1 P&C
FRI
November
14
How To Thrive In An Ever Changing Work Environment (ABEN) 11/14/20259:00 AM - 10:00 AMCourse #224520 | 1 OGI
FRI
November
14
How To Thrive In An Ever Changing Work Environment9:00 AM - 10:07 AMThis session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
FRI
November
14
Cybersecurity Risk and Insurance Are...9:00 AM - 9:58 AMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
FRI
November
14
Ethics for Insurance Professionals12:00 PM - 2:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
FRI
November
14
Insurance Issues with the Remote Workforce1:00 PM - 2:56 PMIf insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
FRI
November
14
Recognize. Respond. Survive. Active Shooter Response Training (ABEN) 11/14/20252:00 PM - 4:00 PMCourse #223294 | 2 OGI
FRI
November
14
Introduction to Surplus Lines2:00 PM - 2:56 PMThis session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
FRI
November
14
Recognize. Respond. Survive. Active Shooter Response Training - ABEN2:00 PM - 3:57 PMProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
FRI
November
14
FRI
November
14
Gigs and Side Hustles - The Insurance Issues3:00 PM - 5:05 PMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
FRI
November
14
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers (ABEN) 11/14/20255:00 PM - 7:00 PMCourse #226351 | 2 Ethics
FRI
November
14
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers5:00 PM - 7:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
MON
November
17
Studies in Ethics - A Hippocratic Oath for Insurance Professionals11:00 AM - 2:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
MON
November
17
Six Interesting (and Recent Cases) - And Why They Matter To The Industry1:00 PM - 2:00 PMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
MON
November
17
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership2:00 PM - 3:08 PMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
TUE
November
18
Commercial Insurance Issues that Cause Heartburn9:00 AM - 11:55 AMTo say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
TUE
November
18
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange9:00 AM - 11:56 AMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
TUE
November
18
Understanding and Avoiding E&O Claims in an Independent Insurance Agency (ABEN) 11/18/202510:00 AM - 1:00 PMCourse #228564 | 3 OGI
TUE
November
18
Understanding and Avoiding E&O Claims in an Independent Insurance Agency10:00 AM - 1:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
TUE
November
18
E&O Risk Management: Agency E&O Exposures and Defenses (ABEN) 11/18/20251:00 PM - 4:00 PMCourse #228562 | 3 OGI
TUE
November
18
Commercial Insurance Coverages, Court Cases and Chaos1:00 PM - 3:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
TUE
November
18
E&O Risk Management: Agency E&O Exposures and Defenses1:00 PM - 4:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
TUE
November
18
E&O Risk Management: Understanding Risk Mitigation and E&O Claims (ABEN) 11/18/20254:00 PM - 7:00 PMCourse #228565 | 3 OGI
TUE
November
18
E&O Risk Management: Understanding Risk Mitigation and E&O Claims4:00 PM - 6:54 PMUnderstanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
WED
November
19
Agency Management Based E&O and Ethics - UPDATE (ABEN) 11/19/20259:00 AM - 12:00 PMCourse #225563 | 3 Ethics
WED
November
19
Agency Management Based E&O and Ethics - UPDATE9:00 AM - 11:56 AMPLEASE NOTE - THIS CLASS DOES NOT QUALIFY FOR ANY E&O PREMIUM DISCOUNTS!! Course Description: This is not your usual Ethics and E&O course. Rather than focusing on what you're doing wrong, this program deals with structuring your ...
WED
November
19
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella (ABEN) 11/19/202510:00 AM - 1:00 PMCourse #228554 | 3 OGI
WED
November
19
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella10:00 AM - 12:58 PMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
WED
November
19
Insureds: Who, When and Why10:00 AM - 12:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
WED
November
19
Preparing for Contracts and Contractual Risk Transfer12:00 PM - 2:05 PMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
WED
November
19
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs (ABEN) 11/19/20251:00 PM - 4:00 PMCourse #228555 | 3 OGI
WED
November
19
Commercial Insurance Coverages, Court Cases and Chaos1:00 PM - 3:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
WED
November
19
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs1:00 PM - 3:59 PMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
WED
November
19
WED
November
19
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them (ABEN) 11/19/20254:00 PM - 7:00 PMCourse #228569 | 3 OGI
WED
November
19
An Insurance Horror Story - Hoarders4:00 PM - 5:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
WED
November
19
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them4:00 PM - 6:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
THU
November
20
THU
November
20
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe (ABEN) 11/20/202510:00 AM - 1:00 PMCourse #227933 | 3 OGI
THU
November
20
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe10:00 AM - 12:59 PMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
THU
November
20
How COVID Rocked Insurance10:00 AM - 11:55 AMCOVID has changed America! The insurance implications of COVID are varied and broad. Nearly every type of coverage has been affected by the virus. Most notably is Business Income, but other areas have been and are being pulled into the discussion. ...
THU
November
20
Securing the Future: Insurance in an Era of Increased Natural Disasters10:00 AM - 12:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
THU
November
20
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions (ABEN) 11/20/20251:00 PM - 4:00 PMCourse #228558 | 3 OGI
THU
November
20
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions1:00 PM - 3:57 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
THU
November
20
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages (ABEN) 11/20/20254:00 PM - 7:00 PMCourse #228559 | 3 OGI
THU
November
20
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages4:00 PM - 6:59 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
FRI
November
21
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy (ABEN) 11/21/202510:00 AM - 1:00 PMCourse #228556 | 3 OGI
FRI
November
21
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy10:00 AM - 1:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
FRI
November
21
4 Key Personal and Commercial Lines Exposures Every Agent Must Understand (ABEN-VU) 11/21/20251:00 PM - 3:00 PMCourse #223698 | 2 P&C
FRI
November
21
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts (ABEN) 11/21/20251:00 PM - 4:00 PMCourse #228561 | 3 OGI
FRI
November
21
4 Key Personal & Commercial Lines Exposures Every Agent Must Understand1:00 PM - 2:54 PMWe cover a lot of ground in this 2 hour session – five topics to be exact - but when we are through, you will be better able to explain some of the new exposures, policy issues, and available options. You will also be more at ease with these ...
FRI
November
21
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts1:00 PM - 4:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
FRI
November
21
Organizational Culture - The Solution for Creating an Ethical and Productive Agency1:00 PM - 3:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
FRI
November
21
What's Ethics Got to Do With It?1:15 PM - 2:14 PMBusiness codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
FRI
November
21
Could Your Ethics Be Stunting Your Growth?2:00 PM - 2:54 PMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
FRI
November
21
Business Income Made Easy2:00 PM - 4:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
FRI
November
21
E&O Risk Management: Meeting the Challenge of Change (ABEN) 11/21/20253:00 PM - 6:00 PMCourse #228563 | 3 OGI
FRI
November
21
E&O Risk Management - Meeting the Challenge of Change3:00 PM - 5:54 PMThis course is designed to provide insurance agents with essential knowledge and strategies to minimize their exposure to Errors and Omissions (E&O) claims. Participants will engage in a thorough exploration of critical concepts, including: ...
FRI
November
21
5 Contractor Coverage Concepts Every Agent MUST Understand (ABEN-VU) 11/21/20254:00 PM - 6:00 PMCourse #223699 | 2 P&C
FRI
November
21
5 Contractor Coverage Concepts Every Agent Must Understand4:00 PM - 6:09 PMContractor risks are unique. Agents must understand these unique risks, exposures, and coverages to properly manage their contractor clients. This session focuses on five of the most common contractor risk exposures: Contractual Risk Transfer ...
FRI
November
21
Adding Value In Personal Lines4:00 PM - 6:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
MON
November
24
Premium Auditing - What Every Agent Must Know (ABEN) 11/24/20258:00 AM - 10:00 AMCourse #222905 | 2 P&C
MON
November
24
Premium Auditing – What Every Agent Must Know8:00 AM - 9:52 AMInsurance premiums are based upon certain exposures which cannot be definitively known at policy inception, only estimated. Since the basis of premium is only estimated, the insurer may not be paid the correct premium for the insured exposure. To ...
MON
November
24
An Hour Of True Crime - Wrong Way Driver (ABEN) 11/24/20259:00 AM - 10:00 AMCourse #226350 | 1 P&C
MON
November
24
An Hour Of True Crime - Wrong Way Driver9:00 AM - 9:57 AMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
MON
November
24
Commercial Property Claims, Coverages, and Consequences9:00 AM - 11:56 AMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
MON
November
24
MON
November
24
Condos & How to Insure Them10:00 AM - 11:36 AMBecause the unit owner's coverage must dovetail seamlessly with the association's coverage, the same information is required for both parties regardless which person or entity is the agent's client. Every agent writing either a unit owner OR a ...
MON
November
24
Planning for Success: Strategies for Insurance Agency Growth in Today's Market1:00 PM - 3:58 PMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
MON
November
24
What a Crime - Understanding Crime Insurance1:00 PM - 3:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
MON
November
24
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t4:00 PM - 6:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
TUE
November
25
Workers' Compensation: 5 Mistakes Every Agent Makes (ABEN-VU) 11/25/20258:00 AM - 10:00 AMCourse #223704 | 2 P&C
TUE
November
25
Workers’ Compensation: 5 Mistakes Every Agent Makes8:00 AM - 9:59 AMWorkers' compensation, as a coverage, is simple. A worker gets hurt, the work comp policy pays theoretically. That's the simple part. The more complicated areas of workers' compensation involve the state laws and legal doctrines applicable to ...
TUE
November
25
New(er) Power on the Farm: Wind, Solar, Methane, Biomass9:00 AM - 10:51 AMThis class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
TUE
November
25
Properly Calculating and Insuring the Business Income Exposure (ABEN-VU) 11/25/202510:00 AM - 12:00 PMCourse #223700 | 2 P&C
TUE
November
25
Properly Calculating & Insuring the Business Income Exposure10:00 AM - 12:03 PMBusiness income (BI) is the most important property coverage available. Businesses exist to make money and without income, the business ceases to exist. BI ensures there is a flow of income until the business is once again operational. During this ...
TUE
November
25
AI Implications in the Insurance Industry1:00 PM - 2:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
TUE
November
25
The Harsh Reality of Condominium Ownership - An Insurance Perspective1:00 PM - 2:56 PMOne of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
TUE
November
25
An Hour of True Crime – Road Rage3:00 PM - 3:59 PMThis course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
TUE
November
25
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider4:00 PM - 7:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
WED
November
26
Understanding the Importance of Ordinance or Law Coverage (ABEN-VU) 11/26/20258:00 AM - 10:00 AMCourse #223702 | 2 P&C
WED
November
26
Understanding the Importance of Ordinance or Law Coverage8:00 AM - 9:46 AMInsurance agents do a bad job of explaining the concept of "replacement cost." We tend to tell clients they will get new stuff for old junk and while that may be partially true, partial truths get you sued. One roadblock to replacement cost is ...
WED
November
26
WED
November
26
Builders Risk and Contractors Equipment9:00 AM - 10:56 AMThis course will discuss Builder’s Risk and Contractors Equipment coverages. A comparison of the completed value form and reporting form Builders Risk, property covered and not covered, causes of loss and valuation issues are examined. The discussion ...
WED
November
26
Cyber 101: The Basics of Cyber Insurance9:00 AM - 10:03 AMThis hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
WED
November
26
What To Do With Rental Cars9:00 AM - 11:57 AMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
WED
November
26
Agritourism Insurance and Risk Management11:00 AM - 1:04 PMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
WED
November
26
WED
November
26
To Be or Not To AirBnB - Sharing Exposures and Insurance (ABEN) 11/26/20251:00 PM - 3:00 PMCourse #224521 | 2 P&C
WED
November
26
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance1:00 PM - 4:07 PMThis broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
WED
November
26
Those Kids and Their Cars - UPDATE1:00 PM - 2:55 PMCourse Description: UPDATED CLASS One of the most pressing personal lines agents get is “What should I do with my kids?” This question brings several answers to mind, but let’s stick to insurance. This course deals with many subjects ...
WED
November
26
To Be or Not to AirBnb - Sharing Exposures and Insurance1:00 PM - 2:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
WED
November
26
Commercial Lines Claims That Cause Problems (ABEN) 11/26/20252:00 PM - 5:00 PMCourse #228720 | 3 P&C
WED
November
26
Commercial Lines Claims That Cause Problems - UPDATE2:00 PM - 4:57 PMHave you ever found yourself baffled by an adjusters handling of a claim? If not, you may be very new to our industry. This course takes an in-depth look at some of the interesting claims in our business that have left a few agents shaking their ...
WED
November
26
WED
November
26
Covid-19 Litigation and Insurance Issues3:00 PM - 3:58 PMIn early July 2020, the Insurance Journal reports, there was a decision from a trial court in Michigan rejecting a restaurant’s claim under a business interruption policy. The court’s ruling finds no “property damage” as most BI policies define the ...
WED
November
26
Understanding Trucking and Motor Truck Insurance (ABEN-VU) 11/26/20254:00 PM - 6:00 PMCourse #223703 | 2 P&C
WED
November
26
Understanding Trucking & Motor Truck Insurance4:00 PM - 6:01 PMTrucking coverage and Motor Carrier coverage are very similar, but each is designed for different types of risks and somewhat different operations. This session focuses on the similarities of these coverage forms as well as the differences between ...
MON
December
1
What a Crime - Understanding Crime Insurance9:00 AM - 11:57 AMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
MON
December
1
Premium Auditing - What Every Agent Must Know (ABEN) 12/01/202510:00 AM - 12:00 PMCourse #222905 | 2 P&C
MON
December
1
Premium Auditing – What Every Agent Must Know10:00 AM - 11:52 AMInsurance premiums are based upon certain exposures which cannot be definitively known at policy inception, only estimated. Since the basis of premium is only estimated, the insurer may not be paid the correct premium for the insured exposure. To ...
MON
December
1
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t10:00 AM - 12:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
MON
December
1
An Hour Of True Crime - Wrong Way Driver (ABEN) 12/01/202511:00 AM - 12:00 PMCourse #226350 | 1 P&C
MON
December
1
An Hour Of True Crime - Wrong Way Driver11:00 AM - 11:57 AMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
MON
December
1
MON
December
1
Condos & How to Insure Them1:00 PM - 2:36 PMBecause the unit owner's coverage must dovetail seamlessly with the association's coverage, the same information is required for both parties regardless which person or entity is the agent's client. Every agent writing either a unit owner OR a ...
TUE
December
2
5 Contractor Coverage Concepts Every Agent MUST Understand (ABEN-VU) 12/02/20258:00 AM - 10:00 AMCourse #223699 | 2 P&C
TUE
December
2
5 Contractor Coverage Concepts Every Agent Must Understand8:00 AM - 10:09 AMContractor risks are unique. Agents must understand these unique risks, exposures, and coverages to properly manage their contractor clients. This session focuses on five of the most common contractor risk exposures: Contractual Risk Transfer ...
TUE
December
2
Organizational Culture - The Solution for Creating an Ethical and Productive Agency9:00 AM - 11:55 AMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
TUE
December
2
Adding Value In Personal Lines10:00 AM - 12:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
TUE
December
2
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership10:00 AM - 11:08 AMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
TUE
December
2
Commercial Property Claims, Coverages, and Consequences11:00 AM - 1:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
TUE
December
2
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy (ABEN) 12/02/20251:00 PM - 4:00 PMCourse #228556 | 3 OGI
TUE
December
2
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy1:00 PM - 4:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
TUE
December
2
Planning for Success: Strategies for Insurance Agency Growth in Today's Market3:00 PM - 5:58 PMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
TUE
December
2
4 Key Personal and Commercial Lines Exposures Every Agent Must Understand (ABEN-VU) 12/02/20254:00 PM - 6:00 PMCourse #223698 | 2 P&C
TUE
December
2
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts (ABEN) 12/02/20254:00 PM - 7:00 PMCourse #228561 | 3 OGI
TUE
December
2
4 Key Personal & Commercial Lines Exposures Every Agent Must Understand4:00 PM - 5:54 PMWe cover a lot of ground in this 2 hour session – five topics to be exact - but when we are through, you will be better able to explain some of the new exposures, policy issues, and available options. You will also be more at ease with these ...
TUE
December
2
Could Your Ethics Be Stunting Your Growth?4:00 PM - 4:54 PMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
TUE
December
2
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts4:00 PM - 7:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
WED
December
3
Business Income Made Easy8:00 AM - 10:56 AMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
WED
December
3
E&O Risk Management: Power of Prevention: Agency Risk Management Essentials of Management (Webinar) 12/03/20259:00 AM - 12:00 PMCourse #229098 | 3 OGI
WED
December
3
AI Implications in the Insurance Industry9:00 AM - 10:08 AMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
WED
December
3
WED
December
3
How COVID Rocked Insurance12:00 PM - 1:55 PMCOVID has changed America! The insurance implications of COVID are varied and broad. Nearly every type of coverage has been affected by the virus. Most notably is Business Income, but other areas have been and are being pulled into the discussion. ...
WED
December
3
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe (ABEN) 12/03/20251:00 PM - 4:00 PMCourse #227933 | 3 OGI
WED
December
3
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages (ABEN) 12/03/20251:00 PM - 4:00 PMCourse #228559 | 3 OGI
WED
December
3
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe1:00 PM - 3:59 PMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
WED
December
3
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages1:00 PM - 3:59 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
WED
December
3
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions (ABEN) 12/03/20254:00 PM - 7:00 PMCourse #228558 | 3 OGI
WED
December
3
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions4:00 PM - 6:57 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
THU
December
4
THU
December
4
An Insurance Horror Story - Hoarders8:00 AM - 9:55 AMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
THU
December
4
Commercial Insurance Coverages, Court Cases and Chaos9:00 AM - 11:55 AMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
THU
December
4
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them (ABEN) 12/04/202510:00 AM - 1:00 PMCourse #228569 | 3 OGI
THU
December
4
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them10:00 AM - 12:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
THU
December
4
Insureds: Who, When and Why12:00 PM - 2:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
THU
December
4
Agency Management Based E&O and Ethics - UPDATE (ABEN) 12/04/20251:00 PM - 4:00 PMCourse #225563 | 3 Ethics
THU
December
4
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella (ABEN) 12/04/20251:00 PM - 4:00 PMCourse #228554 | 3 OGI
THU
December
4
Agency Management Based E&O and Ethics - UPDATE1:00 PM - 3:56 PMPLEASE NOTE - THIS CLASS DOES NOT QUALIFY FOR ANY E&O PREMIUM DISCOUNTS!! Course Description: This is not your usual Ethics and E&O course. Rather than focusing on what you're doing wrong, this program deals with structuring your ...
THU
December
4
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella1:00 PM - 3:58 PMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
THU
December
4
Preparing for Contracts and Contractual Risk Transfer2:00 PM - 4:05 PMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
THU
December
4
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs (ABEN) 12/04/20254:00 PM - 7:00 PMCourse #228555 | 3 OGI
THU
December
4
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs4:00 PM - 6:59 PMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
FRI
December
5
Commercial Insurance Coverages, Court Cases and Chaos9:00 AM - 11:55 AMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
FRI
December
5
E&O Risk Management: Understanding Risk Mitigation and E&O Claims (ABEN) 12/05/202510:00 AM - 1:00 PMCourse #228565 | 3 OGI
FRI
December
5
E&O Risk Management: Understanding Risk Mitigation and E&O Claims10:00 AM - 12:54 PMUnderstanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
FRI
December
5
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange12:00 PM - 2:56 PMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
FRI
December
5
Understanding and Avoiding E&O Claims in an Independent Insurance Agency (ABEN) 12/05/20251:00 PM - 4:00 PMCourse #228564 | 3 OGI
FRI
December
5
Commercial Insurance Issues that Cause Heartburn1:00 PM - 3:55 PMTo say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
FRI
December
5
Understanding and Avoiding E&O Claims in an Independent Insurance Agency1:00 PM - 4:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
FRI
December
5
E&O Risk Management: Agency E&O Exposures and Defenses (ABEN) 12/05/20254:00 PM - 7:00 PMCourse #228562 | 3 OGI
FRI
December
5
E&O Risk Management: Agency E&O Exposures and Defenses4:00 PM - 7:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
MON
December
8
An Hour of True Crime – Road Rage9:00 AM - 9:59 AMThis course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
MON
December
8
The Harsh Reality of Condominium Ownership - An Insurance Perspective9:00 AM - 10:56 AMOne of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
MON
December
8
Workers' Compensation: 5 Mistakes Every Agent Makes (ABEN-VU) 12/08/202510:00 AM - 12:00 PMCourse #223704 | 2 P&C
MON
December
8
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider10:00 AM - 1:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
MON
December
8
Workers’ Compensation: 5 Mistakes Every Agent Makes10:00 AM - 11:59 AMWorkers' compensation, as a coverage, is simple. A worker gets hurt, the work comp policy pays theoretically. That's the simple part. The more complicated areas of workers' compensation involve the state laws and legal doctrines applicable to ...
MON
December
8
New(er) Power on the Farm: Wind, Solar, Methane, Biomass11:00 AM - 12:51 PMThis class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
MON
December
8
Properly Calculating and Insuring the Business Income Exposure (ABEN-VU) 12/08/20251:00 PM - 3:00 PMCourse #223700 | 2 P&C
MON
December
8
Properly Calculating & Insuring the Business Income Exposure1:00 PM - 3:03 PMBusiness income (BI) is the most important property coverage available. Businesses exist to make money and without income, the business ceases to exist. BI ensures there is a flow of income until the business is once again operational. During this ...
TUE
December
9
Understanding Trucking and Motor Truck Insurance (ABEN-VU) 12/09/20258:00 AM - 10:00 AMCourse #223703 | 2 P&C
TUE
December
9
Understanding Trucking & Motor Truck Insurance8:00 AM - 10:01 AMTrucking coverage and Motor Carrier coverage are very similar, but each is designed for different types of risks and somewhat different operations. This session focuses on the similarities of these coverage forms as well as the differences between ...
TUE
December
9
Understanding the Importance of Ordinance or Law Coverage (ABEN-VU) 12/09/202510:00 AM - 12:00 PMCourse #223702 | 2 P&C
TUE
December
9
What's Ethics Got to Do With It?10:00 AM - 10:59 AMBusiness codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
TUE
December
9
Understanding the Importance of Ordinance or Law Coverage10:00 AM - 11:46 AMInsurance agents do a bad job of explaining the concept of "replacement cost." We tend to tell clients they will get new stuff for old junk and while that may be partially true, partial truths get you sued. One roadblock to replacement cost is ...
TUE
December
9
TUE
December
9
Builders Risk and Contractors Equipment1:00 PM - 2:56 PMThis course will discuss Builder’s Risk and Contractors Equipment coverages. A comparison of the completed value form and reporting form Builders Risk, property covered and not covered, causes of loss and valuation issues are examined. The discussion ...
TUE
December
9
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance3:00 PM - 6:07 PMThis broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
WED
December
10
E&O Risk Management: Meeting the Challenge of Change (ABEN) 12/10/202511:00 AM - 2:00 PMCourse #228563 | 3 OGI
WED
December
10
E&O Risk Management - Meeting the Challenge of Change11:00 AM - 1:54 PMThis course is designed to provide insurance agents with essential knowledge and strategies to minimize their exposure to Errors and Omissions (E&O) claims. Participants will engage in a thorough exploration of critical concepts, including: ...
WED
December
10
Six Interesting (and Recent Cases) - And Why They Matter To The Industry11:00 AM - 12:00 PMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
WED
December
10
Make 2026 Your Breakout Year - Turn Proven Strategies into Winning Moves12:00 PM - 1:30 PMIn this motivational, fast-paced session, you’ll discover the strategies top producers and growth-minded leaders are already putting into play. Who should attend? · Producers ready to exceed sales quotas · Sales managers driving team performance · ...
WED
December
10
Studies in Ethics - A Hippocratic Oath for Insurance Professionals1:00 PM - 4:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
THU
December
11
THU
December
11
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers (ABEN) 12/11/20259:00 AM - 11:00 AMCourse #226351 | 2 Ethics
THU
December
11
Gigs and Side Hustles - The Insurance Issues9:00 AM - 11:05 AMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
THU
December
11
Insurance Issues with the Remote Workforce9:00 AM - 10:56 AMIf insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
THU
December
11
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers9:00 AM - 11:16 AM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
December
11
Cybersecurity Risk and Insurance Are ... (ABEN) 12/11/202511:00 AM - 12:00 PMCourse #223293 | 1 P&C
THU
December
11
Cybersecurity Risk and Insurance Are...11:00 AM - 11:58 AMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
THU
December
11
How To Thrive In An Ever Changing Work Environment (ABEN) 12/11/20251:00 PM - 2:00 PMCourse #224520 | 1 OGI
THU
December
11
How To Thrive In An Ever Changing Work Environment1:00 PM - 2:07 PMThis session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
THU
December
11
Ethics for Insurance Professionals2:00 PM - 4:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
THU
December
11
Introduction to Surplus Lines4:00 PM - 4:56 PMThis session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
THU
December
11
Recognize. Respond. Survive. Active Shooter Response Training (ABEN) 12/11/20255:00 PM - 7:00 PMCourse #223294 | 2 OGI
THU
December
11
Recognize. Respond. Survive. Active Shooter Response Training - ABEN5:00 PM - 6:57 PMProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
FRI
December
12
Covid-19 Litigation and Insurance Issues (ABEN) 12/12/20259:00 AM - 10:00 AMCourse #223292 | 1 P&C
FRI
December
12
FRI
December
12
To Be or Not To AirBnB - Sharing Exposures and Insurance (ABEN) 12/12/20259:00 AM - 11:00 AMCourse #224521 | 2 P&C
FRI
December
12
Covid-19 Litigation and Insurance Issues9:00 AM - 9:58 AMIn early July 2020, the Insurance Journal reports, there was a decision from a trial court in Michigan rejecting a restaurant’s claim under a business interruption policy. The court’s ruling finds no “property damage” as most BI policies define the ...
FRI
December
12
Those Kids and Their Cars - UPDATE9:00 AM - 10:55 AMCourse Description: UPDATED CLASS One of the most pressing personal lines agents get is “What should I do with my kids?” This question brings several answers to mind, but let’s stick to insurance. This course deals with many subjects ...
FRI
December
12
To Be or Not to AirBnb - Sharing Exposures and Insurance9:00 AM - 10:55 AMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
FRI
December
12
Commercial Lines Claims That Cause Problems (ABEN) 12/12/202510:00 AM - 1:00 PMCourse #228720 | 3 P&C
FRI
December
12
Commercial Lines Claims That Cause Problems - UPDATE10:00 AM - 12:57 PMHave you ever found yourself baffled by an adjusters handling of a claim? If not, you may be very new to our industry. This course takes an in-depth look at some of the interesting claims in our business that have left a few agents shaking their ...
FRI
December
12
Cyber 101: The Basics of Cyber Insurance11:00 AM - 12:03 PMThis hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
FRI
December
12
Agritourism Insurance and Risk Management1:00 PM - 3:04 PMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
FRI
December
12
What To Do With Rental Cars1:00 PM - 3:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
FRI
December
12
Securing the Future: Insurance in an Era of Increased Natural Disasters2:00 PM - 4:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
MON
December
15
An Hour of True Crime – Road Rage11:00 AM - 11:59 AMThis course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
MON
December
15
Workers' Compensation: 5 Mistakes Every Agent Makes (ABEN-VU) 12/15/20251:00 PM - 3:00 PMCourse #223704 | 2 P&C
MON
December
15
New(er) Power on the Farm: Wind, Solar, Methane, Biomass1:00 PM - 2:51 PMThis class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
MON
December
15
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider1:00 PM - 4:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
MON
December
15
The Harsh Reality of Condominium Ownership - An Insurance Perspective1:00 PM - 2:56 PMOne of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
MON
December
15
Workers’ Compensation: 5 Mistakes Every Agent Makes1:00 PM - 2:59 PMWorkers' compensation, as a coverage, is simple. A worker gets hurt, the work comp policy pays theoretically. That's the simple part. The more complicated areas of workers' compensation involve the state laws and legal doctrines applicable to ...
MON
December
15
Properly Calculating and Insuring the Business Income Exposure (ABEN-VU) 12/15/20254:00 PM - 6:00 PMCourse #223700 | 2 P&C
MON
December
15
Properly Calculating & Insuring the Business Income Exposure4:00 PM - 6:03 PMBusiness income (BI) is the most important property coverage available. Businesses exist to make money and without income, the business ceases to exist. BI ensures there is a flow of income until the business is once again operational. During this ...
TUE
December
16
TUE
December
16
Premium Auditing - What Every Agent Must Know (ABEN) 12/16/20251:00 PM - 3:00 PMCourse #222905 | 2 P&C
TUE
December
16
An Hour Of True Crime - Wrong Way Driver1:00 PM - 1:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
TUE
December
16
Premium Auditing – What Every Agent Must Know1:00 PM - 2:52 PMInsurance premiums are based upon certain exposures which cannot be definitively known at policy inception, only estimated. Since the basis of premium is only estimated, the insurer may not be paid the correct premium for the insured exposure. To ...
TUE
December
16
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t1:00 PM - 3:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
TUE
December
16
What a Crime - Understanding Crime Insurance1:00 PM - 3:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
TUE
December
16
TUE
December
16
Condos & How to Insure Them4:00 PM - 5:36 PMBecause the unit owner's coverage must dovetail seamlessly with the association's coverage, the same information is required for both parties regardless which person or entity is the agent's client. Every agent writing either a unit owner OR a ...
WED
December
17
4 Key Personal and Commercial Lines Exposures Every Agent Must Understand (ABEN-VU) 12/17/20258:00 AM - 10:00 AMCourse #223698 | 2 P&C
WED
December
17
4 Key Personal & Commercial Lines Exposures Every Agent Must Understand8:00 AM - 9:54 AMWe cover a lot of ground in this 2 hour session – five topics to be exact - but when we are through, you will be better able to explain some of the new exposures, policy issues, and available options. You will also be more at ease with these ...
WED
December
17
5 Contractor Coverage Concepts Every Agent MUST Understand (ABEN-VU) 12/17/202510:00 AM - 12:00 PMCourse #223699 | 2 P&C
WED
December
17
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts (ABEN) 12/17/202510:00 AM - 1:00 PMCourse #228561 | 3 OGI
WED
December
17
5 Contractor Coverage Concepts Every Agent Must Understand10:00 AM - 12:09 PMContractor risks are unique. Agents must understand these unique risks, exposures, and coverages to properly manage their contractor clients. This session focuses on five of the most common contractor risk exposures: Contractual Risk Transfer ...
WED
December
17
Could Your Ethics Be Stunting Your Growth?10:00 AM - 10:54 AMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
WED
December
17
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts10:00 AM - 1:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
WED
December
17
Adding Value In Personal Lines1:00 PM - 3:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
WED
December
17
Organizational Culture - The Solution for Creating an Ethical and Productive Agency1:00 PM - 3:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
WED
December
17
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership2:00 PM - 3:08 PMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
WED
December
17
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy (ABEN) 12/17/20254:00 PM - 7:00 PMCourse #228556 | 3 OGI
WED
December
17
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy4:00 PM - 7:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
THU
December
18
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions (ABEN) 12/18/20251:00 PM - 4:00 PMCourse #228558 | 3 OGI
THU
December
18
AI Implications in the Insurance Industry1:00 PM - 2:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
THU
December
18
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions1:00 PM - 3:57 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
THU
December
18
THU
December
18
How COVID Rocked Insurance2:00 PM - 3:55 PMCOVID has changed America! The insurance implications of COVID are varied and broad. Nearly every type of coverage has been affected by the virus. Most notably is Business Income, but other areas have been and are being pulled into the discussion. ...
THU
December
18
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe (ABEN) 12/18/20254:00 PM - 7:00 PMCourse #227933 | 3 OGI
THU
December
18
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages (ABEN) 12/18/20254:00 PM - 7:00 PMCourse #228559 | 3 OGI
THU
December
18
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe4:00 PM - 6:59 PMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
THU
December
18
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages4:00 PM - 6:59 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
FRI
December
19
Agency Management Based E&O and Ethics - UPDATE (ABEN) 12/19/20259:00 AM - 12:00 PMCourse #225563 | 3 Ethics
FRI
December
19
Agency Management Based E&O and Ethics - UPDATE9:00 AM - 11:56 AMPLEASE NOTE - THIS CLASS DOES NOT QUALIFY FOR ANY E&O PREMIUM DISCOUNTS!! Course Description: This is not your usual Ethics and E&O course. Rather than focusing on what you're doing wrong, this program deals with structuring your ...
FRI
December
19
FRI
December
19
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs (ABEN) 12/19/202510:00 AM - 1:00 PMCourse #228555
FRI
December
19
An Insurance Horror Story - Hoarders10:00 AM - 11:55 AMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
FRI
December
19
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs10:00 AM - 12:59 PMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
FRI
December
19
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them (ABEN) 12/19/20251:00 PM - 4:00 PMCourse #228569 | 3 OGI
FRI
December
19
Commercial Insurance Coverages, Court Cases and Chaos1:00 PM - 3:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
FRI
December
19
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them1:00 PM - 3:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
FRI
December
19
What's Ethics Got to Do With It?1:15 PM - 2:14 PMBusiness codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
FRI
December
19
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella (ABEN) 12/19/20254:00 PM - 7:00 PMCourse #228554 | 3 OGI
FRI
December
19
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella4:00 PM - 6:58 PMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
MON
December
22
Commercial Insurance Issues that Cause Heartburn9:00 AM - 11:55 AMTo say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
MON
December
22
E&O Risk Management: Agency E&O Exposures and Defenses (ABEN) 12/22/202510:00 AM - 1:00 PMCourse #228562 | 3 OGI
MON
December
22
E&O Risk Management: Agency E&O Exposures and Defenses10:00 AM - 1:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
MON
December
22
Preparing for Contracts and Contractual Risk Transfer10:00 AM - 12:05 PMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
MON
December
22
E&O Risk Management: Understanding Risk Mitigation and E&O Claims (ABEN) 12/22/20251:00 PM - 4:00 PMCourse #228565 | 3 OGI
MON
December
22
Commercial Insurance Coverages, Court Cases and Chaos1:00 PM - 3:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
MON
December
22
E&O Risk Management: Understanding Risk Mitigation and E&O Claims1:00 PM - 3:54 PMUnderstanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
MON
December
22
Insureds: Who, When and Why2:00 PM - 4:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
MON
December
22
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange3:00 PM - 5:56 PMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
MON
December
22
Understanding and Avoiding E&O Claims in an Independent Insurance Agency (ABEN) 12/22/20254:00 PM - 7:00 PMCourse #228564 | 3 OGI
MON
December
22
Understanding and Avoiding E&O Claims in an Independent Insurance Agency4:00 PM - 7:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
TUE
December
23
TUE
December
23
Builders Risk and Contractors Equipment9:00 AM - 10:56 AMThis course will discuss Builder’s Risk and Contractors Equipment coverages. A comparison of the completed value form and reporting form Builders Risk, property covered and not covered, causes of loss and valuation issues are examined. The discussion ...
TUE
December
23
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance9:00 AM - 12:07 PMThis broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
TUE
December
23
Understanding Trucking and Motor Truck Insurance (ABEN-VU) 12/23/202510:00 AM - 12:00 PMCourse #223703 | 2 P&C
TUE
December
23
Business Income Made Easy10:00 AM - 12:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
TUE
December
23
Understanding Trucking & Motor Truck Insurance10:00 AM - 12:01 PMTrucking coverage and Motor Carrier coverage are very similar, but each is designed for different types of risks and somewhat different operations. This session focuses on the similarities of these coverage forms as well as the differences between ...
TUE
December
23
Understanding the Importance of Ordinance or Law Coverage (ABEN-VU) 12/23/20251:00 PM - 3:00 PMCourse #223702 | 2 P&C
TUE
December
23
Understanding the Importance of Ordinance or Law Coverage1:00 PM - 2:46 PMInsurance agents do a bad job of explaining the concept of "replacement cost." We tend to tell clients they will get new stuff for old junk and while that may be partially true, partial truths get you sued. One roadblock to replacement cost is ...
FRI
December
26
Planning for Success: Strategies for Insurance Agency Growth in Today's Market9:00 AM - 11:58 AMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
FRI
December
26
What To Do With Rental Cars9:00 AM - 11:57 AMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
FRI
December
26
Securing the Future: Insurance in an Era of Increased Natural Disasters10:00 AM - 12:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
FRI
December
26
Covid-19 Litigation and Insurance Issues (ABEN) 12/26/202511:00 AM - 12:00 PMCourse #223292 | 1 P&C
FRI
December
26
Covid-19 Litigation and Insurance Issues11:00 AM - 11:58 AMIn early July 2020, the Insurance Journal reports, there was a decision from a trial court in Michigan rejecting a restaurant’s claim under a business interruption policy. The court’s ruling finds no “property damage” as most BI policies define the ...
FRI
December
26
FRI
December
26
To Be or Not To AirBnB - Sharing Exposures and Insurance (ABEN) 12/26/20251:00 PM - 3:00 PMCourse #224521 | 2 P&C
FRI
December
26
Commercial Property Claims, Coverages, and Consequences1:00 PM - 3:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
FRI
December
26
Cyber 101: The Basics of Cyber Insurance1:00 PM - 2:03 PMThis hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
FRI
December
26
Those Kids and Their Cars - UPDATE1:00 PM - 2:55 PMCourse Description: UPDATED CLASS One of the most pressing personal lines agents get is “What should I do with my kids?” This question brings several answers to mind, but let’s stick to insurance. This course deals with many subjects ...
FRI
December
26
To Be or Not to AirBnb - Sharing Exposures and Insurance1:00 PM - 2:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
FRI
December
26
Commercial Lines Claims That Cause Problems (ABEN) 12/26/20252:00 PM - 5:00 PMCourse #228720 | 3 P&C
FRI
December
26
Commercial Lines Claims That Cause Problems - UPDATE2:00 PM - 4:57 PMHave you ever found yourself baffled by an adjusters handling of a claim? If not, you may be very new to our industry. This course takes an in-depth look at some of the interesting claims in our business that have left a few agents shaking their ...
FRI
December
26
Agritourism Insurance and Risk Management3:00 PM - 5:04 PMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
MON
December
29
Six Interesting (and Recent Cases) - And Why They Matter To The Industry1:00 PM - 2:00 PMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
MON
December
29
Studies in Ethics - A Hippocratic Oath for Insurance Professionals3:00 PM - 6:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
TUE
December
30
How To Thrive In An Ever Changing Work Environment (ABEN) 12/30/20259:00 AM - 10:00 AMCourse #224520 | 1 OGI
TUE
December
30
Recognize. Respond. Survive. Active Shooter Response Training (ABEN) 12/30/20259:00 AM - 11:00 AMCourse #223294 | 2 OGI
TUE
December
30
How To Thrive In An Ever Changing Work Environment9:00 AM - 10:07 AMThis session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
TUE
December
30
Recognize. Respond. Survive. Active Shooter Response Training - ABEN9:00 AM - 10:57 AMProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
TUE
December
30
Introduction to Surplus Lines10:00 AM - 10:56 AMThis session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
TUE
December
30
TUE
December
30
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers (ABEN) 12/30/202511:00 AM - 1:00 PMCourse #226351 | 2 Ethics
TUE
December
30
Gigs and Side Hustles - The Insurance Issues11:00 AM - 1:05 PMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
TUE
December
30
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers11:00 AM - 1:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
TUE
December
30
TUE
December
30
Cybersecurity Risk and Insurance Are...1:00 PM - 1:58 PMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
TUE
December
30
Insurance Issues with the Remote Workforce1:00 PM - 2:56 PMIf insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
TUE
December
30
E&O Risk Management: Meeting the Challenge of Change (ABEN) 12/30/20253:00 PM - 6:00 PMCourse #228563 | 3 OGI
TUE
December
30
E&O Risk Management - Meeting the Challenge of Change3:00 PM - 5:54 PMThis course is designed to provide insurance agents with essential knowledge and strategies to minimize their exposure to Errors and Omissions (E&O) claims. Participants will engage in a thorough exploration of critical concepts, including: ...
TUE
December
30
Ethics for Insurance Professionals4:00 PM - 6:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
FRI
January
2
Commercial Insurance Issues that Cause Heartburn9:00 AM - 11:55 AMTo say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
FRI
January
2
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts9:00 AM - 12:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
FRI
January
2
Commercial Property Claims, Coverages, and Consequences1:00 PM - 3:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
MON
January
5
Securing the Future: Insurance in an Era of Increased Natural Disasters9:00 AM - 11:01 AMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
MON
January
5
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider1:00 PM - 4:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
MON
January
5
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance2:00 PM - 5:07 PMThis broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
MON
January
5
Recognize. Respond. Survive. Active Shooter Response Training - ABEN3:00 PM - 4:57 PMProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
TUE
January
6
New(er) Power on the Farm: Wind, Solar, Methane, Biomass9:00 AM - 10:51 AMThis class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
TUE
January
6
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t11:00 AM - 1:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
TUE
January
6
Studies in Ethics - A Hippocratic Oath for Insurance Professionals12:00 PM - 3:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
TUE
January
6
Commercial Insurance Coverages, Court Cases and Chaos2:00 PM - 4:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
WED
January
7
Business Income Made Easy8:00 AM - 10:56 AMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
WED
January
7
Commercial Lines Claims That Cause Problems - UPDATE10:00 AM - 12:57 PMHave you ever found yourself baffled by an adjusters handling of a claim? If not, you may be very new to our industry. This course takes an in-depth look at some of the interesting claims in our business that have left a few agents shaking their ...
WED
January
7
Understanding and Avoiding E&O Claims in an Independent Insurance Agency11:00 AM - 2:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
WED
January
7
What To Do With Rental Cars1:00 PM - 3:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
THU
January
8
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange11:00 AM - 1:56 PMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
THU
January
8
Insureds: Who, When and Why12:00 PM - 2:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
THU
January
8
Preparing for Contracts and Contractual Risk Transfer12:00 PM - 2:05 PMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
THU
January
8
What a Crime - Understanding Crime Insurance1:00 PM - 3:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
THU
January
8
Cybersecurity Risk and Insurance Are...3:00 PM - 3:58 PMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
FRI
January
9
Cyber 101: The Basics of Cyber Insurance8:00 AM - 9:03 AMThis hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
FRI
January
9
Agritourism Insurance and Risk Management9:00 AM - 11:04 AMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
FRI
January
9
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella9:00 AM - 11:58 AMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
FRI
January
9
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership10:00 AM - 11:08 AMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
FRI
January
9
AI Implications in the Insurance Industry12:00 PM - 1:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
FRI
January
9
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe12:00 PM - 2:59 PMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
FRI
January
9
Gigs and Side Hustles - The Insurance Issues12:00 PM - 2:05 PMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
FRI
January
9
An Insurance Horror Story - Hoarders3:00 PM - 4:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
FRI
January
9
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs3:00 PM - 5:59 PMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
MON
January
12
An Hour Of True Crime - Wrong Way Driver9:00 AM - 9:57 AMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
MON
January
12
Planning for Success: Strategies for Insurance Agency Growth in Today's Market9:00 AM - 11:58 AMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
MON
January
12
To Be or Not to AirBnb - Sharing Exposures and Insurance1:00 PM - 2:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
MON
January
12
Organizational Culture - The Solution for Creating an Ethical and Productive Agency3:00 PM - 5:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
TUE
January
13
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy9:00 AM - 12:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
TUE
January
13
The Harsh Reality of Condominium Ownership - An Insurance Perspective9:00 AM - 10:56 AMOne of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
TUE
January
13
Six Interesting (and Recent Cases) - And Why They Matter To The Industry10:00 AM - 11:00 AMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
TUE
January
13
Insurance Issues with the Remote Workforce11:00 AM - 12:56 PMIf insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
TUE
January
13
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers12:00 PM - 2:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
TUE
January
13
How To Thrive In An Ever Changing Work Environment1:00 PM - 2:07 PMThis session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
WED
January
14
An Hour of True Crime – Road Rage8:00 AM - 8:59 AMThis course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
WED
January
14
E&O Risk Management: Coverage Essentials - Policy Analysis (Webinar) 01/14/20269:00 AM - 12:00 PMCourse #227552 | 3 OGI
WED
January
14
E&O Risk Management: Agency E&O Exposures and Defenses12:00 PM - 3:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
WED
January
14
What's Ethics Got to Do With It?2:00 PM - 2:59 PMBusiness codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
WED
January
14
Ethics for Insurance Professionals3:00 PM - 5:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
WED
January
14
E&O Risk Management: Understanding Risk Mitigation and E&O Claims3:00 PM - 5:54 PMUnderstanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
THU
January
15
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them9:00 AM - 11:57 AMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
THU
January
15
Introduction to Surplus Lines9:00 AM - 9:56 AMThis session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
THU
January
15
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions12:00 PM - 2:57 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
THU
January
15
Adding Value In Personal Lines1:00 PM - 3:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
THU
January
15
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages3:00 PM - 5:59 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
THU
January
15
Could Your Ethics Be Stunting Your Growth?4:00 PM - 4:54 PMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
FRI
January
16
Commercial Insurance Issues that Cause Heartburn11:00 AM - 1:55 PMTo say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
FRI
January
16
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts12:00 PM - 3:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
FRI
January
16
Commercial Property Claims, Coverages, and Consequences3:00 PM - 5:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
TUE
January
20
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance8:00 AM - 11:07 AMThis broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
TUE
January
20
Recognize. Respond. Survive. Active Shooter Response Training - ABEN9:00 AM - 10:57 AMProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
TUE
January
20
Securing the Future: Insurance in an Era of Increased Natural Disasters12:00 PM - 2:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
TUE
January
20
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider3:00 PM - 6:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
WED
January
21
Commercial Insurance Coverages, Court Cases and Chaos8:00 AM - 10:55 AMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
WED
January
21
New(er) Power on the Farm: Wind, Solar, Methane, Biomass12:00 PM - 1:51 PMThis class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
WED
January
21
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t1:00 PM - 3:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
WED
January
21
Studies in Ethics - A Hippocratic Oath for Insurance Professionals2:00 PM - 5:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
THU
January
22
CRIS: Commercial Liability for Contractors (Classroom Off-Site) 01/22/20268:30 AM - 4:30 PMCourse #228473 | 7 P&C
THU
January
22
Business Income Made Easy10:00 AM - 12:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
THU
January
22
Understanding and Avoiding E&O Claims in an Independent Insurance Agency1:00 PM - 4:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
THU
January
22
Commercial Lines Claims That Cause Problems - UPDATE2:00 PM - 4:57 PMHave you ever found yourself baffled by an adjusters handling of a claim? If not, you may be very new to our industry. This course takes an in-depth look at some of the interesting claims in our business that have left a few agents shaking their ...
THU
January
22
What To Do With Rental Cars3:00 PM - 5:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
FRI
January
23
Cybersecurity Risk and Insurance Are...9:00 AM - 9:58 AMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
FRI
January
23
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange1:00 PM - 3:56 PMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
FRI
January
23
Insureds: Who, When and Why3:00 PM - 5:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
FRI
January
23
Preparing for Contracts and Contractual Risk Transfer3:00 PM - 5:05 PMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
FRI
January
23
What a Crime - Understanding Crime Insurance3:00 PM - 5:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
MON
January
26
An Insurance Horror Story - Hoarders9:00 AM - 10:55 AMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
MON
January
26
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs9:00 AM - 11:59 AMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
MON
January
26
Cyber 101: The Basics of Cyber Insurance10:00 AM - 11:03 AMThis hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
MON
January
26
Agritourism Insurance and Risk Management12:00 PM - 2:04 PMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
MON
January
26
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella12:00 PM - 2:58 PMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
MON
January
26
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership12:00 PM - 1:08 PMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
MON
January
26
Gigs and Side Hustles - The Insurance Issues2:00 PM - 4:05 PMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
MON
January
26
AI Implications in the Insurance Industry3:00 PM - 4:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
MON
January
26
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe3:00 PM - 5:59 PMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
TUE
January
27
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages9:00 AM - 11:59 AMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
TUE
January
27
Organizational Culture - The Solution for Creating an Ethical and Productive Agency9:00 AM - 11:55 AMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
TUE
January
27
Planning for Success: Strategies for Insurance Agency Growth in Today's Market11:00 AM - 1:58 PMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
TUE
January
27
An Hour Of True Crime - Wrong Way Driver12:00 PM - 12:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
TUE
January
27
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them12:00 PM - 2:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
TUE
January
27
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions3:00 PM - 5:57 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
TUE
January
27
To Be or Not to AirBnb - Sharing Exposures and Insurance3:00 PM - 4:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
WED
January
28
The Harsh Reality of Condominium Ownership - An Insurance Perspective11:00 AM - 12:56 PMOne of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
WED
January
28
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy12:00 PM - 3:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
WED
January
28
Six Interesting (and Recent Cases) - And Why They Matter To The Industry12:00 PM - 1:00 PMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
WED
January
28
Insurance Issues with the Remote Workforce1:00 PM - 2:56 PMIf insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
WED
January
28
How To Thrive In An Ever Changing Work Environment3:00 PM - 4:07 PMThis session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
WED
January
28
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers3:00 PM - 5:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
January
29
Ethics for Insurance Professionals9:00 AM - 11:05 AMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
THU
January
29
E&O Risk Management: Understanding Risk Mitigation and E&O Claims9:00 AM - 11:54 AMUnderstanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
THU
January
29
An Hour of True Crime – Road Rage10:00 AM - 10:59 AMThis course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
THU
January
29
E&O Risk Management: Agency E&O Exposures and Defenses3:00 PM - 6:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
THU
January
29
What's Ethics Got to Do With It?4:00 PM - 4:59 PMBusiness codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
FRI
January
30
Could Your Ethics Be Stunting Your Growth?10:00 AM - 10:54 AMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
FRI
January
30
Introduction to Surplus Lines11:00 AM - 11:56 AMThis session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
FRI
January
30
Adding Value In Personal Lines4:00 PM - 6:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
MON
February
2
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions9:00 AM - 11:57 AMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
MON
February
2
To Be or Not to AirBnb - Sharing Exposures and Insurance9:00 AM - 10:55 AMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
MON
February
2
Commercial Lines Claims That Cause Problems - UPDATE10:00 AM - 12:57 PMHave you ever found yourself baffled by an adjusters handling of a claim? If not, you may be very new to our industry. This course takes an in-depth look at some of the interesting claims in our business that have left a few agents shaking their ...
MON
February
2
Organizational Culture - The Solution for Creating an Ethical and Productive Agency11:00 AM - 1:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
MON
February
2
Planning for Success: Strategies for Insurance Agency Growth in Today's Market1:00 PM - 3:58 PMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
MON
February
2
An Hour Of True Crime - Wrong Way Driver3:00 PM - 3:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
MON
February
2
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them3:00 PM - 5:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
MON
February
2
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts3:00 PM - 6:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
TUE
February
3
5
Property & Casualty Pre-Licensing (Classroom) 02/03/2026-02/05/20268:30 AM - 4:30 PMPre-Licensing Class
TUE
February
3
How To Thrive In An Ever Changing Work Environment9:00 AM - 10:07 AMThis session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
TUE
February
3
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers9:00 AM - 11:16 AM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
TUE
February
3
The Harsh Reality of Condominium Ownership - An Insurance Perspective1:00 PM - 2:56 PMOne of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
TUE
February
3
Six Interesting (and Recent Cases) - And Why They Matter To The Industry2:00 PM - 3:00 PMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
TUE
February
3
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy3:00 PM - 6:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
TUE
February
3
Insurance Issues with the Remote Workforce3:00 PM - 4:56 PMIf insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
WED
February
4
Commercial Property Claims, Coverages, and Consequences9:00 AM - 11:56 AMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
WED
February
4
E&O Risk Management: Agency E&O Exposures and Defenses9:00 AM - 12:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
WED
February
4
What's Ethics Got to Do With It?10:00 AM - 10:59 AMBusiness codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
WED
February
4
Ethics for Insurance Professionals11:00 AM - 1:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
WED
February
4
An Hour of True Crime – Road Rage12:00 PM - 12:59 PMThis course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
WED
February
4
E&O Risk Management: Understanding Risk Mitigation and E&O Claims12:00 PM - 2:54 PMUnderstanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
WED
February
4
Commercial Insurance Issues that Cause Heartburn1:00 PM - 3:55 PMTo say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
THU
February
5
Adding Value In Personal Lines10:00 AM - 12:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
THU
February
5
Could Your Ethics Be Stunting Your Growth?12:00 PM - 12:54 PMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
THU
February
5
Introduction to Surplus Lines1:00 PM - 1:56 PMThis session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
FRI
February
6
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider9:00 AM - 12:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
FRI
February
6
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance10:00 AM - 1:07 PMThis broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
FRI
February
6
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages12:00 PM - 2:59 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
FRI
February
6
Recognize. Respond. Survive. Active Shooter Response Training - ABEN12:00 PM - 1:57 PMProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
FRI
February
6
Securing the Future: Insurance in an Era of Increased Natural Disasters3:00 PM - 5:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
MON
February
9
Studies in Ethics - A Hippocratic Oath for Insurance Professionals8:00 AM - 11:07 AMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
MON
February
9
Commercial Insurance Coverages, Court Cases and Chaos10:00 AM - 12:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
MON
February
9
New(er) Power on the Farm: Wind, Solar, Methane, Biomass3:00 PM - 4:51 PMThis class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
MON
February
9
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t3:00 PM - 5:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
TUE
February
10
What To Do With Rental Cars9:00 AM - 11:57 AMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
TUE
February
10
Business Income Made Easy12:00 PM - 2:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
TUE
February
10
Understanding and Avoiding E&O Claims in an Independent Insurance Agency3:00 PM - 6:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
WED
February
11
E&O Risk Management: Coverage Essentials: Coverage B - Personal & Advertising Injury (P&AI) Under the Commercial General Liability Policy (Webinar) 02/11/20269:00 AM - 12:00 PMCourse #227551 | 3 OGI
WED
February
11
Insureds: Who, When and Why9:00 AM - 11:00 AMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
WED
February
11
Preparing for Contracts and Contractual Risk Transfer9:00 AM - 11:05 AMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
WED
February
11
What a Crime - Understanding Crime Insurance9:00 AM - 11:57 AMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
WED
February
11
Cybersecurity Risk and Insurance Are...12:00 PM - 12:58 PMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
WED
February
11
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange3:00 PM - 5:56 PMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
THU
February
12
Gigs and Side Hustles - The Insurance Issues8:00 AM - 10:05 AMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
THU
February
12
AI Implications in the Insurance Industry9:00 AM - 10:08 AMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
THU
February
12
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe9:00 AM - 11:59 AMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
THU
February
12
An Insurance Horror Story - Hoarders12:00 PM - 1:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
THU
February
12
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs12:00 PM - 2:59 PMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
THU
February
12
Cyber 101: The Basics of Cyber Insurance12:00 PM - 1:03 PMThis hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
THU
February
12
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership2:00 PM - 3:08 PMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
THU
February
12
Agritourism Insurance and Risk Management3:00 PM - 5:04 PMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
THU
February
12
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella3:00 PM - 5:58 PMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
FRI
February
13
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts9:00 AM - 12:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
FRI
February
13
Commercial Property Claims, Coverages, and Consequences11:00 AM - 1:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
FRI
February
13
Commercial Insurance Issues that Cause Heartburn3:00 PM - 5:55 PMTo say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
TUE
February
17
An Hour Of True Crime - Wrong Way Driver9:00 AM - 9:57 AMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
TUE
February
17
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them9:00 AM - 11:57 AMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
TUE
February
17
To Be or Not to AirBnb - Sharing Exposures and Insurance11:00 AM - 12:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
TUE
February
17
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions12:00 PM - 2:57 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
TUE
February
17
Organizational Culture - The Solution for Creating an Ethical and Productive Agency1:00 PM - 3:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
TUE
February
17
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages3:00 PM - 5:59 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
TUE
February
17
Planning for Success: Strategies for Insurance Agency Growth in Today's Market3:00 PM - 5:58 PMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
WED
February
18
Six Interesting (and Recent Cases) - And Why They Matter To The Industry8:00 AM - 9:00 AMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
WED
February
18
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy9:00 AM - 12:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
WED
February
18
Insurance Issues with the Remote Workforce9:00 AM - 10:56 AMIf insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
WED
February
18
How To Thrive In An Ever Changing Work Environment11:00 AM - 12:07 PMThis session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
WED
February
18
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers12:00 PM - 2:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
WED
February
18
The Harsh Reality of Condominium Ownership - An Insurance Perspective3:00 PM - 4:56 PMOne of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
THU
February
19
E&O Risk Management: Agency E&O Exposures and Defenses12:00 PM - 3:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
THU
February
19
What's Ethics Got to Do With It?12:00 PM - 12:59 PMBusiness codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
THU
February
19
Ethics for Insurance Professionals1:00 PM - 3:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
THU
February
19
An Hour of True Crime – Road Rage2:00 PM - 2:59 PMThis course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
THU
February
19
E&O Risk Management: Understanding Risk Mitigation and E&O Claims3:00 PM - 5:54 PMUnderstanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
FRI
February
20
Adding Value In Personal Lines1:00 PM - 3:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
FRI
February
20
Could Your Ethics Be Stunting Your Growth?2:00 PM - 2:54 PMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
FRI
February
20
Introduction to Surplus Lines3:00 PM - 3:56 PMThis session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
MON
February
23
Securing the Future: Insurance in an Era of Increased Natural Disasters9:00 AM - 11:01 AMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
MON
February
23
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider11:00 AM - 2:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
MON
February
23
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance12:00 PM - 3:07 PMThis broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
MON
February
23
Recognize. Respond. Survive. Active Shooter Response Training - ABEN3:00 PM - 4:57 PMProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
TUE
February
24
New(er) Power on the Farm: Wind, Solar, Methane, Biomass9:00 AM - 10:51 AMThis class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
TUE
February
24
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t9:00 AM - 11:57 AMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
TUE
February
24
Studies in Ethics - A Hippocratic Oath for Insurance Professionals10:00 AM - 1:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
TUE
February
24
Commercial Insurance Coverages, Court Cases and Chaos12:00 PM - 2:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
WED
February
25
Understanding and Avoiding E&O Claims in an Independent Insurance Agency9:00 AM - 12:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
WED
February
25
What To Do With Rental Cars11:00 AM - 1:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
WED
February
25
Business Income Made Easy2:00 PM - 4:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
THU
February
26
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange9:00 AM - 11:56 AMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
THU
February
26
What a Crime - Understanding Crime Insurance11:00 AM - 1:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
THU
February
26
Insureds: Who, When and Why12:00 PM - 2:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
THU
February
26
Preparing for Contracts and Contractual Risk Transfer12:00 PM - 2:05 PMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
THU
February
26
Cybersecurity Risk and Insurance Are...3:00 PM - 3:58 PMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
FRI
February
27
Agritourism Insurance and Risk Management9:00 AM - 11:04 AMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
FRI
February
27
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella9:00 AM - 11:58 AMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
FRI
February
27
Gigs and Side Hustles - The Insurance Issues10:00 AM - 12:05 PMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
FRI
February
27
AI Implications in the Insurance Industry12:00 PM - 1:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
FRI
February
27
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe12:00 PM - 2:59 PMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
FRI
February
27
Commercial Lines Claims That Cause Problems - UPDATE2:00 PM - 4:57 PMHave you ever found yourself baffled by an adjusters handling of a claim? If not, you may be very new to our industry. This course takes an in-depth look at some of the interesting claims in our business that have left a few agents shaking their ...
FRI
February
27
Cyber 101: The Basics of Cyber Insurance2:00 PM - 3:03 PMThis hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
FRI
February
27
An Insurance Horror Story - Hoarders3:00 PM - 4:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
FRI
February
27
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs3:00 PM - 5:59 PMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
FRI
February
27
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership4:00 PM - 5:08 PMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
MON
March
2
Cybersecurity Risk and Insurance Are...9:00 AM - 9:58 AMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
MON
March
2
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange11:00 AM - 1:56 PMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
MON
March
2
What a Crime - Understanding Crime Insurance1:00 PM - 3:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
MON
March
2
Insureds: Who, When and Why3:00 PM - 5:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
MON
March
2
Preparing for Contracts and Contractual Risk Transfer3:00 PM - 5:05 PMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
TUE
March
3
Business Income Made Easy8:00 AM - 10:56 AMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
TUE
March
3
Understanding and Avoiding E&O Claims in an Independent Insurance Agency11:00 AM - 2:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
TUE
March
3
What To Do With Rental Cars1:00 PM - 3:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
WED
March
4
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t11:00 AM - 1:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
WED
March
4
New(er) Power on the Farm: Wind, Solar, Methane, Biomass12:00 PM - 1:51 PMThis class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
WED
March
4
Studies in Ethics - A Hippocratic Oath for Insurance Professionals12:00 PM - 3:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
WED
March
4
Commercial Insurance Coverages, Court Cases and Chaos2:00 PM - 4:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
THU
March
5
Recognize. Respond. Survive. Active Shooter Response Training - ABEN9:00 AM - 10:57 AMProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
THU
March
5
Securing the Future: Insurance in an Era of Increased Natural Disasters12:00 PM - 2:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
THU
March
5
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider1:00 PM - 4:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
THU
March
5
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance2:00 PM - 5:07 PMThis broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
FRI
March
6
Cyber 101: The Basics of Cyber Insurance8:00 AM - 9:03 AMThis hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
FRI
March
6
An Insurance Horror Story - Hoarders9:00 AM - 10:55 AMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
FRI
March
6
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs9:00 AM - 11:59 AMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
FRI
March
6
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership10:00 AM - 11:08 AMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
FRI
March
6
Agritourism Insurance and Risk Management12:00 PM - 2:04 PMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
FRI
March
6
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella12:00 PM - 2:58 PMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
FRI
March
6
Gigs and Side Hustles - The Insurance Issues12:00 PM - 2:05 PMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
FRI
March
6
AI Implications in the Insurance Industry3:00 PM - 4:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
FRI
March
6
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe3:00 PM - 5:59 PMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
MON
March
9
Introduction to Surplus Lines9:00 AM - 9:56 AMThis session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
MON
March
9
Adding Value In Personal Lines4:00 PM - 6:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
MON
March
9
Could Your Ethics Be Stunting Your Growth?4:00 PM - 4:54 PMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
TUE
March
10
An Hour of True Crime – Road Rage8:00 AM - 8:59 AMThis course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
TUE
March
10
E&O Risk Management: Understanding Risk Mitigation and E&O Claims9:00 AM - 11:54 AMUnderstanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
TUE
March
10
What's Ethics Got to Do With It?2:00 PM - 2:59 PMBusiness codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
TUE
March
10
E&O Risk Management: Agency E&O Exposures and Defenses3:00 PM - 6:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
TUE
March
10
Ethics for Insurance Professionals3:00 PM - 5:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
WED
March
11
13
WED
March
11
E&O Risk Management: Coverage Essentials: Homeowners Coverage Part I (Webinar) 03/11/20269:00 AM - 12:00 PMCourse #227550 | 3 OGI
WED
March
11
Commercial Lines Claims That Cause Problems - UPDATE10:00 AM - 12:57 PMHave you ever found yourself baffled by an adjusters handling of a claim? If not, you may be very new to our industry. This course takes an in-depth look at some of the interesting claims in our business that have left a few agents shaking their ...
WED
March
11
Six Interesting (and Recent Cases) - And Why They Matter To The Industry10:00 AM - 11:00 AMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
WED
March
11
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy12:00 PM - 3:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
WED
March
11
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers3:00 PM - 5:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
March
12
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages9:00 AM - 11:59 AMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
THU
March
12
Planning for Success: Strategies for Insurance Agency Growth in Today's Market9:00 AM - 11:58 AMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
THU
March
12
An Hour Of True Crime - Wrong Way Driver12:00 PM - 12:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
THU
March
12
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them12:00 PM - 2:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
THU
March
12
To Be or Not to AirBnb - Sharing Exposures and Insurance1:00 PM - 2:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
THU
March
12
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions3:00 PM - 5:57 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
THU
March
12
Organizational Culture - The Solution for Creating an Ethical and Productive Agency3:00 PM - 5:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
FRI
March
13
The Harsh Reality of Condominium Ownership - An Insurance Perspective9:00 AM - 10:56 AMOne of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
FRI
March
13
Insurance Issues with the Remote Workforce11:00 AM - 12:56 PMIf insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
FRI
March
13
How To Thrive In An Ever Changing Work Environment1:00 PM - 2:07 PMThis session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
MON
March
16
Commercial Insurance Issues that Cause Heartburn9:00 AM - 11:55 AMTo say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
MON
March
16
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts12:00 PM - 3:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
MON
March
16
Commercial Property Claims, Coverages, and Consequences1:00 PM - 3:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
TUE
March
17
Insureds: Who, When and Why9:00 AM - 11:00 AMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
TUE
March
17
Preparing for Contracts and Contractual Risk Transfer9:00 AM - 11:05 AMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
TUE
March
17
Cybersecurity Risk and Insurance Are...12:00 PM - 12:58 PMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
TUE
March
17
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange1:00 PM - 3:56 PMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
TUE
March
17
What a Crime - Understanding Crime Insurance3:00 PM - 5:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
WED
March
18
Business Income Made Easy10:00 AM - 12:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
WED
March
18
Understanding and Avoiding E&O Claims in an Independent Insurance Agency1:00 PM - 4:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
WED
March
18
What To Do With Rental Cars3:00 PM - 5:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
THU
March
19
Commercial Insurance Coverages, Court Cases and Chaos8:00 AM - 10:55 AMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
THU
March
19
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t1:00 PM - 3:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
THU
March
19
Studies in Ethics - A Hippocratic Oath for Insurance Professionals2:00 PM - 5:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
THU
March
19
New(er) Power on the Farm: Wind, Solar, Methane, Biomass3:00 PM - 4:51 PMThis class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
FRI
March
20
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance8:00 AM - 11:07 AMThis broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
FRI
March
20
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages12:00 PM - 2:59 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
FRI
March
20
Recognize. Respond. Survive. Active Shooter Response Training - ABEN12:00 PM - 1:57 PMProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
FRI
March
20
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider3:00 PM - 6:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
FRI
March
20
Securing the Future: Insurance in an Era of Increased Natural Disasters3:00 PM - 5:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
MON
March
23
AI Implications in the Insurance Industry9:00 AM - 10:08 AMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
MON
March
23
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe9:00 AM - 11:59 AMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
MON
March
23
Cyber 101: The Basics of Cyber Insurance10:00 AM - 11:03 AMThis hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
MON
March
23
An Insurance Horror Story - Hoarders12:00 PM - 1:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
MON
March
23
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs12:00 PM - 2:59 PMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
MON
March
23
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership12:00 PM - 1:08 PMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
MON
March
23
Gigs and Side Hustles - The Insurance Issues2:00 PM - 4:05 PMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
MON
March
23
Agritourism Insurance and Risk Management3:00 PM - 5:04 PMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
MON
March
23
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella3:00 PM - 5:58 PMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
TUE
March
24
CRIS: Property Insurance for Contractors (Classroom Off-Site) 03/24/20268:30 AM - 4:30 PMCourse #228820 | 7 P&C
TUE
March
24
Adding Value In Personal Lines10:00 AM - 12:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
TUE
March
24
Could Your Ethics Be Stunting Your Growth?10:00 AM - 10:54 AMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
TUE
March
24
Introduction to Surplus Lines11:00 AM - 11:56 AMThis session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
WED
March
25
E&O Risk Management: Agency E&O Exposures and Defenses9:00 AM - 12:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
WED
March
25
Ethics for Insurance Professionals9:00 AM - 11:05 AMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
WED
March
25
An Hour of True Crime – Road Rage10:00 AM - 10:59 AMThis course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
WED
March
25
E&O Risk Management: Understanding Risk Mitigation and E&O Claims12:00 PM - 2:54 PMUnderstanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
WED
March
25
What's Ethics Got to Do With It?4:00 PM - 4:59 PMBusiness codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
THU
March
26
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers9:00 AM - 11:16 AM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
March
26
Six Interesting (and Recent Cases) - And Why They Matter To The Industry12:00 PM - 1:00 PMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
THU
March
26
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy3:00 PM - 6:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
FRI
March
27
Organizational Culture - The Solution for Creating an Ethical and Productive Agency9:00 AM - 11:55 AMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
FRI
March
27
Planning for Success: Strategies for Insurance Agency Growth in Today's Market11:00 AM - 1:58 PMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
FRI
March
27
An Hour Of True Crime - Wrong Way Driver3:00 PM - 3:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
FRI
March
27
To Be or Not to AirBnb - Sharing Exposures and Insurance3:00 PM - 4:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
MON
March
30
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions9:00 AM - 11:57 AMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
MON
March
30
The Harsh Reality of Condominium Ownership - An Insurance Perspective11:00 AM - 12:56 PMOne of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
MON
March
30
Insurance Issues with the Remote Workforce1:00 PM - 2:56 PMIf insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
MON
March
30
Commercial Lines Claims That Cause Problems - UPDATE2:00 PM - 4:57 PMHave you ever found yourself baffled by an adjusters handling of a claim? If not, you may be very new to our industry. This course takes an in-depth look at some of the interesting claims in our business that have left a few agents shaking their ...
MON
March
30
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them3:00 PM - 5:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
MON
March
30
How To Thrive In An Ever Changing Work Environment3:00 PM - 4:07 PMThis session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
TUE
March
31
Commercial Insurance Issues that Cause Heartburn11:00 AM - 1:55 PMTo say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
TUE
March
31
Commercial Property Claims, Coverages, and Consequences3:00 PM - 5:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
TUE
March
31
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts3:00 PM - 6:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
WED
April
1
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider9:00 AM - 12:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
WED
April
1
Securing the Future: Insurance in an Era of Increased Natural Disasters9:00 AM - 11:01 AMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
WED
April
1
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance10:00 AM - 1:07 PMThis broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
WED
April
1
Recognize. Respond. Survive. Active Shooter Response Training - ABEN3:00 PM - 4:57 PMProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
THU
April
2
Studies in Ethics - A Hippocratic Oath for Insurance Professionals8:00 AM - 11:07 AMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
THU
April
2
New(er) Power on the Farm: Wind, Solar, Methane, Biomass9:00 AM - 10:51 AMThis class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
THU
April
2
Commercial Insurance Coverages, Court Cases and Chaos10:00 AM - 12:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
THU
April
2
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t3:00 PM - 5:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
FRI
April
3
What To Do With Rental Cars9:00 AM - 11:57 AMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
FRI
April
3
Business Income Made Easy12:00 PM - 2:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
FRI
April
3
Understanding and Avoiding E&O Claims in an Independent Insurance Agency3:00 PM - 6:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
MON
April
6
What a Crime - Understanding Crime Insurance9:00 AM - 11:57 AMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
MON
April
6
Insureds: Who, When and Why12:00 PM - 2:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
MON
April
6
Preparing for Contracts and Contractual Risk Transfer12:00 PM - 2:05 PMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
MON
April
6
Cybersecurity Risk and Insurance Are...3:00 PM - 3:58 PMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
MON
April
6
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange3:00 PM - 5:56 PMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
TUE
April
7
Gigs and Side Hustles - The Insurance Issues8:00 AM - 10:05 AMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
TUE
April
7
Agritourism Insurance and Risk Management9:00 AM - 11:04 AMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
TUE
April
7
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella9:00 AM - 11:58 AMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
TUE
April
7
AI Implications in the Insurance Industry12:00 PM - 1:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
TUE
April
7
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe12:00 PM - 2:59 PMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
TUE
April
7
Cyber 101: The Basics of Cyber Insurance12:00 PM - 1:03 PMThis hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
TUE
April
7
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership2:00 PM - 3:08 PMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
TUE
April
7
An Insurance Horror Story - Hoarders3:00 PM - 4:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
TUE
April
7
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs3:00 PM - 5:59 PMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
TUE
April
7
9
Property & Casualty Pre-Licensing (Classroom) 04/07/2026-04/09/20268:30 PM - 4:30 PMPre-Licensing Class
WED
April
8
E&O Risk Management: Coverage Essentials: HO Part II (Webinar) 04/08/20269:00 AM - 12:00 PMCourse #227932 | 3 OGI
WED
April
8
An Hour Of True Crime - Wrong Way Driver9:00 AM - 9:57 AMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
WED
April
8
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them9:00 AM - 11:57 AMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
WED
April
8
To Be or Not to AirBnb - Sharing Exposures and Insurance9:00 AM - 10:55 AMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
WED
April
8
Organizational Culture - The Solution for Creating an Ethical and Productive Agency11:00 AM - 1:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
WED
April
8
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions12:00 PM - 2:57 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
WED
April
8
Planning for Success: Strategies for Insurance Agency Growth in Today's Market1:00 PM - 3:58 PMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
WED
April
8
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages3:00 PM - 5:59 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
THU
April
9
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy9:00 AM - 12:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
THU
April
9
How To Thrive In An Ever Changing Work Environment9:00 AM - 10:07 AMThis session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
THU
April
9
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers12:00 PM - 2:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
April
9
The Harsh Reality of Condominium Ownership - An Insurance Perspective1:00 PM - 2:56 PMOne of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
THU
April
9
Six Interesting (and Recent Cases) - And Why They Matter To The Industry2:00 PM - 3:00 PMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
THU
April
9
Insurance Issues with the Remote Workforce3:00 PM - 4:56 PMIf insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
FRI
April
10
What's Ethics Got to Do With It?10:00 AM - 10:59 AMBusiness codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
FRI
April
10
Ethics for Insurance Professionals11:00 AM - 1:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
FRI
April
10
An Hour of True Crime – Road Rage12:00 PM - 12:59 PMThis course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
FRI
April
10
E&O Risk Management: Agency E&O Exposures and Defenses12:00 PM - 3:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
FRI
April
10
E&O Risk Management: Understanding Risk Mitigation and E&O Claims3:00 PM - 5:54 PMUnderstanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
MON
April
13
Commercial Property Claims, Coverages, and Consequences9:00 AM - 11:56 AMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
MON
April
13
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts9:00 AM - 12:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
MON
April
13
Commercial Insurance Issues that Cause Heartburn1:00 PM - 3:55 PMTo say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
TUE
April
14
Could Your Ethics Be Stunting Your Growth?12:00 PM - 12:54 PMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
WED
April
15
Adding Value In Personal Lines1:00 PM - 3:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
WED
April
15
Introduction to Surplus Lines1:00 PM - 1:56 PMThis session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
THU
April
16
Recognize. Respond. Survive. Active Shooter Response Training - ABEN9:00 AM - 10:57 AMProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
THU
April
16
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider11:00 AM - 2:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
THU
April
16
Securing the Future: Insurance in an Era of Increased Natural Disasters12:00 PM - 2:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
THU
April
16
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance12:00 PM - 3:07 PMThis broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
FRI
April
17
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t9:00 AM - 11:57 AMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
FRI
April
17
Commercial Lines Claims That Cause Problems - UPDATE10:00 AM - 12:57 PMHave you ever found yourself baffled by an adjusters handling of a claim? If not, you may be very new to our industry. This course takes an in-depth look at some of the interesting claims in our business that have left a few agents shaking their ...
FRI
April
17
Studies in Ethics - A Hippocratic Oath for Insurance Professionals10:00 AM - 1:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
FRI
April
17
Commercial Insurance Coverages, Court Cases and Chaos12:00 PM - 2:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
FRI
April
17
New(er) Power on the Farm: Wind, Solar, Methane, Biomass12:00 PM - 1:51 PMThis class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
MON
April
20
Understanding and Avoiding E&O Claims in an Independent Insurance Agency9:00 AM - 12:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
MON
April
20
What To Do With Rental Cars11:00 AM - 1:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
MON
April
20
Business Income Made Easy2:00 PM - 4:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
TUE
April
21
Cybersecurity Risk and Insurance Are...9:00 AM - 9:58 AMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
TUE
April
21
Commercial Property Claims, Coverages, and Consequences11:00 AM - 1:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
TUE
April
21
Commercial Insurance Issues that Cause Heartburn3:00 PM - 5:55 PMTo say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
TUE
April
21
Insureds: Who, When and Why3:00 PM - 5:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
TUE
April
21
Preparing for Contracts and Contractual Risk Transfer3:00 PM - 5:05 PMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
WED
April
22
WED
April
22
An Insurance Horror Story - Hoarders9:00 AM - 10:55 AMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
WED
April
22
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs9:00 AM - 11:59 AMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
WED
April
22
Gigs and Side Hustles - The Insurance Issues10:00 AM - 12:05 PMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
WED
April
22
Agritourism Insurance and Risk Management12:00 PM - 2:04 PMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
WED
April
22
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella12:00 PM - 2:58 PMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
WED
April
22
Cyber 101: The Basics of Cyber Insurance2:00 PM - 3:03 PMThis hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
WED
April
22
AI Implications in the Insurance Industry3:00 PM - 4:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
WED
April
22
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe3:00 PM - 5:59 PMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
WED
April
22
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership4:00 PM - 5:08 PMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
THU
April
23
To Be or Not to AirBnb - Sharing Exposures and Insurance11:00 AM - 12:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
THU
April
23
An Hour Of True Crime - Wrong Way Driver12:00 PM - 12:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
THU
April
23
Organizational Culture - The Solution for Creating an Ethical and Productive Agency1:00 PM - 3:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
THU
April
23
Planning for Success: Strategies for Insurance Agency Growth in Today's Market3:00 PM - 5:58 PMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
FRI
April
24
Six Interesting (and Recent Cases) - And Why They Matter To The Industry8:00 AM - 9:00 AMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
FRI
April
24
Insurance Issues with the Remote Workforce9:00 AM - 10:56 AMIf insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
FRI
April
24
How To Thrive In An Ever Changing Work Environment11:00 AM - 12:07 PMThis session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
FRI
April
24
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy12:00 PM - 3:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
FRI
April
24
The Harsh Reality of Condominium Ownership - An Insurance Perspective3:00 PM - 4:56 PMOne of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
FRI
April
24
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers3:00 PM - 5:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
MON
April
27
E&O Risk Management: Understanding Risk Mitigation and E&O Claims9:00 AM - 11:54 AMUnderstanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
MON
April
27
What's Ethics Got to Do With It?12:00 PM - 12:59 PMBusiness codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
MON
April
27
Ethics for Insurance Professionals1:00 PM - 3:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
MON
April
27
An Hour of True Crime – Road Rage2:00 PM - 2:59 PMThis course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
MON
April
27
E&O Risk Management: Agency E&O Exposures and Defenses3:00 PM - 6:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
TUE
April
28
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange9:00 AM - 11:56 AMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
TUE
April
28
What a Crime - Understanding Crime Insurance11:00 AM - 1:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
TUE
April
28
Commercial Lines Claims That Cause Problems - UPDATE2:00 PM - 4:57 PMHave you ever found yourself baffled by an adjusters handling of a claim? If not, you may be very new to our industry. This course takes an in-depth look at some of the interesting claims in our business that have left a few agents shaking their ...
WED
April
29
Could Your Ethics Be Stunting Your Growth?2:00 PM - 2:54 PMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
WED
April
29
Introduction to Surplus Lines3:00 PM - 3:56 PMThis session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
WED
April
29
Adding Value In Personal Lines4:00 PM - 6:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
THU
April
30
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages9:00 AM - 11:59 AMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
THU
April
30
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts12:00 PM - 3:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
THU
April
30
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them12:00 PM - 2:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
THU
April
30
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions3:00 PM - 5:57 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
FRI
May
1
Introduction to Surplus Lines9:00 AM - 9:56 AMThis session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
FRI
May
1
Adding Value In Personal Lines10:00 AM - 12:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
FRI
May
1
Could Your Ethics Be Stunting Your Growth?4:00 PM - 4:54 PMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
MON
May
4
An Hour of True Crime – Road Rage8:00 AM - 8:59 AMThis course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
MON
May
4
E&O Risk Management: Agency E&O Exposures and Defenses9:00 AM - 12:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
MON
May
4
E&O Risk Management: Understanding Risk Mitigation and E&O Claims12:00 PM - 2:54 PMUnderstanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
MON
May
4
What's Ethics Got to Do With It?2:00 PM - 2:59 PMBusiness codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
MON
May
4
Ethics for Insurance Professionals3:00 PM - 5:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
TUE
May
5
Commercial Insurance Issues that Cause Heartburn9:00 AM - 11:55 AMTo say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
TUE
May
5
Six Interesting (and Recent Cases) - And Why They Matter To The Industry10:00 AM - 11:00 AMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
TUE
May
5
Commercial Property Claims, Coverages, and Consequences1:00 PM - 3:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
TUE
May
5
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy3:00 PM - 6:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
TUE
May
5
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts3:00 PM - 6:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
WED
May
6
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions9:00 AM - 11:57 AMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
WED
May
6
Planning for Success: Strategies for Insurance Agency Growth in Today's Market9:00 AM - 11:58 AMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
WED
May
6
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages12:00 PM - 2:59 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
WED
May
6
To Be or Not to AirBnb - Sharing Exposures and Insurance1:00 PM - 2:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
WED
May
6
An Hour Of True Crime - Wrong Way Driver3:00 PM - 3:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
WED
May
6
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them3:00 PM - 5:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
WED
May
6
Organizational Culture - The Solution for Creating an Ethical and Productive Agency3:00 PM - 5:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
THU
May
7
Commercial Lines Claims That Cause Problems - UPDATE10:00 AM - 12:57 PMHave you ever found yourself baffled by an adjusters handling of a claim? If not, you may be very new to our industry. This course takes an in-depth look at some of the interesting claims in our business that have left a few agents shaking their ...
THU
May
7
Recognize. Respond. Survive. Active Shooter Response Training - ABEN12:00 PM - 1:57 PMProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
THU
May
7
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider1:00 PM - 4:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
THU
May
7
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance2:00 PM - 5:07 PMThis broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
THU
May
7
Securing the Future: Insurance in an Era of Increased Natural Disasters3:00 PM - 5:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
FRI
May
8
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t11:00 AM - 1:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
FRI
May
8
Studies in Ethics - A Hippocratic Oath for Insurance Professionals12:00 PM - 3:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
FRI
May
8
Commercial Insurance Coverages, Court Cases and Chaos2:00 PM - 4:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
FRI
May
8
New(er) Power on the Farm: Wind, Solar, Methane, Biomass3:00 PM - 4:51 PMThis class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
MON
May
11
Business Income Made Easy8:00 AM - 10:56 AMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
MON
May
11
Understanding and Avoiding E&O Claims in an Independent Insurance Agency11:00 AM - 2:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
MON
May
11
What To Do With Rental Cars1:00 PM - 3:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
TUE
May
12
Insureds: Who, When and Why9:00 AM - 11:00 AMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
TUE
May
12
Preparing for Contracts and Contractual Risk Transfer9:00 AM - 11:05 AMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
TUE
May
12
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange11:00 AM - 1:56 PMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
TUE
May
12
Cybersecurity Risk and Insurance Are...12:00 PM - 12:58 PMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
TUE
May
12
What a Crime - Understanding Crime Insurance1:00 PM - 3:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
WED
May
13
Cyber 101: The Basics of Cyber Insurance8:00 AM - 9:03 AMThis hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
WED
May
13
15
WED
May
13
E&O Risk Management: Coverage Essentials: Business Income (Webinar) 05/13/20269:00 AM - 12:00 PMCourse #227933 | 3 OGI
WED
May
13
AI Implications in the Insurance Industry9:00 AM - 10:08 AMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
WED
May
13
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe9:00 AM - 11:59 AMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
WED
May
13
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership10:00 AM - 11:08 AMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
WED
May
13
An Insurance Horror Story - Hoarders12:00 PM - 1:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
WED
May
13
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs12:00 PM - 2:59 PMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
WED
May
13
Gigs and Side Hustles - The Insurance Issues12:00 PM - 2:05 PMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
WED
May
13
Agritourism Insurance and Risk Management3:00 PM - 5:04 PMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
WED
May
13
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella3:00 PM - 5:58 PMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
THU
May
14
The Harsh Reality of Condominium Ownership - An Insurance Perspective9:00 AM - 10:56 AMOne of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
THU
May
14
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers9:00 AM - 11:16 AM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
May
14
Insurance Issues with the Remote Workforce11:00 AM - 12:56 PMIf insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
THU
May
14
How To Thrive In An Ever Changing Work Environment1:00 PM - 2:07 PMThis session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
FRI
May
15
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts9:00 AM - 12:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
FRI
May
15
Commercial Insurance Issues that Cause Heartburn11:00 AM - 1:55 PMTo say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
FRI
May
15
Commercial Property Claims, Coverages, and Consequences3:00 PM - 5:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
MON
May
18
Could Your Ethics Be Stunting Your Growth?10:00 AM - 10:54 AMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
MON
May
18
Introduction to Surplus Lines11:00 AM - 11:56 AMThis session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
MON
May
18
Adding Value In Personal Lines1:00 PM - 3:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
TUE
May
19
Ethics for Insurance Professionals9:00 AM - 11:05 AMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
TUE
May
19
An Hour of True Crime – Road Rage10:00 AM - 10:59 AMThis course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
TUE
May
19
E&O Risk Management: Agency E&O Exposures and Defenses12:00 PM - 3:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
TUE
May
19
E&O Risk Management: Understanding Risk Mitigation and E&O Claims3:00 PM - 5:54 PMUnderstanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
TUE
May
19
What's Ethics Got to Do With It?4:00 PM - 4:59 PMBusiness codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
WED
May
20
CRIS: Contractual Risk Transfer in Construction (Classroom Off-Site) 05/20/20268:30 AM - 4:30 PMCourse #228982 | 7 P&C
WED
May
20
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy9:00 AM - 12:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
WED
May
20
The Harsh Reality of Condominium Ownership - An Insurance Perspective11:00 AM - 12:56 PMOne of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
WED
May
20
Six Interesting (and Recent Cases) - And Why They Matter To The Industry12:00 PM - 1:00 PMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
WED
May
20
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers12:00 PM - 2:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
WED
May
20
Insurance Issues with the Remote Workforce1:00 PM - 2:56 PMIf insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
WED
May
20
How To Thrive In An Ever Changing Work Environment3:00 PM - 4:07 PMThis session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
THU
May
21
An Hour Of True Crime - Wrong Way Driver9:00 AM - 9:57 AMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
THU
May
21
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them9:00 AM - 11:57 AMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
THU
May
21
Organizational Culture - The Solution for Creating an Ethical and Productive Agency9:00 AM - 11:55 AMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
THU
May
21
Planning for Success: Strategies for Insurance Agency Growth in Today's Market11:00 AM - 1:58 PMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
THU
May
21
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions12:00 PM - 2:57 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
THU
May
21
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages3:00 PM - 5:59 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
THU
May
21
To Be or Not to AirBnb - Sharing Exposures and Insurance3:00 PM - 4:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
FRI
May
22
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance8:00 AM - 11:07 AMThis broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
FRI
May
22
Securing the Future: Insurance in an Era of Increased Natural Disasters9:00 AM - 11:01 AMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
FRI
May
22
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider3:00 PM - 6:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
FRI
May
22
Recognize. Respond. Survive. Active Shooter Response Training - ABEN3:00 PM - 4:57 PMProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
TUE
May
26
Agritourism Insurance and Risk Management9:00 AM - 11:04 AMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
TUE
May
26
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella9:00 AM - 11:58 AMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
TUE
May
26
Cyber 101: The Basics of Cyber Insurance10:00 AM - 11:03 AMThis hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
TUE
May
26
AI Implications in the Insurance Industry12:00 PM - 1:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
TUE
May
26
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe12:00 PM - 2:59 PMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
TUE
May
26
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership12:00 PM - 1:08 PMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
TUE
May
26
Commercial Lines Claims That Cause Problems - UPDATE2:00 PM - 4:57 PMHave you ever found yourself baffled by an adjusters handling of a claim? If not, you may be very new to our industry. This course takes an in-depth look at some of the interesting claims in our business that have left a few agents shaking their ...
TUE
May
26
Gigs and Side Hustles - The Insurance Issues2:00 PM - 4:05 PMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
TUE
May
26
An Insurance Horror Story - Hoarders3:00 PM - 4:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
TUE
May
26
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs3:00 PM - 5:59 PMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
WED
May
27
Commercial Insurance Coverages, Court Cases and Chaos8:00 AM - 10:55 AMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
WED
May
27
New(er) Power on the Farm: Wind, Solar, Methane, Biomass9:00 AM - 10:51 AMThis class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
WED
May
27
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t1:00 PM - 3:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
WED
May
27
Studies in Ethics - A Hippocratic Oath for Insurance Professionals2:00 PM - 5:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
THU
May
28
Business Income Made Easy10:00 AM - 12:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
THU
May
28
Understanding and Avoiding E&O Claims in an Independent Insurance Agency1:00 PM - 4:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
THU
May
28
What To Do With Rental Cars3:00 PM - 5:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
FRI
May
29
Insureds: Who, When and Why12:00 PM - 2:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
FRI
May
29
Preparing for Contracts and Contractual Risk Transfer12:00 PM - 2:05 PMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
FRI
May
29
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange1:00 PM - 3:56 PMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
FRI
May
29
Cybersecurity Risk and Insurance Are...3:00 PM - 3:58 PMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
FRI
May
29
What a Crime - Understanding Crime Insurance3:00 PM - 5:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
MON
June
1
Gigs and Side Hustles - The Insurance Issues8:00 AM - 10:05 AMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
MON
June
1
An Insurance Horror Story - Hoarders9:00 AM - 10:55 AMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
MON
June
1
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs9:00 AM - 11:59 AMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
MON
June
1
Agritourism Insurance and Risk Management12:00 PM - 2:04 PMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
MON
June
1
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella12:00 PM - 2:58 PMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
MON
June
1
Cyber 101: The Basics of Cyber Insurance12:00 PM - 1:03 PMThis hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
MON
June
1
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership2:00 PM - 3:08 PMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
MON
June
1
AI Implications in the Insurance Industry3:00 PM - 4:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
MON
June
1
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe3:00 PM - 5:59 PMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
TUE
June
2
Cybersecurity Risk and Insurance Are...9:00 AM - 9:58 AMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
TUE
June
2
What a Crime - Understanding Crime Insurance9:00 AM - 11:57 AMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
TUE
June
2
Insureds: Who, When and Why3:00 PM - 5:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
TUE
June
2
Preparing for Contracts and Contractual Risk Transfer3:00 PM - 5:05 PMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
TUE
June
2
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange3:00 PM - 5:56 PMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
WED
June
3
What To Do With Rental Cars9:00 AM - 11:57 AMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
WED
June
3
Commercial Lines Claims That Cause Problems - UPDATE10:00 AM - 12:57 PMHave you ever found yourself baffled by an adjusters handling of a claim? If not, you may be very new to our industry. This course takes an in-depth look at some of the interesting claims in our business that have left a few agents shaking their ...
WED
June
3
Business Income Made Easy12:00 PM - 2:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
WED
June
3
Understanding and Avoiding E&O Claims in an Independent Insurance Agency3:00 PM - 6:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
THU
June
4
Studies in Ethics - A Hippocratic Oath for Insurance Professionals8:00 AM - 11:07 AMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
THU
June
4
Commercial Insurance Coverages, Court Cases and Chaos10:00 AM - 12:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
THU
June
4
New(er) Power on the Farm: Wind, Solar, Methane, Biomass12:00 PM - 1:51 PMThis class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
THU
June
4
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t3:00 PM - 5:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
FRI
June
5
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider9:00 AM - 12:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
FRI
June
5
Recognize. Respond. Survive. Active Shooter Response Training - ABEN9:00 AM - 10:57 AMProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
FRI
June
5
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance10:00 AM - 1:07 PMThis broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
FRI
June
5
Securing the Future: Insurance in an Era of Increased Natural Disasters12:00 PM - 2:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
MON
June
8
Could Your Ethics Be Stunting Your Growth?12:00 PM - 12:54 PMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
MON
June
8
Introduction to Surplus Lines1:00 PM - 1:56 PMThis session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
MON
June
8
Adding Value In Personal Lines4:00 PM - 6:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
TUE
June
9
11
Property & Casualty Pre-Licensing (Classroom) 06/09/2026-06/11/20268:30 AM - 4:30 PMPre-Licensing Class
TUE
June
9
E&O Risk Management: Understanding Risk Mitigation and E&O Claims9:00 AM - 11:54 AMUnderstanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
TUE
June
9
What's Ethics Got to Do With It?10:00 AM - 10:59 AMBusiness codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
TUE
June
9
Ethics for Insurance Professionals11:00 AM - 1:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
TUE
June
9
An Hour of True Crime – Road Rage12:00 PM - 12:59 PMThis course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
TUE
June
9
E&O Risk Management: Agency E&O Exposures and Defenses3:00 PM - 6:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
WED
June
10
E&O Risk Management: E&O Coverage Essentials: Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) (Webinar) 06/10/20269:00 AM - 12:00 PMCourse #227934 | 3 OGI
WED
June
10
How To Thrive In An Ever Changing Work Environment9:00 AM - 10:07 AMThis session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
WED
June
10
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy12:00 PM - 3:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
WED
June
10
The Harsh Reality of Condominium Ownership - An Insurance Perspective1:00 PM - 2:56 PMOne of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
WED
June
10
Six Interesting (and Recent Cases) - And Why They Matter To The Industry2:00 PM - 3:00 PMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
WED
June
10
Insurance Issues with the Remote Workforce3:00 PM - 4:56 PMIf insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
WED
June
10
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers3:00 PM - 5:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
June
11
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages9:00 AM - 11:59 AMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
THU
June
11
To Be or Not to AirBnb - Sharing Exposures and Insurance9:00 AM - 10:55 AMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
THU
June
11
Organizational Culture - The Solution for Creating an Ethical and Productive Agency11:00 AM - 1:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
THU
June
11
An Hour Of True Crime - Wrong Way Driver12:00 PM - 12:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
THU
June
11
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them12:00 PM - 2:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
THU
June
11
Planning for Success: Strategies for Insurance Agency Growth in Today's Market1:00 PM - 3:58 PMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
THU
June
11
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions3:00 PM - 5:57 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
FRI
June
12
Commercial Property Claims, Coverages, and Consequences9:00 AM - 11:56 AMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
FRI
June
12
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts12:00 PM - 3:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
FRI
June
12
Commercial Insurance Issues that Cause Heartburn1:00 PM - 3:55 PMTo say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
TUE
June
16
AI Implications in the Insurance Industry9:00 AM - 10:08 AMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
TUE
June
16
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe9:00 AM - 11:59 AMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
TUE
June
16
Gigs and Side Hustles - The Insurance Issues10:00 AM - 12:05 PMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
TUE
June
16
An Insurance Horror Story - Hoarders12:00 PM - 1:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
TUE
June
16
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs12:00 PM - 2:59 PMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
TUE
June
16
Cyber 101: The Basics of Cyber Insurance2:00 PM - 3:03 PMThis hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
TUE
June
16
Agritourism Insurance and Risk Management3:00 PM - 5:04 PMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
TUE
June
16
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella3:00 PM - 5:58 PMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
TUE
June
16
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership4:00 PM - 5:08 PMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
WED
June
17
Preparing for Contracts and Contractual Risk Transfer9:00 AM - 11:05 AMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
WED
June
17
Insureds: Who, When and Why9:00 AM - 11:00 AMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
WED
June
17
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange9:00 AM - 11:56 AMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
WED
June
17
What a Crime - Understanding Crime Insurance11:00 AM - 1:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
WED
June
17
Cybersecurity Risk and Insurance Are...12:00 PM - 12:58 PMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
THU
June
18
Understanding and Avoiding E&O Claims in an Independent Insurance Agency9:00 AM - 12:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
THU
June
18
What To Do With Rental Cars11:00 AM - 1:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
THU
June
18
Business Income Made Easy2:00 PM - 4:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
FRI
June
19
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t9:00 AM - 11:57 AMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
FRI
June
19
Studies in Ethics - A Hippocratic Oath for Insurance Professionals10:00 AM - 1:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
FRI
June
19
Commercial Insurance Coverages, Court Cases and Chaos12:00 PM - 2:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
FRI
June
19
New(er) Power on the Farm: Wind, Solar, Methane, Biomass3:00 PM - 4:51 PMThis class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
MON
June
22
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider11:00 AM - 2:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
MON
June
22
Recognize. Respond. Survive. Active Shooter Response Training - ABEN12:00 PM - 1:57 PMProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
MON
June
22
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance12:00 PM - 3:07 PMThis broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
MON
June
22
Securing the Future: Insurance in an Era of Increased Natural Disasters3:00 PM - 5:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
TUE
June
23
Adding Value In Personal Lines10:00 AM - 12:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
TUE
June
23
Commercial Lines Claims That Cause Problems - UPDATE2:00 PM - 4:57 PMHave you ever found yourself baffled by an adjusters handling of a claim? If not, you may be very new to our industry. This course takes an in-depth look at some of the interesting claims in our business that have left a few agents shaking their ...
TUE
June
23
Could Your Ethics Be Stunting Your Growth?2:00 PM - 2:54 PMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
TUE
June
23
Introduction to Surplus Lines3:00 PM - 3:56 PMThis session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
WED
June
24
E&O Risk Management: Agency E&O Exposures and Defenses9:00 AM - 12:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
WED
June
24
E&O Risk Management: Understanding Risk Mitigation and E&O Claims12:00 PM - 2:54 PMUnderstanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
WED
June
24
What's Ethics Got to Do With It?12:00 PM - 12:59 PMBusiness codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
WED
June
24
Ethics for Insurance Professionals1:00 PM - 3:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
WED
June
24
An Hour of True Crime – Road Rage2:00 PM - 2:59 PMThis course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
THU
June
25
Six Interesting (and Recent Cases) - And Why They Matter To The Industry8:00 AM - 9:00 AMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
THU
June
25
Insurance Issues with the Remote Workforce9:00 AM - 10:56 AMIf insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
THU
June
25
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers9:00 AM - 11:16 AM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
June
25
How To Thrive In An Ever Changing Work Environment11:00 AM - 12:07 PMThis session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
THU
June
25
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy3:00 PM - 6:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
THU
June
25
The Harsh Reality of Condominium Ownership - An Insurance Perspective3:00 PM - 4:56 PMOne of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
FRI
June
26
To Be or Not to AirBnb - Sharing Exposures and Insurance11:00 AM - 12:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
FRI
June
26
Organizational Culture - The Solution for Creating an Ethical and Productive Agency1:00 PM - 3:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
FRI
June
26
An Hour Of True Crime - Wrong Way Driver3:00 PM - 3:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
FRI
June
26
Planning for Success: Strategies for Insurance Agency Growth in Today's Market3:00 PM - 5:58 PMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
MON
June
29
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions9:00 AM - 11:57 AMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
MON
June
29
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages12:00 PM - 2:59 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
MON
June
29
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them3:00 PM - 5:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
TUE
June
30
Commercial Property Claims, Coverages, and Consequences11:00 AM - 1:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
TUE
June
30
Commercial Insurance Issues that Cause Heartburn3:00 PM - 5:55 PMTo say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
TUE
June
30
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts3:00 PM - 6:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
WED
July
1
An Hour Of True Crime - Wrong Way Driver9:00 AM - 9:57 AMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
WED
July
1
Planning for Success: Strategies for Insurance Agency Growth in Today's Market9:00 AM - 11:58 AMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
WED
July
1
To Be or Not to AirBnb - Sharing Exposures and Insurance1:00 PM - 2:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
WED
July
1
Organizational Culture - The Solution for Creating an Ethical and Productive Agency3:00 PM - 5:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
THU
July
2
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy9:00 AM - 12:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
THU
July
2
The Harsh Reality of Condominium Ownership - An Insurance Perspective9:00 AM - 10:56 AMOne of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
THU
July
2
Six Interesting (and Recent Cases) - And Why They Matter To The Industry10:00 AM - 11:00 AMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
THU
July
2
Insurance Issues with the Remote Workforce11:00 AM - 12:56 PMIf insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
THU
July
2
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers12:00 PM - 2:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
July
2
How To Thrive In An Ever Changing Work Environment1:00 PM - 2:07 PMThis session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
MON
July
6
An Hour of True Crime – Road Rage8:00 AM - 8:59 AMThis course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
MON
July
6
E&O Risk Management: Agency E&O Exposures and Defenses12:00 PM - 3:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
MON
July
6
What's Ethics Got to Do With It?2:00 PM - 2:59 PMBusiness codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
MON
July
6
E&O Risk Management: Understanding Risk Mitigation and E&O Claims3:00 PM - 5:54 PMUnderstanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
MON
July
6
Ethics for Insurance Professionals3:00 PM - 5:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
TUE
July
7
Introduction to Surplus Lines9:00 AM - 9:56 AMThis session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
TUE
July
7
Adding Value In Personal Lines1:00 PM - 3:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
TUE
July
7
Could Your Ethics Be Stunting Your Growth?4:00 PM - 4:54 PMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
WED
July
8
Cyber 101: The Basics of Cyber Insurance8:00 AM - 9:03 AMThis hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
WED
July
8
E&O Risk Management: Coverage Essentials: Understanding Commercial Property Gaps and Knowing How to Fill Them (Webinar) 07/08/20269:00 AM - 12:00 PMCourse #229196 | 3 OGI
WED
July
8
Agritourism Insurance and Risk Management9:00 AM - 11:04 AMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
WED
July
8
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella9:00 AM - 11:58 AMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
WED
July
8
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership10:00 AM - 11:08 AMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
WED
July
8
AI Implications in the Insurance Industry12:00 PM - 1:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
WED
July
8
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe12:00 PM - 2:59 PMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
WED
July
8
Gigs and Side Hustles - The Insurance Issues12:00 PM - 2:05 PMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
WED
July
8
An Insurance Horror Story - Hoarders3:00 PM - 4:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
WED
July
8
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs3:00 PM - 5:59 PMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
THU
July
9
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange11:00 AM - 1:56 PMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
THU
July
9
Preparing for Contracts and Contractual Risk Transfer12:00 PM - 2:05 PMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
THU
July
9
Insureds: Who, When and Why12:00 PM - 2:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
THU
July
9
What a Crime - Understanding Crime Insurance1:00 PM - 3:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
THU
July
9
Cybersecurity Risk and Insurance Are...3:00 PM - 3:58 PMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
FRI
July
10
Business Income Made Easy8:00 AM - 10:56 AMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
FRI
July
10
Understanding and Avoiding E&O Claims in an Independent Insurance Agency11:00 AM - 2:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
FRI
July
10
What To Do With Rental Cars1:00 PM - 3:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
MON
July
13
New(er) Power on the Farm: Wind, Solar, Methane, Biomass9:00 AM - 10:51 AMThis class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
MON
July
13
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t11:00 AM - 1:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
MON
July
13
Studies in Ethics - A Hippocratic Oath for Insurance Professionals12:00 PM - 3:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
MON
July
13
Commercial Insurance Coverages, Court Cases and Chaos2:00 PM - 4:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
TUE
July
14
Securing the Future: Insurance in an Era of Increased Natural Disasters9:00 AM - 11:01 AMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
TUE
July
14
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider1:00 PM - 4:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
TUE
July
14
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance2:00 PM - 5:07 PMThis broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
TUE
July
14
Recognize. Respond. Survive. Active Shooter Response Training - ABEN3:00 PM - 4:57 PMProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
WED
July
15
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them9:00 AM - 11:57 AMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
WED
July
15
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions12:00 PM - 2:57 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
WED
July
15
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages3:00 PM - 5:59 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
THU
July
16
Commercial Insurance Issues that Cause Heartburn9:00 AM - 11:55 AMTo say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
THU
July
16
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts9:00 AM - 12:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
THU
July
16
Commercial Property Claims, Coverages, and Consequences1:00 PM - 3:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
FRI
July
17
Organizational Culture - The Solution for Creating an Ethical and Productive Agency9:00 AM - 11:55 AMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
FRI
July
17
Planning for Success: Strategies for Insurance Agency Growth in Today's Market11:00 AM - 1:58 PMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
FRI
July
17
To Be or Not to AirBnb - Sharing Exposures and Insurance3:00 PM - 4:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
MON
July
20
Commercial Insurance Issues that Cause Heartburn11:00 AM - 1:55 PMTo say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
MON
July
20
An Hour Of True Crime - Wrong Way Driver12:00 PM - 12:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
MON
July
20
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts12:00 PM - 3:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
MON
July
20
Commercial Property Claims, Coverages, and Consequences3:00 PM - 5:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
TUE
July
21
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages9:00 AM - 11:59 AMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
TUE
July
21
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them12:00 PM - 2:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
TUE
July
21
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions3:00 PM - 5:57 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
WED
July
22
The Harsh Reality of Condominium Ownership - An Insurance Perspective11:00 AM - 12:56 PMOne of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
WED
July
22
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy12:00 PM - 3:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
WED
July
22
Six Interesting (and Recent Cases) - And Why They Matter To The Industry12:00 PM - 1:00 PMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
WED
July
22
Insurance Issues with the Remote Workforce1:00 PM - 2:56 PMIf insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
WED
July
22
How To Thrive In An Ever Changing Work Environment3:00 PM - 4:07 PMThis session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
WED
July
22
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers3:00 PM - 5:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
July
23
E&O Risk Management: Understanding Risk Mitigation and E&O Claims9:00 AM - 11:54 AMUnderstanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
THU
July
23
Ethics for Insurance Professionals9:00 AM - 11:05 AMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
THU
July
23
An Hour of True Crime – Road Rage10:00 AM - 10:59 AMThis course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
THU
July
23
E&O Risk Management: Agency E&O Exposures and Defenses3:00 PM - 6:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
THU
July
23
What's Ethics Got to Do With It?4:00 PM - 4:59 PMBusiness codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
FRI
July
24
Could Your Ethics Be Stunting Your Growth?10:00 AM - 10:54 AMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
FRI
July
24
Introduction to Surplus Lines11:00 AM - 11:56 AMThis session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
FRI
July
24
Adding Value In Personal Lines4:00 PM - 6:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
MON
July
27
An Insurance Horror Story - Hoarders9:00 AM - 10:55 AMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
MON
July
27
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs9:00 AM - 11:59 AMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
MON
July
27
Cyber 101: The Basics of Cyber Insurance10:00 AM - 11:03 AMThis hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
MON
July
27
Agritourism Insurance and Risk Management12:00 PM - 2:04 PMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
MON
July
27
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella12:00 PM - 2:58 PMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
MON
July
27
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership12:00 PM - 1:08 PMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
MON
July
27
Gigs and Side Hustles - The Insurance Issues2:00 PM - 4:05 PMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
MON
July
27
AI Implications in the Insurance Industry3:00 PM - 4:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
MON
July
27
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe3:00 PM - 5:59 PMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
TUE
July
28
Cybersecurity Risk and Insurance Are...9:00 AM - 9:58 AMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
TUE
July
28
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange1:00 PM - 3:56 PMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
TUE
July
28
Preparing for Contracts and Contractual Risk Transfer3:00 PM - 5:05 PMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
TUE
July
28
Insureds: Who, When and Why3:00 PM - 5:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
TUE
July
28
What a Crime - Understanding Crime Insurance3:00 PM - 5:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
WED
July
29
Business Income Made Easy10:00 AM - 12:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
WED
July
29
Understanding and Avoiding E&O Claims in an Independent Insurance Agency1:00 PM - 4:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
WED
July
29
What To Do With Rental Cars3:00 PM - 5:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
THU
July
30
Commercial Insurance Coverages, Court Cases and Chaos8:00 AM - 10:55 AMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
THU
July
30
New(er) Power on the Farm: Wind, Solar, Methane, Biomass12:00 PM - 1:51 PMThis class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
THU
July
30
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t1:00 PM - 3:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
THU
July
30
Studies in Ethics - A Hippocratic Oath for Insurance Professionals2:00 PM - 5:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
FRI
July
31
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance8:00 AM - 11:07 AMThis broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
FRI
July
31
Recognize. Respond. Survive. Active Shooter Response Training - ABEN9:00 AM - 10:57 AMProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
FRI
July
31
Securing the Future: Insurance in an Era of Increased Natural Disasters12:00 PM - 2:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
FRI
July
31
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider3:00 PM - 6:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
MON
August
3
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider9:00 AM - 12:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
MON
August
3
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance10:00 AM - 1:07 PMThis broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
MON
August
3
Recognize. Respond. Survive. Active Shooter Response Training - ABEN12:00 PM - 1:57 PMProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
MON
August
3
Securing the Future: Insurance in an Era of Increased Natural Disasters3:00 PM - 5:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
TUE
August
4
Studies in Ethics - A Hippocratic Oath for Insurance Professionals8:00 AM - 11:07 AMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
TUE
August
4
6
Property & Casualty Pre-Licensing (Classroom) 08/04/2026-08/06/20268:30 AM - 4:30 PMPre-Licensing Class
TUE
August
4
Commercial Insurance Coverages, Court Cases and Chaos10:00 AM - 12:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
TUE
August
4
New(er) Power on the Farm: Wind, Solar, Methane, Biomass3:00 PM - 4:51 PMThis class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
TUE
August
4
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t3:00 PM - 5:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
WED
August
5
What To Do With Rental Cars9:00 AM - 11:57 AMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
WED
August
5
Business Income Made Easy12:00 PM - 2:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
WED
August
5
Understanding and Avoiding E&O Claims in an Independent Insurance Agency3:00 PM - 6:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
THU
August
6
Preparing for Contracts and Contractual Risk Transfer9:00 AM - 11:05 AMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
THU
August
6
Insureds: Who, When and Why9:00 AM - 11:00 AMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
THU
August
6
What a Crime - Understanding Crime Insurance9:00 AM - 11:57 AMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
THU
August
6
Cybersecurity Risk and Insurance Are...12:00 PM - 12:58 PMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
THU
August
6
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange3:00 PM - 5:56 PMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
FRI
August
7
Gigs and Side Hustles - The Insurance Issues8:00 AM - 10:05 AMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
FRI
August
7
AI Implications in the Insurance Industry9:00 AM - 10:08 AMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
FRI
August
7
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe9:00 AM - 11:59 AMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
FRI
August
7
An Insurance Horror Story - Hoarders12:00 PM - 1:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
FRI
August
7
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs12:00 PM - 2:59 PMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
FRI
August
7
Cyber 101: The Basics of Cyber Insurance12:00 PM - 1:03 PMThis hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
FRI
August
7
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership2:00 PM - 3:08 PMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
FRI
August
7
Agritourism Insurance and Risk Management3:00 PM - 5:04 PMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
FRI
August
7
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella3:00 PM - 5:58 PMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
MON
August
10
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions9:00 AM - 11:57 AMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
MON
August
10
To Be or Not to AirBnb - Sharing Exposures and Insurance9:00 AM - 10:55 AMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
MON
August
10
Organizational Culture - The Solution for Creating an Ethical and Productive Agency11:00 AM - 1:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
MON
August
10
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages12:00 PM - 2:59 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
MON
August
10
Planning for Success: Strategies for Insurance Agency Growth in Today's Market1:00 PM - 3:58 PMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
MON
August
10
An Hour Of True Crime - Wrong Way Driver3:00 PM - 3:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
MON
August
10
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them3:00 PM - 5:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
TUE
August
11
How To Thrive In An Ever Changing Work Environment9:00 AM - 10:07 AMThis session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
TUE
August
11
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers9:00 AM - 11:16 AM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
TUE
August
11
The Harsh Reality of Condominium Ownership - An Insurance Perspective1:00 PM - 2:56 PMOne of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
TUE
August
11
Six Interesting (and Recent Cases) - And Why They Matter To The Industry2:00 PM - 3:00 PMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
TUE
August
11
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy3:00 PM - 6:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
TUE
August
11
Insurance Issues with the Remote Workforce3:00 PM - 4:56 PMIf insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
WED
August
12
14
WED
August
12
E&O Risk Management Coverage Essentials: Avoiding E&O in the Personal Auto Policy and Personal Umbrella Policy (Webinar) 08/12/20269:00 AM - 12:00 PMCourse #228713 | 3 OGI
WED
August
12
E&O Risk Management: Agency E&O Exposures and Defenses9:00 AM - 12:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
WED
August
12
What's Ethics Got to Do With It?10:00 AM - 10:59 AMBusiness codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
WED
August
12
Ethics for Insurance Professionals11:00 AM - 1:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
WED
August
12
An Hour of True Crime – Road Rage12:00 PM - 12:59 PMThis course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
WED
August
12
E&O Risk Management: Understanding Risk Mitigation and E&O Claims12:00 PM - 2:54 PMUnderstanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
THU
August
13
Adding Value In Personal Lines10:00 AM - 12:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
THU
August
13
Introduction to Surplus Lines1:00 PM - 1:56 PMThis session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
FRI
August
14
Commercial Property Claims, Coverages, and Consequences9:00 AM - 11:56 AMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
FRI
August
14
Commercial Insurance Issues that Cause Heartburn1:00 PM - 3:55 PMTo say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
FRI
August
14
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts3:00 PM - 6:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
MON
August
17
Could Your Ethics Be Stunting Your Growth?12:00 PM - 12:54 PMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
TUE
August
18
Securing the Future: Insurance in an Era of Increased Natural Disasters9:00 AM - 11:01 AMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
TUE
August
18
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider11:00 AM - 2:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
TUE
August
18
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance12:00 PM - 3:07 PMThis broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
TUE
August
18
Recognize. Respond. Survive. Active Shooter Response Training - ABEN3:00 PM - 4:57 PMProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
WED
August
19
New(er) Power on the Farm: Wind, Solar, Methane, Biomass9:00 AM - 10:51 AMThis class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
WED
August
19
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t9:00 AM - 11:57 AMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
WED
August
19
Studies in Ethics - A Hippocratic Oath for Insurance Professionals10:00 AM - 1:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
WED
August
19
Commercial Insurance Coverages, Court Cases and Chaos12:00 PM - 2:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
THU
August
20
Understanding and Avoiding E&O Claims in an Independent Insurance Agency9:00 AM - 12:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
THU
August
20
What To Do With Rental Cars11:00 AM - 1:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
THU
August
20
Business Income Made Easy2:00 PM - 4:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
FRI
August
21
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange9:00 AM - 11:56 AMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
FRI
August
21
What a Crime - Understanding Crime Insurance11:00 AM - 1:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
FRI
August
21
Preparing for Contracts and Contractual Risk Transfer12:00 PM - 2:05 PMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
FRI
August
21
Insureds: Who, When and Why12:00 PM - 2:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
FRI
August
21
Cybersecurity Risk and Insurance Are...3:00 PM - 3:58 PMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
MON
August
24
Agritourism Insurance and Risk Management9:00 AM - 11:04 AMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
MON
August
24
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella9:00 AM - 11:58 AMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
MON
August
24
Gigs and Side Hustles - The Insurance Issues10:00 AM - 12:05 PMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
MON
August
24
AI Implications in the Insurance Industry12:00 PM - 1:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
MON
August
24
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe12:00 PM - 2:59 PMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
MON
August
24
Cyber 101: The Basics of Cyber Insurance2:00 PM - 3:03 PMThis hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
MON
August
24
An Insurance Horror Story - Hoarders3:00 PM - 4:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
MON
August
24
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs3:00 PM - 5:59 PMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
MON
August
24
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership4:00 PM - 5:08 PMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
TUE
August
25
An Hour Of True Crime - Wrong Way Driver9:00 AM - 9:57 AMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
TUE
August
25
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them9:00 AM - 11:57 AMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
TUE
August
25
To Be or Not to AirBnb - Sharing Exposures and Insurance11:00 AM - 12:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
TUE
August
25
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions12:00 PM - 2:57 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
TUE
August
25
Organizational Culture - The Solution for Creating an Ethical and Productive Agency1:00 PM - 3:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
TUE
August
25
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages3:00 PM - 5:59 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
TUE
August
25
Planning for Success: Strategies for Insurance Agency Growth in Today's Market3:00 PM - 5:58 PMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
WED
August
26
Six Interesting (and Recent Cases) - And Why They Matter To The Industry8:00 AM - 9:00 AMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
WED
August
26
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy9:00 AM - 12:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
WED
August
26
Insurance Issues with the Remote Workforce9:00 AM - 10:56 AMIf insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
WED
August
26
How To Thrive In An Ever Changing Work Environment11:00 AM - 12:07 PMThis session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
WED
August
26
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers12:00 PM - 2:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
WED
August
26
The Harsh Reality of Condominium Ownership - An Insurance Perspective3:00 PM - 4:56 PMOne of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
THU
August
27
E&O Risk Management: Agency E&O Exposures and Defenses12:00 PM - 3:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
THU
August
27
What's Ethics Got to Do With It?12:00 PM - 12:59 PMBusiness codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
THU
August
27
Ethics for Insurance Professionals1:00 PM - 3:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
THU
August
27
An Hour of True Crime – Road Rage2:00 PM - 2:59 PMThis course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
THU
August
27
E&O Risk Management: Understanding Risk Mitigation and E&O Claims3:00 PM - 5:54 PMUnderstanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
FRI
August
28
Adding Value In Personal Lines1:00 PM - 3:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
FRI
August
28
Could Your Ethics Be Stunting Your Growth?2:00 PM - 2:54 PMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
FRI
August
28
Introduction to Surplus Lines3:00 PM - 3:56 PMThis session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
MON
August
31
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts9:00 AM - 12:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
MON
August
31
Commercial Property Claims, Coverages, and Consequences11:00 AM - 1:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
MON
August
31
Commercial Insurance Issues that Cause Heartburn3:00 PM - 5:55 PMTo say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
TUE
September
1
Cyber 101: The Basics of Cyber Insurance8:00 AM - 9:03 AMThis hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
TUE
September
1
An Insurance Horror Story - Hoarders9:00 AM - 10:55 AMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
TUE
September
1
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs9:00 AM - 11:59 AMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
TUE
September
1
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership10:00 AM - 11:08 AMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
TUE
September
1
Agritourism Insurance and Risk Management12:00 PM - 2:04 PMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
TUE
September
1
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella12:00 PM - 2:58 PMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
TUE
September
1
Gigs and Side Hustles - The Insurance Issues12:00 PM - 2:05 PMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
TUE
September
1
AI Implications in the Insurance Industry3:00 PM - 4:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
TUE
September
1
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe3:00 PM - 5:59 PMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
WED
September
2
Cybersecurity Risk and Insurance Are...9:00 AM - 9:58 AMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
WED
September
2
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange11:00 AM - 1:56 PMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
WED
September
2
What a Crime - Understanding Crime Insurance1:00 PM - 3:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
WED
September
2
Preparing for Contracts and Contractual Risk Transfer3:00 PM - 5:05 PMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
WED
September
2
Insureds: Who, When and Why3:00 PM - 5:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
THU
September
3
Business Income Made Easy8:00 AM - 10:56 AMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
THU
September
3
Understanding and Avoiding E&O Claims in an Independent Insurance Agency11:00 AM - 2:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
THU
September
3
What To Do With Rental Cars1:00 PM - 3:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
FRI
September
4
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t11:00 AM - 1:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
FRI
September
4
New(er) Power on the Farm: Wind, Solar, Methane, Biomass12:00 PM - 1:51 PMThis class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
FRI
September
4
Studies in Ethics - A Hippocratic Oath for Insurance Professionals12:00 PM - 3:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
FRI
September
4
Commercial Insurance Coverages, Court Cases and Chaos2:00 PM - 4:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
TUE
September
8
Recognize. Respond. Survive. Active Shooter Response Training - ABEN9:00 AM - 10:57 AMProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
TUE
September
8
Securing the Future: Insurance in an Era of Increased Natural Disasters12:00 PM - 2:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
TUE
September
8
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider1:00 PM - 4:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
TUE
September
8
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance2:00 PM - 5:07 PMThis broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
WED
September
9
E&O Risk Management: Meeting the Challenge of Change (Webinar) 09/09/20269:00 AM - 12:00 PMCourse #228563 | 3 OGI
WED
September
9
Introduction to Surplus Lines9:00 AM - 9:56 AMThis session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
WED
September
9
Adding Value In Personal Lines4:00 PM - 6:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
WED
September
9
Could Your Ethics Be Stunting Your Growth?4:00 PM - 4:54 PMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
THU
September
10
An Hour of True Crime – Road Rage8:00 AM - 8:59 AMThis course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
THU
September
10
E&O Risk Management: Understanding Risk Mitigation and E&O Claims9:00 AM - 11:54 AMUnderstanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
THU
September
10
What's Ethics Got to Do With It?2:00 PM - 2:59 PMBusiness codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
THU
September
10
E&O Risk Management: Agency E&O Exposures and Defenses3:00 PM - 6:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
THU
September
10
Ethics for Insurance Professionals3:00 PM - 5:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
FRI
September
11
The Harsh Reality of Condominium Ownership - An Insurance Perspective9:00 AM - 10:56 AMOne of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
FRI
September
11
Six Interesting (and Recent Cases) - And Why They Matter To The Industry10:00 AM - 11:00 AMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
FRI
September
11
Insurance Issues with the Remote Workforce11:00 AM - 12:56 PMIf insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
FRI
September
11
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy12:00 PM - 3:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
FRI
September
11
How To Thrive In An Ever Changing Work Environment1:00 PM - 2:07 PMThis session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
FRI
September
11
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers3:00 PM - 5:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
MON
September
14
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages9:00 AM - 11:59 AMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
MON
September
14
Planning for Success: Strategies for Insurance Agency Growth in Today's Market9:00 AM - 11:58 AMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
MON
September
14
An Hour Of True Crime - Wrong Way Driver12:00 PM - 12:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
MON
September
14
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them12:00 PM - 2:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
MON
September
14
To Be or Not to AirBnb - Sharing Exposures and Insurance1:00 PM - 2:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
MON
September
14
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions3:00 PM - 5:57 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
MON
September
14
Organizational Culture - The Solution for Creating an Ethical and Productive Agency3:00 PM - 5:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
TUE
September
15
Commercial Insurance Issues that Cause Heartburn9:00 AM - 11:55 AMTo say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
TUE
September
15
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts12:00 PM - 3:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
TUE
September
15
Commercial Property Claims, Coverages, and Consequences1:00 PM - 3:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
WED
September
16
AI Implications in the Insurance Industry9:00 AM - 10:08 AMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
WED
September
16
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe9:00 AM - 11:59 AMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
WED
September
16
Cyber 101: The Basics of Cyber Insurance10:00 AM - 11:03 AMThis hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
WED
September
16
An Insurance Horror Story - Hoarders12:00 PM - 1:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
WED
September
16
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs12:00 PM - 2:59 PMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
WED
September
16
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership12:00 PM - 1:08 PMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
WED
September
16
Gigs and Side Hustles - The Insurance Issues2:00 PM - 4:05 PMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
WED
September
16
Agritourism Insurance and Risk Management3:00 PM - 5:04 PMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
WED
September
16
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella3:00 PM - 5:58 PMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
THU
September
17
Insureds: Who, When and Why9:00 AM - 11:00 AMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
THU
September
17
Preparing for Contracts and Contractual Risk Transfer9:00 AM - 11:05 AMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
THU
September
17
Cybersecurity Risk and Insurance Are...12:00 PM - 12:58 PMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
THU
September
17
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange1:00 PM - 3:56 PMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
THU
September
17
What a Crime - Understanding Crime Insurance3:00 PM - 5:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
FRI
September
18
Business Income Made Easy10:00 AM - 12:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
FRI
September
18
Understanding and Avoiding E&O Claims in an Independent Insurance Agency1:00 PM - 4:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
FRI
September
18
What To Do With Rental Cars3:00 PM - 5:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
MON
September
21
Commercial Insurance Coverages, Court Cases and Chaos8:00 AM - 10:55 AMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
MON
September
21
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t1:00 PM - 3:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
MON
September
21
Studies in Ethics - A Hippocratic Oath for Insurance Professionals2:00 PM - 5:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
MON
September
21
New(er) Power on the Farm: Wind, Solar, Methane, Biomass3:00 PM - 4:51 PMThis class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
WED
September
23
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance8:00 AM - 11:07 AMThis broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
WED
September
23
Recognize. Respond. Survive. Active Shooter Response Training - ABEN12:00 PM - 1:57 PMProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
WED
September
23
Securing the Future: Insurance in an Era of Increased Natural Disasters3:00 PM - 5:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
WED
September
23
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider3:00 PM - 6:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
THU
September
24
Adding Value In Personal Lines10:00 AM - 12:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
THU
September
24
Could Your Ethics Be Stunting Your Growth?10:00 AM - 10:54 AMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
THU
September
24
Introduction to Surplus Lines11:00 AM - 11:56 AMThis session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
FRI
September
25
E&O Risk Management: Agency E&O Exposures and Defenses9:00 AM - 12:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
FRI
September
25
Ethics for Insurance Professionals9:00 AM - 11:05 AMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
FRI
September
25
An Hour of True Crime – Road Rage10:00 AM - 10:59 AMThis course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
FRI
September
25
E&O Risk Management: Understanding Risk Mitigation and E&O Claims12:00 PM - 2:54 PMUnderstanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
FRI
September
25
What's Ethics Got to Do With It?4:00 PM - 4:59 PMBusiness codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
MON
September
28
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers9:00 AM - 11:16 AM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
MON
September
28
The Harsh Reality of Condominium Ownership - An Insurance Perspective11:00 AM - 12:56 PMOne of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
MON
September
28
Six Interesting (and Recent Cases) - And Why They Matter To The Industry12:00 PM - 1:00 PMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
MON
September
28
Insurance Issues with the Remote Workforce1:00 PM - 2:56 PMIf insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
MON
September
28
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy3:00 PM - 6:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
MON
September
28
How To Thrive In An Ever Changing Work Environment3:00 PM - 4:07 PMThis session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
TUE
September
29
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions9:00 AM - 11:57 AMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
TUE
September
29
Commercial Insurance Issues that Cause Heartburn11:00 AM - 1:55 PMTo say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
TUE
September
29
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages12:00 PM - 2:59 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
TUE
September
29
Commercial Property Claims, Coverages, and Consequences3:00 PM - 5:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
TUE
September
29
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them3:00 PM - 5:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
WED
September
30
Organizational Culture - The Solution for Creating an Ethical and Productive Agency9:00 AM - 11:55 AMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
WED
September
30
Planning for Success: Strategies for Insurance Agency Growth in Today's Market11:00 AM - 1:58 PMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
WED
September
30
An Hour Of True Crime - Wrong Way Driver3:00 PM - 3:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
WED
September
30
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts3:00 PM - 6:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
WED
September
30
To Be or Not to AirBnb - Sharing Exposures and Insurance3:00 PM - 4:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
THU
October
1
An Hour Of True Crime - Wrong Way Driver9:00 AM - 9:57 AMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
THU
October
1
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them9:00 AM - 11:57 AMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
THU
October
1
To Be or Not to AirBnb - Sharing Exposures and Insurance9:00 AM - 10:55 AMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
THU
October
1
Organizational Culture - The Solution for Creating an Ethical and Productive Agency11:00 AM - 1:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
THU
October
1
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions12:00 PM - 2:57 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
THU
October
1
Planning for Success: Strategies for Insurance Agency Growth in Today's Market1:00 PM - 3:58 PMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
THU
October
1
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages3:00 PM - 5:59 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
FRI
October
2
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy9:00 AM - 12:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
FRI
October
2
How To Thrive In An Ever Changing Work Environment9:00 AM - 10:07 AMThis session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
FRI
October
2
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers12:00 PM - 2:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
FRI
October
2
The Harsh Reality of Condominium Ownership - An Insurance Perspective1:00 PM - 2:56 PMOne of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
FRI
October
2
Six Interesting (and Recent Cases) - And Why They Matter To The Industry2:00 PM - 3:00 PMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
FRI
October
2
Insurance Issues with the Remote Workforce3:00 PM - 4:56 PMIf insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
MON
October
5
What's Ethics Got to Do With It?10:00 AM - 10:59 AMBusiness codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
MON
October
5
Ethics for Insurance Professionals11:00 AM - 1:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
MON
October
5
An Hour of True Crime – Road Rage12:00 PM - 12:59 PMThis course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
MON
October
5
E&O Risk Management: Agency E&O Exposures and Defenses12:00 PM - 3:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
MON
October
5
E&O Risk Management: Understanding Risk Mitigation and E&O Claims3:00 PM - 5:54 PMUnderstanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
TUE
October
6
8
Property & Casualty Pre-Licensing (Classroom) 10/06/2026-10/08/20268:30 AM - 4:30 PMPre-Licensing Class
TUE
October
6
Could Your Ethics Be Stunting Your Growth?12:00 PM - 12:54 PMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
TUE
October
6
Adding Value In Personal Lines1:00 PM - 3:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
TUE
October
6
Introduction to Surplus Lines1:00 PM - 1:56 PMThis session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
WED
October
7
Securing the Future: Insurance in an Era of Increased Natural Disasters9:00 AM - 11:01 AMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
WED
October
7
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider9:00 AM - 12:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
WED
October
7
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance10:00 AM - 1:07 PMThis broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
WED
October
7
Recognize. Respond. Survive. Active Shooter Response Training - ABEN3:00 PM - 4:57 PMProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
THU
October
8
Studies in Ethics - A Hippocratic Oath for Insurance Professionals8:00 AM - 11:07 AMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
THU
October
8
New(er) Power on the Farm: Wind, Solar, Methane, Biomass9:00 AM - 10:51 AMThis class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
THU
October
8
Commercial Insurance Coverages, Court Cases and Chaos10:00 AM - 12:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
THU
October
8
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t3:00 PM - 5:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
FRI
October
9
Business Income Made Easy12:00 PM - 2:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
FRI
October
9
Understanding and Avoiding E&O Claims in an Independent Insurance Agency3:00 PM - 6:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
MON
October
12
Insureds: Who, When and Why12:00 PM - 2:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
MON
October
12
Preparing for Contracts and Contractual Risk Transfer12:00 PM - 2:05 PMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
MON
October
12
Cybersecurity Risk and Insurance Are...3:00 PM - 3:58 PMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
TUE
October
13
Gigs and Side Hustles - The Insurance Issues8:00 AM - 10:05 AMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
TUE
October
13
Agritourism Insurance and Risk Management9:00 AM - 11:04 AMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
TUE
October
13
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella9:00 AM - 11:58 AMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
TUE
October
13
AI Implications in the Insurance Industry12:00 PM - 1:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
TUE
October
13
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe12:00 PM - 2:59 PMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
TUE
October
13
Cyber 101: The Basics of Cyber Insurance12:00 PM - 1:03 PMThis hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
TUE
October
13
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership2:00 PM - 3:08 PMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
TUE
October
13
An Insurance Horror Story - Hoarders3:00 PM - 4:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
TUE
October
13
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs3:00 PM - 5:59 PMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
WED
October
14
E&O Risk Management: Power of Prevention: Agency Risk Management Essentials of Sales (Webinar) 10/14/20269:00 AM - 12:00 PMCourse #229095 | 3 OGI
WED
October
14
Commercial Property Claims, Coverages, and Consequences9:00 AM - 11:56 AMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
WED
October
14
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts9:00 AM - 12:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
WED
October
14
Commercial Insurance Issues that Cause Heartburn1:00 PM - 3:55 PMTo say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
THU
October
15
What a Crime - Understanding Crime Insurance9:00 AM - 11:57 AMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
THU
October
15
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange3:00 PM - 5:56 PMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
FRI
October
16
What To Do With Rental Cars9:00 AM - 11:57 AMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
MON
October
19
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages9:00 AM - 11:59 AMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
MON
October
19
To Be or Not to AirBnb - Sharing Exposures and Insurance11:00 AM - 12:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
MON
October
19
An Hour Of True Crime - Wrong Way Driver12:00 PM - 12:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
MON
October
19
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them12:00 PM - 2:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
MON
October
19
Organizational Culture - The Solution for Creating an Ethical and Productive Agency1:00 PM - 3:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
MON
October
19
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions3:00 PM - 5:57 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
MON
October
19
Planning for Success: Strategies for Insurance Agency Growth in Today's Market3:00 PM - 5:58 PMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
TUE
October
20
Six Interesting (and Recent Cases) - And Why They Matter To The Industry8:00 AM - 9:00 AMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
TUE
October
20
Insurance Issues with the Remote Workforce9:00 AM - 10:56 AMIf insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
TUE
October
20
How To Thrive In An Ever Changing Work Environment11:00 AM - 12:07 PMThis session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
TUE
October
20
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy12:00 PM - 3:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
TUE
October
20
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers3:00 PM - 5:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
TUE
October
20
The Harsh Reality of Condominium Ownership - An Insurance Perspective3:00 PM - 4:56 PMOne of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
WED
October
21
E&O Risk Management: Understanding Risk Mitigation and E&O Claims9:00 AM - 11:54 AMUnderstanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
WED
October
21
What's Ethics Got to Do With It?12:00 PM - 12:59 PMBusiness codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
WED
October
21
Ethics for Insurance Professionals1:00 PM - 3:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
WED
October
21
An Hour of True Crime – Road Rage2:00 PM - 2:59 PMThis course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
WED
October
21
E&O Risk Management: Agency E&O Exposures and Defenses3:00 PM - 6:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
THU
October
22
Could Your Ethics Be Stunting Your Growth?2:00 PM - 2:54 PMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
THU
October
22
Introduction to Surplus Lines3:00 PM - 3:56 PMThis session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
THU
October
22
Adding Value In Personal Lines4:00 PM - 6:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
FRI
October
23
Recognize. Respond. Survive. Active Shooter Response Training - ABEN9:00 AM - 10:57 AMProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
FRI
October
23
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider11:00 AM - 2:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
FRI
October
23
Securing the Future: Insurance in an Era of Increased Natural Disasters12:00 PM - 2:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
FRI
October
23
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance12:00 PM - 3:07 PMThis broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
MON
October
26
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t9:00 AM - 11:57 AMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
MON
October
26
Studies in Ethics - A Hippocratic Oath for Insurance Professionals10:00 AM - 1:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
MON
October
26
Commercial Insurance Coverages, Court Cases and Chaos12:00 PM - 2:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
MON
October
26
New(er) Power on the Farm: Wind, Solar, Methane, Biomass12:00 PM - 1:51 PMThis class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
TUE
October
27
Understanding and Avoiding E&O Claims in an Independent Insurance Agency9:00 AM - 12:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
TUE
October
27
What To Do With Rental Cars11:00 AM - 1:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
TUE
October
27
Business Income Made Easy2:00 PM - 4:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
WED
October
28
Cybersecurity Risk and Insurance Are...9:00 AM - 9:58 AMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
WED
October
28
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange9:00 AM - 11:56 AMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
WED
October
28
What a Crime - Understanding Crime Insurance11:00 AM - 1:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
WED
October
28
Insureds: Who, When and Why3:00 PM - 5:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
WED
October
28
Preparing for Contracts and Contractual Risk Transfer3:00 PM - 5:05 PMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
THU
October
29
An Insurance Horror Story - Hoarders9:00 AM - 10:55 AMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
THU
October
29
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs9:00 AM - 11:59 AMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
THU
October
29
Gigs and Side Hustles - The Insurance Issues10:00 AM - 12:05 PMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
THU
October
29
Agritourism Insurance and Risk Management12:00 PM - 2:04 PMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
THU
October
29
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella12:00 PM - 2:58 PMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
THU
October
29
Cyber 101: The Basics of Cyber Insurance2:00 PM - 3:03 PMThis hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
THU
October
29
AI Implications in the Insurance Industry3:00 PM - 4:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
THU
October
29
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe3:00 PM - 5:59 PMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
THU
October
29
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership4:00 PM - 5:08 PMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
FRI
October
30
Commercial Property Claims, Coverages, and Consequences11:00 AM - 1:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
FRI
October
30
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts12:00 PM - 3:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
FRI
October
30
Commercial Insurance Issues that Cause Heartburn3:00 PM - 5:55 PMTo say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
MON
November
2
Introduction to Surplus Lines9:00 AM - 9:56 AMThis session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
MON
November
2
Adding Value In Personal Lines10:00 AM - 12:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
MON
November
2
Could Your Ethics Be Stunting Your Growth?4:00 PM - 4:54 PMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
TUE
November
3
An Hour of True Crime – Road Rage8:00 AM - 8:59 AMThis course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
TUE
November
3
E&O Risk Management: Agency E&O Exposures and Defenses9:00 AM - 12:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
TUE
November
3
E&O Risk Management: Understanding Risk Mitigation and E&O Claims12:00 PM - 2:54 PMUnderstanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
TUE
November
3
What's Ethics Got to Do With It?2:00 PM - 2:59 PMBusiness codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
TUE
November
3
Ethics for Insurance Professionals3:00 PM - 5:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
TUE
November
3
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts3:00 PM - 6:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
WED
November
4
Commercial Insurance Issues that Cause Heartburn9:00 AM - 11:55 AMTo say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
WED
November
4
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers9:00 AM - 11:16 AM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
WED
November
4
The Harsh Reality of Condominium Ownership - An Insurance Perspective9:00 AM - 10:56 AMOne of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
WED
November
4
Six Interesting (and Recent Cases) - And Why They Matter To The Industry10:00 AM - 11:00 AMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
WED
November
4
Insurance Issues with the Remote Workforce11:00 AM - 12:56 PMIf insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
WED
November
4
Commercial Property Claims, Coverages, and Consequences1:00 PM - 3:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
WED
November
4
How To Thrive In An Ever Changing Work Environment1:00 PM - 2:07 PMThis session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
WED
November
4
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy3:00 PM - 6:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
THU
November
5
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions9:00 AM - 11:57 AMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
THU
November
5
Planning for Success: Strategies for Insurance Agency Growth in Today's Market9:00 AM - 11:58 AMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
THU
November
5
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages12:00 PM - 2:59 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
THU
November
5
To Be or Not to AirBnb - Sharing Exposures and Insurance1:00 PM - 2:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
THU
November
5
An Hour Of True Crime - Wrong Way Driver3:00 PM - 3:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
THU
November
5
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them3:00 PM - 5:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
THU
November
5
Organizational Culture - The Solution for Creating an Ethical and Productive Agency3:00 PM - 5:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
FRI
November
6
Cyber 101: The Basics of Cyber Insurance8:00 AM - 9:03 AMThis hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
FRI
November
6
AI Implications in the Insurance Industry9:00 AM - 10:08 AMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
FRI
November
6
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe9:00 AM - 11:59 AMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
FRI
November
6
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership10:00 AM - 11:08 AMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
FRI
November
6
An Insurance Horror Story - Hoarders12:00 PM - 1:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
FRI
November
6
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs12:00 PM - 2:59 PMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
FRI
November
6
Gigs and Side Hustles - The Insurance Issues12:00 PM - 2:05 PMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
FRI
November
6
Agritourism Insurance and Risk Management3:00 PM - 5:04 PMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
FRI
November
6
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella3:00 PM - 5:58 PMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
MON
November
9
Insureds: Who, When and Why9:00 AM - 11:00 AMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
MON
November
9
Preparing for Contracts and Contractual Risk Transfer9:00 AM - 11:05 AMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
MON
November
9
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange11:00 AM - 1:56 PMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
MON
November
9
Cybersecurity Risk and Insurance Are...12:00 PM - 12:58 PMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
MON
November
9
What a Crime - Understanding Crime Insurance1:00 PM - 3:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
TUE
November
10
Business Income Made Easy8:00 AM - 10:56 AMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
TUE
November
10
Understanding and Avoiding E&O Claims in an Independent Insurance Agency11:00 AM - 2:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
TUE
November
10
What To Do With Rental Cars1:00 PM - 3:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
WED
November
11
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t11:00 AM - 1:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
WED
November
11
Studies in Ethics - A Hippocratic Oath for Insurance Professionals12:00 PM - 3:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
WED
November
11
Commercial Insurance Coverages, Court Cases and Chaos2:00 PM - 4:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
WED
November
11
New(er) Power on the Farm: Wind, Solar, Methane, Biomass3:00 PM - 4:51 PMThis class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
THU
November
12
Recognize. Respond. Survive. Active Shooter Response Training - ABEN12:00 PM - 1:57 PMProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
THU
November
12
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider1:00 PM - 4:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
THU
November
12
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance2:00 PM - 5:07 PMThis broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
THU
November
12
Securing the Future: Insurance in an Era of Increased Natural Disasters3:00 PM - 5:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
FRI
November
13
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts9:00 AM - 12:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
FRI
November
13
Commercial Insurance Issues that Cause Heartburn11:00 AM - 1:55 PMTo say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
FRI
November
13
Commercial Property Claims, Coverages, and Consequences3:00 PM - 5:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
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