AIAM is broken out into 6 class dates. By registering here you will be registered in all of the following class dates. You must be in attendance for all classes to get the designation.
02/20/2020 AIAM Day 1: Best Practices in Customer Service / The Communication Jungle
04/30/2020 AIAM Day 2: The Write Stuff/Etiquette & the Spoken Word / Take Control of Your Time
05/21/2020 AIAM Day 3: Company Relationships / How Not To Get In Trouble With Your Mouth
07/23/2020 AIAM Day 4: Why Politics Matter / Common Problems in Agent Investigations / Building Partnerships Through Sales
10/15/2020 AIAM Day 5: Negotiating Conflict / Ethics & the Account Manager
11/19/2020 AIAM Day 6: Leadership is Everyone's Job / Survival in the Jungle
February 20, 2020 (9:00am-4:00pm)
AIAM Day 1: Best Practices in Customer Service / The Communication Jungle