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ACSR Mod 5: Professional Development and Agency Management (Class/Web) 10/18/2022

IMPORTANT – all class communications will be sent to the email address with which you register!


REGISTRATION QUESTIONS? Contact Susie Perkins, Education Coordinator at (804)747-9300 or email: sperkins@iiav.com


Need a place to stay while attending classes or events in Richmond? IIAV now has a corporate rate at the Fairfield Inn & Suites Richmond Short Pump! Book your corporate rate for IIAV now.

ACSR Mod 5: Professional Development and Agency Management (Class/Web) 10/18/2022

Tuesday, October 18, 2022 (9:00 AM - 3:00 PM) (EDT)

Description

During this four-part course we will discuss in detail customer service, the professional image, professional communication and account management and company relations.  We will specifically address how to exceed customer service expectations, increase profitability, while presenting a professional appearance (both personal and workspace).  Additionally we will discuss ways to respect and safeguard customer privacy, deliver professional communication, and how to both listen and write professionally.  We will conclude with discussions of how to handle customer’s accounts, agency contracts and how to build agency - insurer relationships.

Course # 219613  |  4 OGI  |  Instructor: Bill Anderson

Webinar AND In-Person
8600 Mayland Dr
Richmond, VA 23294 United States
Event Contact
Susan Perkins
(804) 747-9300
Send Email
Tuesday, October 18, 2022 (9:00 AM - 3:00 PM) (EDT)
October 18, 2022 (9:00am - 3:00pm)
Categories
Webinar
Property/Casualty
Classroom
ACSR
Life/Health
OGI
Registered Guests
5 See Attendee List
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