AAI 83C: Agency Management Tools & Processes (Richmond) 12/10/2020 Chg 12/08/2020

Description

This course consists of three segments.  In the first part of the course, we will discuss how to manage the insurance agency technology function.  Second, we will explore all aspects of customer service.  Finally, we will have a thorough discussion of agency financial management.

Success tip: 
Get the book prior to the class, read through it, make notes, and jot down questions. This will enable you to use your time in class as a review and ask questions of the instructor, giving you additional preparation time and a better understanding of the content. Just select “Book Shipping” on the registration form and we’ll take care of the rest!

Course #219241 | 8 OGI | Instructor: Bill Bolling