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AAI 83C: Agency Management Tools & Processes (Class/Web) 12/06/2022

IMPORTANT – all class communications will be sent to the email address with which you register!

REGISTRATION QUESTIONS? Contact Susie Perkins, Education Coordinator at (804)747-9300 or email:

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AAI 83C: Agency Management Tools & Processes (Class/Web) 12/06/2022

Tuesday, December 6, 2022 (8:30 AM - 4:30 PM) (EST)


This course consists of three segments. In the first part of the course, we will discuss how to manage the insurance agency technology function. Second, we will explore all aspects of customer service. Finally, we will have a thorough discussion of agency financial management. Success tip: Get the book prior to the class, read through it, make notes, and jot down questions. This will enable you to use your time in class as a review and ask questions of the instructor, giving you additional preparation time and a better understanding of the content. Just select “Pre-Order Book Shipping” on the registration form and we’ll take care of the rest! Course #219241 | 8 OGI | Instructor: Bill Anderson

Webinar AND In-Person
8600 Mayland Drive IIAV
Richmond, VA 23294 United States
Event Contact
Susan Perkins
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Tuesday, December 6, 2022 (8:30 AM - 4:30 PM) (EST)
December 6, 2022 (8:30am-4:30pm)
Registered Guests
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