Calendar
IMPORTANT – all class communications will be sent to the email address with which you registered!For questions or support, please contact members@iiav.com or call (804)747-9300 Calendar
THU
January
29
Ethics for Insurance Professionals9:00 AM - 11:05 AMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
THU
January
29
E&O Risk Management: Understanding Risk Mitigation and E&O Claims9:00 AM - 11:54 AMUnderstanding Risk Mitigation and E&O Claims” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the ...
THU
January
29
An Hour of True Crime – Road Rage10:00 AM - 10:59 AMThis course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
THU
January
29
E&O Risk Management: Agency E&O Exposures and Defenses3:00 PM - 6:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
THU
January
29
What's Ethics Got to Do With It?4:00 PM - 4:59 PMBusiness codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
FRI
January
30
Power of Prevention: Agency Risk Management Essentials of Service9:00 AM - 12:00 PMThis three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
FRI
January
30
Could Your Ethics Be Stunting Your Growth?10:00 AM - 10:54 AMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
FRI
January
30
Introduction to Surplus Lines11:00 AM - 11:56 AMThis session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
FRI
January
30
Power of Prevention: Agency Risk Management Essentials of Sales12:00 PM - 3:00 PMThis three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
FRI
January
30
Power of Prevention: Agency Risk Management Essentials of Management3:00 PM - 6:00 PMThis three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
FRI
January
30
Adding Value In Personal Lines4:00 PM - 6:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
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