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IMPORTANT – all class communications will be sent to the email address with which you registered!


For questions or support, please contact members@iiav.com​ or call (804)747-9300

Calendar

1/12/2026 - 1/13/2026
THU
Jan Dec
1 31
12:00 AM

On-Demand

MON
January
12
9:00 AM - 9:57 AM

This course will discuss a four car accident which resulted in multiple fatalities.  Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss.  Click here to register

MON
January
12
9:00 AM - 11:58 AM

The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...

MON
January
12
9:00 AM - 12:00 PM

This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...

MON
January
12
12:00 PM - 3:00 PM

This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...

MON
January
12
1:00 PM - 2:55 PM

This course addresses aspects of the emerging sharing economy’s use of personal autos and homes.  It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond.  There is also a brief ...

MON
January
12
3:00 PM - 5:55 PM

Most ethics courses are reactive rather than proactive.  This course attacks the ethical discussion with a unique twist.  Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...

MON
January
12
3:00 PM - 6:00 PM

This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...

TUE
January
13
9:00 AM - 12:05 PM

This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid.  ...

TUE
January
13
9:00 AM - 10:56 AM

One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment.  This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...

TUE
January
13
10:00 AM - 11:00 AM

This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers.  In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed.  Following ...

TUE
January
13
11:00 AM - 12:56 PM

If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend.  Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs.  With ...

TUE
January
13
12:00 PM - 2:16 PM

"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...

TUE
January
13
1:00 PM - 2:07 PM

This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...

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